"The resort staff is friendly and helpful. Amazing they have made a tropical oasis in the midst of a heavy thoroughfare and business area. We enjoyed being a bit away from the busy Duvall and seaport area. Our room (King Suite) had water and garden views. L’Occitane bathroom amenities. Attentive house and grounds keepers. A small table and a sitting chair would have been nice to accommodate playing games. I think some rooms we looked at online do. Only had a couch in living room and bed in the bedroom. We brought in the outdoor seats. The king suites and 2 BR suites (which is a lock off on the 3rd floor) require ascending a flight of stairs, although I did see an elevator that may allow better accessibility. The studios are on the ground floor, but still requires walking up 4-5 stairs. There is a shuttle that we didn’t use to get to the beach and old town. Ride-shares are plentiful. The restaurant, for the one meal we ate there, was overpriced ($30 for a full breakfast), service wasn’t very attentive (eggs were overcooked and waitress never checked to ask for me to send them back. I could have tried to get her attention, but she was too busy talking to another employee…we had to ask another person for our check), and 18% gratuity is automatically added. Denny’s is across the street! Overall it was a great stay, I would highly recommend, and we will definitely stay there again on future travels to Key West (just won’t eat at the restaurant). Thanks fi
"