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Ulasan untuk The Guesthouses at Southernmost Beach Resort - Adults only

4 out of 5
The Guesthouses at Southernmost Beach Resort - Adults only
1317 Duval St, Key West, FL

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 647 dari 882 ulasan" "
Penilaian 8 - Bagus. 158 dari 882 ulasan" "
Penilaian 6 - Cukup Baik. 35 dari 882 ulasan" "
Penilaian 4 - Buruk. 22 dari 882 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 882 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

karen

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Marilyn who handled the continental breakfast at Duval Garden was amazing. She was very helpful in getting us towels. Friendly, caring and courteous. The front desk was of not help. Do not like the texting way to communicate as we got not response.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Norm & Cindy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed staying at the Duval guest cottage. The room was very clean. Staff was friendly and very helpful. The breakfast each morning was perfect to get the day started. We would definitely return and recommend to others. Thank you!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Tim pada tanggal 15 Mei 2024
Thank you for sharing your experience. We look forward to welcoming you back!

10/10 Sangat Bagus

Mary F

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan April 2024
Tanggapan dari Jody-Kay pada tanggal 6 Mei 2024
Dear Mary F,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Sangat Bagus

Alexa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was perfect for us. We were walking distance from everywhere. Marilyn and Kadie were terrific. They were very friendly and accommodating. We really enjoyed our chats with them at breakfast. The rooms were recently renovated and our room was beautiful. The bed was very comfy too. We were upgraded from the Avalon to another house at 1012 Duval and I’m glad we were as we preferred the location of the house we stayed in. Breakfast was great and fresh and plentiful. Everything was walking distance for us. Key West is a beautiful city.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 4 Mei 2024
Thank you so much for your glowing review! We're delighted to hear that your stay with us at the Southernmost Beach Resort exceeded your expectations. It's wonderful to know that our central location, recently renovated rooms, and friendly staff, particularly Marilyn and Kadie, contributed to a memorable experience for you. We're thrilled that you enjoyed our delicious breakfast offerings and found everything within walking distance. We appreciate your kind words and hope to welcome you back for another fantastic stay in Key West soon!

10/10 Sangat Bagus

Ronald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, great property. I loved the water views, pool and beach.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Tanchony pada tanggal 1 Mei 2024
Thank you so much!

10/10 Sangat Bagus

Marikae Dian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful daily breakfast and lunch snacks included in resort fee. Lounge chairs and umbrellas included in resort fee.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Ann Marie pada tanggal 21 Apr 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

6/10 Cukup Baik

Maria

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 14 Apr 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

8/10 Bagus

Henry J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 13 Apr 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Other than the super small bathroom and no dresser or place to hang out clothes the place was pretty good
Menginap 7 malam pada bulan April 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 12 Apr 2024
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

4/10 Buruk

Ermilo Alfonso De

Bepergian bersama teman
We were misled by this property it says adults only on the website and this is why I booked here. It’s not adults only families and kids everywhere
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Tim pada tanggal 2 Apr 2024
Thank you for sharing your experience. All of our guesthouses are adult only and no children are permitted to stay in these accommodations. Our resort is family friendly and during the time you were with us was Easter and Spring Break for many families. Thank you for being our guest!

10/10 Sangat Bagus

DENNIS, burtonsville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable, excellent service, clean room room, friendly service.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 31 Mar 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Sangat Bagus

Scot

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our one nite stay. Check in was a disaster but only because your computer were down. When I conversation with the receptionist I mentioned that my wife ha a walking disability, your worker immediately changed the reservation to a handicap accessible room. 👏
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tim pada tanggal 29 Mar 2024
Thank you for sharing your experience. We apologize your getaway started out on the wrong foot, but glad to hear your time with us was enjoyable. All the best!

10/10 Sangat Bagus

Todd

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The resort staff was friendly and the property was well kept. Quick access to Duvall Street and the beach.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari T'Anchony pada tanggal 26 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Margaret

Bepergian bersama teman, Bepergian dalam rombongan
Staff very accommodating, pool area is very nice n clean n room is small but very nice n clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari T'Anchony pada tanggal 19 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Matthew, Webster

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My wife and I recently stayed at the Southernmost Beach Resort for five nights and six days and had an absolutely great experience! The resort resides at the southern, more quiet end of Duval Street with easy walking access to excellent restaurants, attractions. Thanks to Timothy, a roving host/manager, we upgraded from a cozy king bedroom in the Avalon House to one with an ocean view and a balcony in the main resort. The room was generous in size with great design in the furnishings and color selections and a spacious bathroom design.The bed was very comfortable. We spent several mornings and evenings on our balcony enjoying the view. The breakfast and afternoon snack hours served at the Dewey House (if you opt for that) with serve-yourself selections and made to order eggs were hosted by Ophelia, a wonderfully friendly person who is legendary at the resort. We also enjoyed meeting Alexa, who clearly wears many hats and is always there to see that the guest experience is top notch. Kudos to the remarkably skilled Chef Tay preparing the eggs and other delectables for guests to enjoy throughout the day. Overall, the staff could not be more friendly and ready to assist. Also, the grounds are impeccably well maintained. And finally, a final thanks to Richardo at the front desk when we checked in and out, answering questions efficiently and arranging transportation from the Resort to the airport (by local taxi).
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 18 Mar 2024
This is a wonderful review! Thank you very much for sharing your experience! I am so glad to read that you enjoyed your stay with us and we can't wait to have you back in a near future!

10/10 Sangat Bagus

Beth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Tim pada tanggal 13 Mar 2024
Thank you for sharing your experience.

10/10 Sangat Bagus

Frederick A

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
The resort was great, very friendly staff. Breakfast was delicious. Our room, however was very small and the bathroom was tiny. Envision a really nice sink you can barely fit two hands in to wash. A toilet that you have to sit sideways or your knees hit the sink cabinet. The bedroom had nothing you could hang clothes on, no coffee maker, hairdryer, chair or dresser or suitcase holder. It was definitely not as advertised.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Ann Marie pada tanggal 11 Mar 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience. The team and appreciative of your 5-star rating.

6/10 Cukup Baik

Alberto

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The bedroom with king size bed,needs a chair they have an end table without any purpose,is better to have a chair,there is space to put a chair to add comfort to the room. Thank you
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari T'Anchony pada tanggal 7 Mar 2024
Thank you for your feeback

10/10 Sangat Bagus

Milton

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff’s main concern was our needs! They were great!!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Ann Marie pada tanggal 3 Mar 2024
Thanks for the feedback. we truly appreciate it .

6/10 Cukup Baik

Jason

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 21 Mar 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

10/10 Sangat Bagus

John David Zehnpfennig

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect spot to live the life near the waves. Breakfast was delicious every morning and so conveniently close by.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 22 Feb 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

2/10 Sangat Buruk

Michael, Austin

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 21 Mar 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

4/10 Buruk

Larry

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Tim pada tanggal 22 Feb 2024
We are sorry to hear your time with us was not enjoyable. We would love the opportunity to welcome you back to SoMo.

10/10 Sangat Bagus

shannon, Eufaula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it. We will be back
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Tim pada tanggal 21 Feb 2024
Thank you for sharing your experience.

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and awesome amenities. Access to beach, multiple pools and on Duval street.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Ann Marie pada tanggal 19 Feb 2024
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as well.

10/10 Sangat Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Marilyn was a great hostess.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jody-Kay pada tanggal 17 Feb 2024
Dear Deborah, Thank you so much for your great rating and for staying with us. We hope to host you again in the future.

4/10 Buruk

James

Disukai: Staf & layanan
Room was too noisey, could not control the temperature in the room. Bathroom was not very clean when we checked in. check in process was a ridiculous evolution that ok half of the first day of our trip. We stood in line for hours to get told we would be comped a room upgrade and it ended up being not favorable. Probably would have had a better vacation sleeping in the bathroom at Taco Bell.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Alexa Morphy, Guest Services Manager. pada tanggal 14 Feb 2024
Thank you for sharing your detailed feedback with us, it is very appreciated. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. Your comments have been shared with the concerned departments to address the situations you have encountered. Looking forward to welcoming you back. Thank you for choosing The Southernmost Beach Resort!

8/10 Bagus

Lance

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tim pada tanggal 20 Mar 2024
Thank you for sharing your experience.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Location!!! Recently Upgraded.
Awesome Stay. Great place.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jody-Kay pada tanggal 5 Feb 2024
Dear Paul,The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Sangat Bagus

Gerry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had an amazing stay for two nights , upgraded to the Dewey house beautiful room great location. Staff were attentive and friendly especially the breakfast crew. The only complaint I had was the restaurant/bar on the premises needs to improve on its service very slow for a supposedly high end venue. Definitely would return.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jody-Kay pada tanggal 5 Feb 2024
Dear Gerry,Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable, and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bagus

Karen, Fairfield

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it all!
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Tim pada tanggal 30 Jan 2024
Thank you for sharing your experience.

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love that the location is on the quiet end of Duval, but it’s an easy walk to everywhere. The beach is beautiful and we had a perfect sunset view every night.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari T'Anchony pada tanggal 29 Jan 2024
Thank you so much!

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Jody-Kay pada tanggal 21 Jan 2024
Dear Kevin, Tha team and I are appreciative of your great rating. We hope you had an enjoyable stay and look forward to hosting you again soon.

10/10 Sangat Bagus

Delroy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent management
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari T'Anchony pada tanggal 20 Jan 2024
Thank you so much

10/10 Sangat Bagus

luce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le réfrigérateur était bruyant
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jody-Kay pada tanggal 21 Jan 2024
Dear Luce, Thank you do much for your feedback we are pleased to know that you enjoyed your stay and your comments about the fridge will be shared with the appropriate department.

10/10 Sangat Bagus

John

Bepergian bersama teman
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jody-Kay pada tanggal 19 Jan 2024
Dear John,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Sangat Bagus

Wesley

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Ann Marie pada tanggal 15 Jan 2024
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as well. Thank you for being our guest and we look forward to welcoming you back!

10/10 Sangat Bagus

sheri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was beautiful, clean, and conveniently located. The property was much larger than we imagined! The staff was also amazing! Everyone we spoke to was very friendly and helpful! Would definitely stay here again!
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Ann Marie pada tanggal 15 Jan 2024
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as Thank you for being our guest and we look forward to welcoming you back!

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good location but not as advertised. Some creative marketing for sure. Under new management but this is not a traditional bed and breakfast. It is not Adults Only.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Tim pada tanggal 9 Jan 2024
Gosh, we are sorry to hear your time with us was not enjoyable. Though we are not under new management, we did just complete our renovations at all of our guesthouses and the result is simply stunning. We would love the opportunity to welcome you back.

4/10 Buruk

Guy

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
"100% Customer Satisfaction" IN WORDS ONLY
Very Disappointed. One week before arrival, I received an email from Southernmost asking if I wanted to be on eStandby to upgrade to a King bed- I said yes. The next day I got a call from the resort saying I was being moved to a different location due to renovations and would be upgraded to a King to make up for the inconvenience. They charged me for the upgrade anyway and when I called to dispute it, they were resistant and made a big deal of it as they argued with me over the $112 over-charge. We had a large group of friends staying there - this left a very poor impression with all of us.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Tim pada tanggal 28 Des 2023
Gosh, we truly are sorry to hear of the challenges encountered regarding your final invoice. Our team aims to provide exceptional service with each interaction, and we apologize this was not your experience while receiving your final invoice. Please know your feedback has been shared with our leadership team to address. We would love the opportunity to welcome you back to SoMo and make it right!

10/10 Sangat Bagus

Stuart

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and helpful staff
Menginap 4 malam pada bulan November 2023
Tanggapan dari Tim pada tanggal 28 Des 2023
Thank you for sharing your experience.

8/10 Bagus

Donna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location. Walkable to Duval Street and many attractions. Several swimming pools and beach.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Jody-Kay pada tanggal 20 Nov 2023
Dear Donna,The team and I are so appreciative of your great review. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Sangat Bagus

Louise, Pittsburgh

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The included breakfast was amazing...you got to pick anything you want at a ocean front patio...stay also included beach lounges and towels...really also enjoyed the bar in the pool area... they could do better at responding to repair requests.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Ann Marie pada tanggal 21 Sep 2023
Thanks for the feedback. We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. Thank you for being our guest and we look forward to welcoming you back! Your concern has been addressed.

10/10 Sangat Bagus

Jenifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023
Tanggapan dari Ann Marie pada tanggal 21 Sep 2023
Thanks for the feedback , we appreciate it .

8/10 Bagus

Roman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr gutes Hotel
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Tim pada tanggal 4 Sep 2023
Thank you for sharing your experience.

10/10 Sangat Bagus

Marisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Tim pada tanggal 24 Agu 2023
Thank you for sharing your experience!

8/10 Bagus

Leonie

Bepergian bersama keluarga
Disukai: Fasilitas
Staff very friendly. Free breakfast very good with quick and friendly service. Hotel location was great! Pools were extremely warm. Grounds could have been cleaner. House keeping was not the best.
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Jody-Kay pada tanggal 1 Agu 2023
Dear Leonie,•The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and apologize for any hiccups you experienced with our housekeeping team. Your feedback will be shared with the appropriate department, and we hope to welcome you back for another great stay soon!

8/10 Bagus

Drew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is amazing with gorgeous waterfront views. The staff is friendly and very attentive. I mentioned it was my husband's birthday and we had a little surprise waiting for us when we arrived. The room was stylish, large, and clean. I highly recommend this resort and would stay here again. The only reason I didn't give it the absolute highest rating was because I wasn't expecting all the resort fees. If you know that going in then you should be fine.
Tanggapan dari Tim pada tanggal 27 Jul 2023
Thank you for sharing your experience. Thrilled to hear you enjoyed our waterfront accommodations and pleased your husband enjoyed his birthday celebration. We apologize for any miscommunication regarding amenity fees, all are published prior to confirming a reservation, we are saddened to hear this wasn't your experience. We look forward to welcoming you back!

10/10 Sangat Bagus

Rick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, modern, well kept property. Friendly staff, ample parking. Food was fresh and tasty with a good variety from the on-site restaurant. Wide variety of beverage options (alcohol and non- alcohol). Daily text check-ins by staff were a nice touch to ensure all was as expected. Three pools made it easy to find a spot to hang out if that is how you prefer to spend your time. Easy walking distance to all that Key West has to offer. We plan to return in January and again in July as we were very happy with our stay.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Tim pada tanggal 24 Jul 2023
Thank you for sharing your experience!

8/10 Bagus

Bryce

Bepergian bersama teman
Only complaints we encountered were these; Cleanliness of the room, they only made your bed and replaced towels that’s it and often times didn’t replace all they grabbed to clean. For example a comforter was missing, and robes were gone for several days. We were upgraded to the partial ocean view room from the guest houses and the room we got had a view of the parking lot on the first floor facing north from the south side of the island. Not what we expected. Overall though the hotel was friendly, and had some amenities. Keep in mind for each full day you are there you get charged an additional $55 for a resort fee with a $5 amenities fee as well. Why that’s not included in the room price is beyond my thoughts. The resort was walkable, and the breakfast that was included was a real breakfast and not a continental breakfast. We will be back with a better room placement for sure.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Tim pada tanggal 22 Jul 2023
Thank you for sharing your experience.