Full-sized fridge, microwave, oven, stovetop
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Reviews of Lilford Mews Suites

3.5 out of 5
Lilford Mews Suites
Lilford Avenue, St. Andrew, Kingston

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angel, Dominican Republic

Business traveller, Travelled with partner
Liked: Cleanliness
Nice place, clean, great furniture, good price. Need to get better the communication
Stayed 2 nights in Nov 2019

10/10 Excellent

TamyshaMoon, Gainesville, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved the back porch the view with the trees were amazing.. I didn’t like that the bed was pretty small I don’t believe it was a queen which is what I asked for but everything else was amazing
Stayed 4 nights in Sep 2018

10/10 Excellent

Sher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was nice and comfortably, transportation was easily asccesible..
Stayed 9 nights in Jun 2018
Response from Reservation Department on 12 Jul 2018
Thank you for your great review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Amy - Reservation Manager on 6 Feb 2018
thank you for the review

8/10 Good

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Akeem was very professional and friendly customer service is a major deal with me and he was awesome, made us feel welcomed and ensured all of our questions were answered, the place was a little small but perfect for us I will be a repeat customer
Stayed 1 night in Jan 2018
Response from Josee on 6 Feb 2018
Thank you for your positive review one love

8/10 Good

Bracker, Cayman Islands

Liked: Cleanliness, property conditions & facilities, room comfort
Small apartment convenient for U.S. Embassy
The web-site tells one to make contact in advance to arrange 'check-in' as the place is not staffed; BUT no-one answers the telephone or returns calls. When we were actually in Jamaica and outside the gate our driver finally managed to get an answer only to find that the number given is merely the booking agency; they gave another number for the manager, who took half an hour to come. We were very early but had we known 'how it works' in advance our arrival could have been better timed. The groundsman showed up and let us through the gate, and kindly found a chair while we waited. This is a one-bedroom apartment; clean and comfortable. The kitchen facilities were adequate and we could have self-catered for quite a while without difficulty. I remain puzzled by the propane tank under the sink, since the stove is electric! The 'Flow' (Cable & Wireless) TV service is abysmal. The quality is OK but the channel choice is rubbish. All American channels, of course. Although a wifi device was under the TV stand, it was impossible to connect to it; eventually we found that the wifi service is by Digicel. As this works on the back of the cell-phone system the available bandwidth is variable. We would stay there again, now we have the right telephone number to make contact. There is adequate car-parking space so for a longer stay we would take a rental car from the airport.
Stayed 1 night in Dec 2017
Response from Reservation Department on 11 Jan 2018
Sorry about the confusion with check-in, I am glad you enjoyed the apartments

8/10 Good

Quel, orlando fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Pleasant stay, would stay there again. Clean apt. Friendly employees.
Stayed 3 nights in Nov 2017
Response from Reservation Department on 5 Dec 2017
Thank you

10/10 Excellent

Aneta, Bronx, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay great location
Friendly staff , they did much to make my stay great. The apt was very clean and inviting , I I could do my laundry and make meals if I wanted to . Easy to get to and fro , New Kingston , Halfway Tree and the surrounding areas. My daughter feel in love with the place and suggest that for our next trip we will stay there , I found the place to be secure with electronic gate opener , didn't do pictures as I was extremely busy
Stayed 1 night in Nov 2017
Response from Amy on 4 Dec 2017
Wow, thanks so much for great reviews, please come back anytime ;)

2/10 Terrible

Andrei, Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
Confused booking agent and host
Although my reservation was confirmed by phone earlier in the week, the directions were wrong and the contact number lead me to a host who told me she had no rooms and had no idea that I was arriving. I was already at her doorstep. Hence, more time driving around with my guide, trying to find a place that a local had trouble locating, after another set of instructions arrived from a person who texted me but would not answer my calls. After delay and frustration, a suite was found. It was a loft and there was no air conditioning, although there was and one downstairs and one upstairs. Spartan furnishings, sketchy cleanliness.
Stayed 1 night in Sep 2017
Response from Reservation Department on 10 Sep 2017
We are really sorry for the confusion and will try to make sure this does not happen in the future

4/10 Poor

Helena, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Make sure you check the room has AC!
The apartments look OK and in a good location. However, when we arrived, the guy at the entrance didn't know we were arriving and we had to call the owner to figure it out. The room was on the third floor and there was no AC. It was unbearable to be inside the room, even in the evening. I called the owner and he said that he was fully booked and didn't have any other room and that I booked without AC. I saw pictures with AC in the rooms so I assumed we would have it too, specially in such a hot country. We had to take the mattress from the top Floor room to the living room to try to have some sleep. The wifi wasn't working in the room either so I had to spend £50 on internet too. Not worth the money at all
Stayed 1 night in Aug 2017
Response from Reservation Department on 3 Sep 2017
I am sorry you did not enjoy your stay and that the wifi was not working, we will make sure to improve that. The room type you book was the cheapest room type, that was the Loft with NO AC, so I am very confused as to why you were surprised there was no AC, 1 room type does not have AC, the rest of the rooms have AC

10/10 Excellent

Oneil, nassau bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, nice location
The hotel was clean, the room was spacious, I felt secure there. Everything I need for my trip in a hotel was there for me. Loved it and will use it again
Stayed 8 nights in Jul 2017
Response from EasyVacay Jamaica Reservation Company on 30 Jul 2017
Thank you for staying with us, we look forward to your return.