1 bedroom, premium bedding, desk, iron/ironing board
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Ulasan untuk Sunset Inn Hotel

2.5 out of 5
Sunset Inn Hotel
1a Altamont Crescent, Kingston, St. Andrew

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 20 dari 68 ulasan" "
Penilaian 8 - Bagus. 18 dari 68 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 68 ulasan" "
Penilaian 4 - Buruk. 11 dari 68 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 68 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

5,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Xena

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
If your looking for somewhere just to spend the night.don’t get me wrong staffs was nice after all and the hotel was clean , it just need to be renovated in some how . I was a bit upset the first night but I was gone for the day , it was only for the sleeping 😴.
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Rudolph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay was comfortable. The surrounding areas were quiet and the room was clean. The only issue I noticed was that the toilet was not properly secured to the floor, but I forgot to notify them before leaving.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

jullett

Disukai: Kebersihan
Menginap 5 malam pada bulan April 2024

4/10 Buruk

Stacia

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Henswhyte

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful place
Menginap 7 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 13 Apr 2024
Thank you so much.

10/10 Sangat Bagus

Raj

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice caring people. Very understanding and accommodating. Raj.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 28 Mar 2024
Thank you. We are happy you had a good experience

10/10 Sangat Bagus

Relana Charelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 18 Mar 2024
Thank you so much for your review. We are happy you were satisfied with the accommodation.

2/10 Sangat Buruk

paula

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property looks good from the outside. The room was dirty the furniture was old and in bad condition. The washroom was disgusting I wouldn’t even make my dog stay there.i was so so hurt I cried and checked out first thing in the morning. One positive thing the staff were friendly and the manager understood what I was going through and gave me a refund
Menginap 27 malam pada bulan Desember 2023

8/10 Bagus

Srikanth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good decent place
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Andreas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks for all - pleasure to be your guests We were really good These days cause of Ur nice Sympathic way to Communicate with us
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Carol

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 5 Sep 2023
thank you

2/10 Sangat Buruk

Novelett

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
The property is
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Monoo

Menginap 10 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Sep 2023
Thank you so much

4/10 Buruk

HL

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Sep 2023
I am sorry you did not enjoy your stay.

10/10 Sangat Bagus

jullett

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Sep 2023
Thank You so much

6/10 Cukup Baik

Marcia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
The breakfast is no good. Toilets clogged, Ants, microwave have to be requested and has a loud disturbing noise. The staff was very good pleasant.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Sep 2023
I am sorry you did not enjoy the breakfast. We will speak with the restaurant we contract with. Thank you for your visit

4/10 Buruk

VIVIA

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely disappointing - No iron, no microwave very basic. - Firstly, the property advised that they will not honor the reservation because of the demand for the period I was scheduled to travel. However, fantastic, my reservation was not canceled. - Secondly, despite the picture of breakfast being misleading, there was not a microwave or offering of food available on the property. - Thirdly, I asked for a kettle. Staff responded, "I can give you some hot water. I can warm some in a cup in our microwave. Do you have a cup. - Strangely, upon my arrival, I was asked to wait until the following day for checking services because only the owner could handle the accounting. Staff was very ineffective with service provision and know how on accommodating guests. Therefore, based on the lack of basic amenities, the willingness for the property to not honor reservations due to possible demands of last minute travels and to benefit from charging an more per night for the accommodation I would recommend that you and future travelers skip this option. If you only desire a bed a place to shower, feel comfortable booking to stay with this property. However, if you are needing or wanting ANYTHING more, skip staying at Sunset Inn Hotel of Kingston, Saint Andrew, Jamaica.
Menginap 7 malam pada bulan April 2023

4/10 Buruk

IVAN, MIAMI BEACH

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The entrance was always locked, takes time for the staff to go and open it. Not good deal for the price and what you get. Old property and precarious.
Menginap 2 malam pada bulan Februari 2023

2/10 Sangat Buruk

tanya

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The first room was dirty , ants was all over the bed and bathroom . I booked a two bed room got one full bed the agent said they were sold out . The next night the agent was a bit more friendly but the room was terrible . Would not stay there again .
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari management pada tanggal 9 Feb 2023
Sorry again for the ants and the room you were moved to went without incident.

8/10 Bagus

Codey

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Candice

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Althea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A lovely welcoming stay!
The lady on the desk was really welcoming. She had a lovely manner. The other staff were accommodating. We felt safe. It was good that there was a fridge where foods and snacks were on sale. Breakfast was good and was delivered to the room on time. There was a telephone in the room so we could communicate with them.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Management pada tanggal 11 Agu 2022
Thank you for sharing your experience. We hope to see you again in the future

4/10 Buruk

Cedric, teaneck

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
I'm glad for the opportunity to give my opinion. The entire staff that I met were very courteous and my opinion of the place stops there. Because delays in Flight and car rental, I got to Sunset Inn at 9:00pm. First, there were record of my reservation. I had to dick up my printed record and my phone confirmation. Then my room was not what I requested. I rested and paid for two beds. I was so tired I settled and went to bed. Two days before my time was up I back at 4.00pm and my room was not cleaned. I figured, because I was staying longer than the rest of customer, I wasn't the highest priority. But when I returned later in the night nothing was done. No soap to shower with and the garbage baskets were not emptied. My recommendation is, for the price, a one night stay yes. If more than two or three days check out somewhere else.
Menginap 6 malam pada bulan Agustus 2022

8/10 Bagus

Tyronne

Disukai: Kondisi & fasilitas properti
Good Service
Comfortable stay. Good nights rest but mattress has a sink so pain in back when getting ready to rise from bed.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Management pada tanggal 4 Agu 2022
i am sorry to hear about your discomfort. We will change mattress immediately.

6/10 Cukup Baik

Ricardo

Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

marcus

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2022

6/10 Cukup Baik

Yvonne

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
You get what you pay for
The place is needed of repairs and upgrades when i laid in the bed this was what i saw on the ceiling. The staff was very friendly and accommodating.
Whole in the ceiling
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Aretha

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2022

4/10 Buruk

Marcia

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Management pada tanggal 27 Jun 2022
I am sorry you were not happy with your stay.

6/10 Cukup Baik

Jacqueline

Bepergian bersama keluarga
Disukai: Staf & layanan
Great customer service at check in. Very basic hotel but in fabulous location. It was ok for a night or 2.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Management pada tanggal 1 Mei 2022
Thank you for your business

4/10 Buruk

Cristina

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pillows are made of plastic. Bed is not very comfortable and had ants when we arrived. Reception was not clear in the breakfast and finally we did not have any as we needed to move on.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Management pada tanggal 11 Apr 2022
I am sorry the bed was not comfortable and you missed breakfast. The plastic was the pillow protectors, I am sorry for the confusion.

10/10 Sangat Bagus

Xiomara

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
la atencion
Menginap 1 malam pada bulan April 2022
Tanggapan dari Management pada tanggal 10 Apr 2022
Thank you so much for your review. We are happy you were pleased with your stay. Please come again soon. P

8/10 Bagus

Rebekkah

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
It was a good stay it had a nice room and amenities. The shower was leaking and that was the only complaint i had.
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Management pada tanggal 4 Apr 2022
Thank you for your patronage. Will have show fixed immediately

4/10 Buruk

ASHLEIGH

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was disappointing. The ac unit made alot of noise. The place could be cleaner. There was a lizard in the cupboard in the room. The pillows were very hard. Overall it wasnt my best stay.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Management pada tanggal 21 Mar 2022
I am sorry to hear about your experience. Please contact the manager on duty to see how we can make it up to you.

10/10 Sangat Bagus

Mette Ehlers

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value for money and the best service from the women handling the place.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Management pada tanggal 31 Des 2021
Thank you for your review. We are happy you were pleased with your stay. Hope to see you again in the future. Happy new year.

6/10 Cukup Baik

Dawson

Traveler bisnis
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Management pada tanggal 31 Des 2021
Thank you for staying at our facilities. Happy new year

2/10 Sangat Buruk

Maria

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Infested hotel
This hotel has a great location but that’s about it. We booked a 2 night stay and we could not endure the first night we left before 6am. In our room Our luggages and toddler shoe was attacked by a swarm of roaches. We could not tell where they were coming from but they were all over over stuff. We had to start using our shoe to kill roaches instead of getting sleep. When we could have overlooked the old discolored sheets the dated room, dirty and smelling curtain, no towel in the bathroom and a random red used bath rug the infestation was a deal breaker. This hotel should not host anyone. Seems like its a hotel for the shady kind and nothing to host any half decent person. Anyone interested to stay here I recommend spend a bit more and stay somewhere else. I would not recommend this place to anyone. I think any good review for this hotel must be fake.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Management pada tanggal 20 Des 2021
I am very concerned about your experience. This is the first we are hearing of any issues with insects. Could you please contact us to discuss how we can compensate you for your experience. We will definitely take the necessary actions to resolve this issue

6/10 Cukup Baik

Paul

Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff and location
Menginap 9 malam pada bulan Juli 2021
Tanggapan dari Management pada tanggal 3 Agu 2021
Thank you for your business. Hope you will come to visit again.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Breakfast was good. The staff especially Nichole was very attentive and provided excellent service.
Menginap 10 malam pada bulan Juli 2021
Tanggapan dari Management pada tanggal 20 Jul 2021
Thank you for your business. We are very happy you are enjoying your time with us. Safe travels.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved the energy and efficiency of the staff. Nichole was the work horse of the group. She did a excellent job in providing for our needs.
Menginap 6 malam pada bulan Juli 2021
Tanggapan dari Management pada tanggal 20 Jul 2021
Thank you for your business. We are very happy you enjoyed your stay. Safe travels

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Like everything about sunset inn hotel and would go back
Menginap 4 malam pada bulan November 2019
Tanggapan dari Management pada tanggal 5 Des 2019
Thank you for your review. We loved having you stay at the property. Hope to see you again in the near future

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This Property is not a hotel and should not be listed as such. It does not have any basic amenities (Restaurant, bar . etc) and it was vastly overpriced for what it offers. On two occasions, the housekeeping staff came to my room after 5:00 pm, asking me if I did not need "room service". At that time, with no bar or restaurant or pool to pass the time by, it made no sense. The location of the hotel also was not conducive with talking a lat evening walk while the room is cleaned.
Menginap 4 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff at the hotel served my breakfast at the time i requested and also called me a taxi cab at the time i requested. The staff was also helpful with my bags in loading them in the taxi.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari NY pada tanggal 5 Jun 2019
Thank you for your feedback! We are happy you enjoyed your stay with us and we were able to assist you with all of your needs. Safe travels! We look forward to seeing you again.

10/10 Sangat Bagus

Karen, Orlando Florida

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very professional and friendly,the supervisor she was the best,I have been staying there for 4 yes now two times per,,I wouldn't want to go nowhere else to stay,I feel like I'm at home,
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Management pada tanggal 14 Mei 2019
Thank you for your wonderful review. We hope to see you for many years to come.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location. Easy access to New Kingston. Need more amenities like a bar and iron in each room.
Menginap 5 malam pada bulan April 2019
Tanggapan dari NY pada tanggal 7 Mei 2019
Thank you for your feedback! We hope to see you again soon!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
It would be nice to have amenities, but the staff is very helpful . It would be nice to have restaurants close by or have a restaurant in the hotel.
Menginap 2 malam pada bulan April 2019
Tanggapan dari NY pada tanggal 27 Apr 2019
Thank you for your feedback we are working hard to hear all of customers and their suggestions. We are working on fixing them.

8/10 Bagus

luis fernando

Disukai: Kebersihan, staf & layanan
Sunset
bien solo parad dormir
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari management pada tanggal 10 Apr 2019
Thank you for your review. Hope to see you again soon. Have a good day