2/10 Sangat Buruk
Amber L
20 Agu 2025
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
I'm here for a cruise I came one day early I literally booked this hotel over others because it said transportation from the airport to hotel and also Local transportation including to the port so it took very close to our before the airport shuttle came to get me even though I called once I got outside and I was told 20 minutes another van comes that's another Holiday Inn site cuz apparently it's four of them why nobody knows then I call again after that one tells me that's not the right one only be to be told that the guy wasn't coming until another 30 minutes their hotel is literally a 10-minute Drive why in the world is he not coming every 15 minutes or 20 minutes once he did drop me off I got checked in went up to my room unpacked ordered food went downstairs to ask a question and I saw the van was still there nobody was getting out nobody was getting in so the transportation just runs when it wants to run
I traveled a total of 12 hours today just to get here I was so tired and to not have a regularly running shuttle to the hotel is crazy I mean it's not as if they said if you want a ride call us and let us know what time your flight lands and we'll be there 30 minutes after your flight is supposed to get in that's not what was said so therefore you're supposed to have a regular steady transportation van and the hours that you said that you this site in their own website lied and said they had free Local transportation to the port they wanted to charge me $14 for it this
Amber L
Menginap 1 malam pada bulan Agustus 2025