Hotel Vail Resorts di Keystone

"Room was nice enough, it's definitely a lodge feel and it is a dated hotel but overall the room was fine. No AC though. The bed was good and the bathroom was fine. We went in June though so you could tell they don't staff it well because it's not in season. We went to the in house restaurant and there was hardly anyone there. They had just changed the menu so you could tell everywone was still learning. Food was good though. The spa is another story. They just straight up said we don't...

"Upon arrival- found out POWER WAS OFF, COLD showers only. After my request, was offered sister hotel options- had to hurriedly book @ Hampton- 15 minutes away. Hampton accommodated us. I understand this happens- life happens. What was disappointing was there was NO NOTICE from either the Hyatt Hotel or Expedia. The Hyatt Front Desk Host (Michelle), assured us that we would receive a full refund on our reservation, due to power outage. Please refund me the total amount of our reservation onto...

"Front office staff was excellent. The young man I dealt with was very helpful, kind and funny. He was the best I have encountered in many years of attending continuing education in various locations."

"Beautiful property! Great location and staff."

"Great location, shuttle is right outside the door. The condo is dated but clean and comfy. The 3rd floor balcony has beautiful views. "

"This was a great stay for our family of four. The staff were super helpful and kind. Krystle was awesome! The food was delicious as well!"