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"The staff were welcoming from the front gate to the reception to Andy the concierge. The hotel was very clean as was the room and facilities. The hot tub was always kept at 40 degrees and was an absolute delight to use. Special shout out to Andy who gave us a great tour of the hotel and provided us with fantastic information about the hotel and locale."

"The hotel was beautiful with a great view and located close to attractions. The staff was hospitable and polite. Diego, Miguel, and Natasha were very helpful and have made the trip one to remember. Do recommend a visit.👍"

"I just want to point out that the bathroom tiled floor needs grouting, it’s a germ collector. Otherwise everything good"

"The room overlooking the lake was beautiful and the spa was amazing! Just make sure you book the thermal journey with the hotel asap as it gets booked up very quickly and we nearly missed out. The thermal spa journey was by far the best experince. "

"Polite staff, beautiful room and building, excellent parking and location, good simple breakfast, room a little dusty on various objects but the overall location and room spec made up for everything else."

"The first thing you will notice is it looks a bit dated when you walk in, but don't let that put you off because the 2nd thing you will notice is how lovely and warm the place is, kudos to the owners as we know how much the heating costs nowadays. My room was lovely, cannot complain, probably could of done with a bit of decorating but still it was nice, sleep wise it was ok, the mattress sunk a bit in the middle but not enough to stop me sleeping well. Breakfast was lovely, I had a cooled breakfast on my first morning and just cereal on my second as I was climbing helvellyn. Would I stay here again? 100% yes!! "

"Hotel is welcoming of pets but dog friendly rooms are on the second floor or above and there's no lift so it's a trek during the night to take your dog downstairs to do it's business."

"Fantastic hotel. Room really spacious with very comfortable bed. "

"Really nice hotel and facilities."