Search Hotels in Safety Harbor Club, Captiva

"Love this place"

"Pool at Captiva was not heated so made for a cold swim. Couch in our room was very uncomfortable and tv connection was not great."

"Fabulous experience "

"Unfortunate because we had higher hopes for this stay. We walked in to check in close to 7 pm, needing to get checked in and ready for a dinner reservation with family from out of town. I walked in the lobby and NO ONE. Literally no one showed up, I yelled multiple times and no one showed up. I stood there for OVER 20 minutes until the lady came in. I let her know I had been waiting that long and was late for dinner with family. She snarkily responded “Well theres other guests in the hotel and I had to fix a TV.” I’ve never in my life stood in a lobby alone for over 20 minutes unattended. Very excessive. Also the phone rang multiple times unanswered…great customer service. Shame on La Quinta for not giving them proper support to run a nationally recognized hotel. So we get our room and the rooms are fine, for the most part. Our kid couldn’t take a bath because there’s no stopper for the bathtub. Then we tried to call the front desk, phones in the rooms are non-operational. So I searched the location on my Apple Maps and hit the call button…guess what you connect to? A phone sex company who greets you with “if you want to talk to hot girls, press ***” This is ridiculous. We noticed another guest left their car door open wide open at night so I went to the front desk to report it. The gentleman there was nice enough but you could tell they clearly don’t support the desk. Hot tub was also broken, was never told that. They never once apologized for anything. Zero accountability. "

"Only connection with staff was by phone which we had to initiate because we didn’t have a key."

"We loved the resort. Very clean. The housekeepers were wonderful. We loved being so close to the beach. The kids loved the warm pool and hot tub. I wish there would have been more kids food choices at the bar. We had such a wonderful time!!"

"Great place, "

"Parking was great, the noise from the busy road right in front of the property was annoying. Shower was not exactly clean."

"Amazing location. Love the staff. The rooms nice some work."