Search Hotels Near Kiefer City Hall, Kiefer

"Room was great but check in was a nightmare due to booking the room with hotels.com. I thought it would be an easy process but no had to pull confirmation email up among other things. Next time I will just book straight through the Hotel "

"Pool initially wasn't available due to maintenance but we were given additional swim time later that evening to make up for this. room was clean. breakfast was good. staff was EXCELLENT-in particular the lady in afternoon/night shift she was personable and a joy to deal with."

"I miss the free breakfasts. The in-room coffee was very bad. You need a better coffee brand. Other than that, everything was excellent. The hot tub and superior mattresses gave our tired old bones some relief."

"The pool was closed and we were not informed. I booked this hotel because of the pool. Got my kids in swimsuits & headed to the pool only for another family to tell us it was closed. I asked if I could have a refund for the next night or be moved to another Hampton Inn and was told no. We were told we could go to Lifetime fitness & use their pool, but that wasn’t very convenient for us. There was only 1 elevator working, also. The carpet in the room seemed dirty. We’ve stayed at this hotel several times while visiting family & it has always been a nice stay. This stay was very different. The breakfast was very good. "

"I loved how clean the entire property was! The room was comfortable, staff was friendly, the gym had a decent variety of equipment, and there were several options for breakfast. Overall, we had a great stay!"

"Great breakfast. Clean, well maintained property, helpful staff"

"The way they perform their billing is confusing especially for receiving receipts from them."

"Building was physically comfortable. Staff that checked us in was nice. Staff in the morning was miserable to my wife. Wife went to the breakfast area at 6:30 a.m looking for a cup of coffee. There was none available, and when she inquired, was told others had drank it all already. She asked for another prepackaged, caffenated filter, to brew in the room, as she had already consumed the single one provided in the "all inclusive" room we were advertised. ( that was around two in the morning after waking up to feed our newborn, that she had the one cup provided the room.) She was told, before the sun had risen, that no more coffee would be made and the staff didnt know anything about "coffee for the room". She was offered teabags instead and dismissed. Before the sun came up they refused to provide coffee to their guests. That guy was awful."

"I chose a 3 due to my stay! And with that let me just say the hotel itself is great… the rooms are great. The beds are comfortable. The property it good and well kept… my biggest issue with my stay was being woke up by the people who were staying in the next conjoining room, with loud music playing at 130 in the morning, these people were a complete nightmare… Calls were made to the front desk and security was sent up to tell them to turn the music off. Well with that being said they did not turn it off they turned it down and the woman and the unexplained things that were going on in that room were down right just a nightmare, music, extra adult activities, the woman in that room would not stop being loud, I finally caved and called again at 3am and asked if they would move them rooms! And that wasn’t a option I was giving the opportunity to move at 3 am but why pack all my stuff up move rooms while I’m already trying to sleep, I felt they should have been forced to move or off the premises to be honest! Finally around 5 am the woman decided to stop talking long enough for me to finally fall asleep, and when I’m talking noise I’m not just talking about 2 people having conversations I’m talking, music, hearing banging noises, hearing a smacking sound, the list goes on and on… it was hands dow the worst experience I’ve had in a hotel! I chose this hotel because I’ve used the spa inside this hotel and I love the hotel itself! I should have been given a full refund for this…"