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Ulasan untuk Courtyard by Marriott Kingston, Jamaica

3.5 out of 5
Courtyard by Marriott Kingston, Jamaica
1 Park Close, Kingston

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 265 dari 489 ulasan" "
Penilaian 8 - Bagus. 152 dari 489 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 489 ulasan" "
Penilaian 4 - Buruk. 16 dari 489 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 489 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Martin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facilities were clean and well maintained. Staff were excellent. Friendly,professional ,courteous
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Zalika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel in the heart of new kingston and right next to emancipation park. Lots of restaurants within walking distance. Friendly staff. Nice restaurant in hotel lobby and pool with bar on the second floor. Would stay here again.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Etty

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
stay was great we stayed for 2 nights , Breakfast was delicious.

8/10 Bagus

Wensley

Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari David Nava pada tanggal 11 Mar 2024
Thank you for your preference and business! We appreciate your feedback.Hope we can host you again in a near future.Regards

8/10 Bagus

Christine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Whenever I showered, the water did not go into the drain, but onto the floor in the bathroom. Therefore, I had to spread towels on the floor. As a result, I walked on a damped towel daily. When I requested to change my room, the employee Asia informed me that all the bathrooms had the same drain issue as mine.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 11 Mar 2024
Christine,Thank you for your preference and business! We appreciate your feedback; we are sharing it with our engineering team to resolve the issue.Hope to welcome you again in a near future.

8/10 Bagus

Susan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely, friendly staff, great rooms, clean, modern, lovely breakfast etc. downside was the limited menu for dinner and sterile dining area. However, definitely would stay there again when in Kingston.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari David Nava pada tanggal 11 Mar 2024
Susan, Thank you so much for your preference and business.We are glad to know that you enjoyed your stay with us. We will share your comments with the hotel's team and review the menu options for dinner.Hope we can welcome you back in a near future.

8/10 Bagus

Eleanor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was great and so was the staff. My complaint was that the room rate that I booked increased nightly without my knowledge and I was not aware of this until I checked out. How is this possible when I secured a price a booking that was suppose to be for the entire time that I stayed??
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Pearline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and within walking distance to different amenities. Very friendly staffs.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari David Nava pada tanggal 6 Mar 2024
Pearline,Thank you so much for your preference and business.We are happy to know that you had a good stay with us.Hope we can host you again in a near futureRegards

8/10 Bagus

Sulochana

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Privacy was respected and the customer service was awesome
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 2 Mar 2024
Anthony,Thank you for sharing your experience with us. Provide the best customer service is our priority every day! Hope we can host you in a near future.Regards,

8/10 Bagus

NYEDRA

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleanliness was wonderful.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 2 Mar 2024
Nyedra,Thank you so much for your preference and support.We are so glad to know that you enjoyed your stay with us. We appreciate your feedback; we will share with our housekeeping team to recognize their job.Once again thank you so muchHope to host you again in a near future.

10/10 Sangat Bagus

robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to many business venues. Park next door is cool
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 28 Feb 2024
Thank you so much for your business and preference! We are so happy to know that you enjoyed your stay with us.Hope we can host you again in a near future

8/10 Bagus

Akeem, Kingston 4

Disukai: Kebersihan
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 22 Feb 2024
AkeemThank you so much for your preference and business!Hope we can host you again in a near future.Regards

8/10 Bagus

Angella

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 20 Feb 2024
Angella,Thank you for your business and preference!We continue working to provide the best service to our guest.Hope we can host you in a near future!Regards,

10/10 Sangat Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is laumdry service which is a plus when travelling.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 20 Feb 2024
Kimberly,Thank you so much for your preference and support!We are so happy to know that our laundry area met your expectations during your stay.Hope we can welcome you again in a near future.Regards,

8/10 Bagus

Lanisia

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 20 Feb 2024
Thank you so much for your preference and business!We hope you can visit us again soon when your travels take you back to Kingston!Regards

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent Stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari David Nava pada tanggal 7 Feb 2024
ReneeThank you so much for your preference and support.We are glad to know that you had an excellent stay with us.Hope we can host you in a near future.Regards

10/10 Sangat Bagus

Rodwell Neville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nil
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari David Nava pada tanggal 6 Feb 2024
Thank you so much for your business and preference. We are glad to know that you have a great experience with us.Hope we will be able to serve you soon in a near future.

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable. Staff members were very friendly and professional. Food was good though some items would run out. Very convenient location. Park across the street but also has a gym on site. Enjoyable stay.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 30 Jan 2024
Sharon,we are so happy to know that you had a wonderful stay with us. Our team works every day to provide the best experience to our guests.We would love to welcome you back in a near future.Regards

10/10 Sangat Bagus

Sharon

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Property was very clean and situated in a central point
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari David Nava pada tanggal 30 Jan 2024
Sharon,Thank you so much for sharing with us your comments.We are glad to know that you had a good experience with us.Hope we can see you again soon in our lovely property.Sincerely,

10/10 Sangat Bagus

barbara

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari David Nava pada tanggal 16 Jan 2024
Barbara,Thank you so much for the time to rate our service! We appreciate your business and preference.We hope to see you again soon in our hotel.Regards

10/10 Sangat Bagus

Saleen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food was good at the onsite restaurant, staff was very friendly and warm.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari David Nava pada tanggal 16 Jan 2024
Saleen,Thank you so much for your preference and your feedback!We are so happy that our food options delighted you.Hope we will be able to serve you again in the near future.Regards,

10/10 Sangat Bagus

Natalia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A la par del parque
Tanggapan dari David Nava pada tanggal 8 Jan 2024
Natalia,Thank you so much for your visit. We really appreciate your preference.We are glad to know that you enjoyed your stay with us. We will be more than happy to welcome you in a near future,Regards

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 10 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 8 Jan 2024
Sharon,Thank you so much for your preference and visit. We are glad to know that you enjoyed your stay with us.Hope we can host you in a near future.Regards,

4/10 Buruk

Michelle

Menginap 12 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 8 Jan 2024
Michelle,Thank you so much for taking the time to respond the survey. We are so sorry because we could not meet your expectations. We will continue working to improve our services in order to create an exceptional experience for our guests. If you can share with us more details about your experience, it will be very much appreciated.Hope we have the opportunity to host you again.

10/10 Sangat Bagus

Lois

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When you enter inside the property the smell that great you is so fresh. Staff was friendly and courteous. My husband and children enjoy their stay. Will most definitely come back.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 3 Jan 2024
Lois,Thank you so much for your preference and feedback!We are so happy to know that you enjoyed your stay with us.We are looking forward to seeing you again in our hotel.Happy new year!!

10/10 Sangat Bagus

vielka

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 3 Jan 2024
Vielka,Thank you so much for your preference and business! We are glad to know that you have a great experience with us. Hope we have the opportunity to serve you in the near future.Happy new year!

8/10 Bagus

Marjorie

Disukai: Kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 16 Des 2023
MarjorieThank you so much for your preference and business! We are glad to know that you have a good experience in our hotel. We will continue working to improve and in your next visit we can exceed your expectations.Regards,

6/10 Cukup Baik

Shannon

Tanggapan dari David Nava pada tanggal 6 Feb 2024
Shannon,Thank you so much for your stay and preference.Could you please share more details with us about your stay?Regards

10/10 Sangat Bagus

Tiana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will definitely stay there again. The staff was WONDERFUL and the chefs and restaurant team were bar none. Have a challenging food allergy and I was accommodated with thoughtfulness and kindness. I was made delicious food twice a day which really made my trip great. Major thanks to the team.......they can also make a proper cappucino!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 12 Des 2023
Tiana,Thank you so much for your business! We are so happy to know that you had a great stay at our hotel. Hope we can host you again in a near future.Happy Holidays!

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Not the Marriott service and attention
Everything takes forever and it seems that they are doing you a favor when the have to service you.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari David Nava pada tanggal 12 Des 2023
We are so sorry to read your comment!We will continue working to improve our services for our guest.We appreciate your feedback.Regards

10/10 Sangat Bagus

Jose

Menginap 4 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 18 Des 2023
JoseThank you so much for your preference and your business!We like to hear that we met your expectations during your recently visit.Hope we can host you again in a near future.Happy Holidays

10/10 Sangat Bagus

MILTON

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
IT WAS BEAUTIFUL
Menginap 3 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 12 Des 2023
Milton,Thank you so much for your preference and business! We are glad to know that we meet your expectations.Hope to host you in a near future.Happy Holidays

10/10 Sangat Bagus

Patricia

Menginap 3 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 16 Des 2023
Patricia,Thank you so much for your preference and business! We are glad to know that you had a good experience with us.Hope we will have the opportunity to serve you again in a near future.Happy Holidays

10/10 Sangat Bagus

Robert, Pembroke Pines

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right center of New Kingston, access to everything
Menginap 2 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 22 Nov 2023
Robert,Thank you so much for your business and preference!We are glad to know that we met your expectations.We hope to welcome you again in a near future.Regards

8/10 Bagus

Lissette

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
A bit disappointed with MARIOTT
Hotel needs renovation. Curtains were broken, bathroom had old stains, broken tiles, toiletries were incomplete and towels need to be renewed. Bed comfortable but pillows were super uncomfortable. Bartender in the pool area seemed to be having a bad day (every day) Staff front desk and restaurant were nice
Menginap 4 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 13 Nov 2023
Lissette,Thank you so much for your business and feedback.We really apologize for not to meet your expectations. Our hotel has started the renovation process, and we will continue working to improve our service that our guest deserves. Once again thank you so much for your feedback and hope we can host you in a near future.Regards,

10/10 Sangat Bagus

Thelma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay ! This is our second stay here and it has been wonderful. We will make this our go to hotel every time we visit Kingston. Thank you
Menginap 3 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 14 Nov 2023
ThelmaThank you so much for your preference!We are so happy to know that we met your expectations. This is your home in Kingston any time that you travels take you back.Hope we can host you again in a near future.Regards

8/10 Bagus

Rachel

Menginap 1 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 12 Des 2023
Rachel,Thank you so much for choosing us while you visit Kingston!Hope we can host you again in a near future!Happy Holidays

10/10 Sangat Bagus

Janet

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Loved the cleanliness of the place and how courteous the staff was
Menginap 2 malam pada bulan November 2023
Tanggapan dari David Nava pada tanggal 7 Nov 2023
Janet,Thank you so much for your preference and support.We are glad to know that we met your expectations during your recently visit.Hope we host you again in a near future.Regards

4/10 Buruk

Natalia

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari David Nava pada tanggal 28 Nov 2023
Natalia,Thank you so much for your business and preference! We are not happy to know that we didn't meet your expectation. We would like to know more about your experience in our hotel. If you are so kind, please share with us. Regards

10/10 Sangat Bagus

LORENZO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet and enjoyable stay. Staff was friendly and facility well kept. The food was good
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari David Nava pada tanggal 1 Nov 2023
Lorenzo,Thank you so much for your preference and your feedback!We are glad to know that we meet your expectations.Hope we can host you in a near future.Regards

8/10 Bagus

Raul, Miami

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari David Nava pada tanggal 14 Nov 2023
Raul,Thank you so much for choosing us as your home in Kingston! We appreciate your preference and business.We hope to welcome you in a near futureRegards

8/10 Bagus

Shanika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari David Nava pada tanggal 24 Okt 2023
Shanika,Thank you so much for your preference and your business. Hope we can host you again in a near futureRegards,

6/10 Cukup Baik

Marlene

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Some of the staff was attentive and friendly(Joel kadeen, Patricia(the one who attempted to fix the safe)Orlando the shuttle staff some housekeepers and the security team. However, before a guest check into the room everything should be cleaned and fixed(toilet seat, sink clogs, safe, and tub stains).
Menginap 2 malam pada bulan September 2023
Tanggapan dari David Nava pada tanggal 3 Okt 2023
Marlene,Thank you so much for your preference and feedback!We appreciate your business, and we will work with our housekeeping and engineering team to take care more about the details in the rooms.We hope we can host you again in a near futureRegards

6/10 Cukup Baik

Bryant

Menginap 2 malam pada bulan September 2023
Tanggapan dari David Nava pada tanggal 3 Okt 2023
Thank you so much for your preference and support!!We appreciate your business, and we hope to host you in a near future. Regards,

6/10 Cukup Baik

Carol, virginia Beach

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The hotel was very nice, however I find the dining staffs need customer service training. My friend and I went down to get breakfast, Jamaican foods were missing, so my friend went outside and bought Jamaican food. I bought 2 coffees from the hotel and sat down to drink my coffee, when a staff came over and told us he cannot eat there, even though the area was empty. I reminded her I just bought the coffee from there, she said we can drink the coffee but not eat there. We moved to the lobby area where the coffee condiments were not on the table. after that we started eating at the Spanish court hotel where the service was much better.
Menginap 8 malam pada bulan Agustus 2023
Tanggapan dari David Nava pada tanggal 9 Sep 2023
Carol,Thank you so much for taking the time to share with us your recently experience in our hotel. We will continue working to offer the service that our guest deserves making the punctual training to our team.We appreciate your preference, and we hope to host you in a near future.

6/10 Cukup Baik

Tameka

Traveler bisnis
Disukai: Kebersihan
The property is modern but the service, particularly from the restaurant isnt that great
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari David Nava pada tanggal 4 Sep 2023
Dear Tameka,Thank you so much for preference and business! We really appreciate your feedback. We will continue working with our restaurant staff to improve the service that our guest deserves.Hope we have the opportunity to host you in a near future.Regards

8/10 Bagus

Triffina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very professional and accommodating.
Menginap 8 malam pada bulan Agustus 2023
Tanggapan dari David Nava pada tanggal 4 Sep 2023
Dear Triffina,Thank you so much for your preference and business!We are so happy to know that you had a good experience in our hotel.We will continue working hard to improve and crate great experiences to our guests.Hope we will have the opportunity to host you in a near future.Regards

10/10 Sangat Bagus

Toni-Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazing and so friendly, especially the restaurant staff.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari David Nava pada tanggal 4 Sep 2023
Toni-Ann, Thank you so much for your preference and business. We are so happy to hear that we met your expectations, and you had a great time in our hotel.We will share your comments with the entire team to celebrate and continue working to create great experiences. Hope we have the opportunity to host you in a near future.Regards

8/10 Bagus

Shanique

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari David Nava pada tanggal 26 Sep 2023
Thank you so much for choosing us during your recent trip to Kingston.Thank you for your preference and we hope to have the honor to host you again soon.Regards