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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Travelers can maintain their fitness routine at the 24-hour gym, then savor a meal at Mahogany's Restaurant before unwinding with a swim in the indoor pool.

Choose dates to view prices

Crowne Plaza Knoxville Downtown University, in the heart of downtown, combines comfort with practical amenities. Guests can enjoy meals at Mahogany's Restaurant, work out in the 24/7 fitness center, or relax with a swim in the indoor pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.142.426
Rp2.533.418 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Crowne Plaza Knoxville Downtown University by IHG

  • Hotel near University of Tennessee
  • Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University by IHG provides dry cleaning/laundry services, a 24-hour gym and a 24-hour business centre. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
    • A porter/bellboy, concierge services and meeting rooms
    • A lift, a vegetable garden and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 195 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, baths or showers and hairdryers
    • 55-inch Smart TVs with satellite channels
    • Mini fridges, microwaves and free infant beds

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Rp2.735.754 total
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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Dining venue
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.5 for adults and from USD 8.00 for children
  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 7 Jun 2026 start from Rp2.142.426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Knoxville Downtown University by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University by IHG?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per night.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Crowne Plaza Knoxville Downtown University by IHG?

Checkout is at noon.

Where is Crowne Plaza Knoxville Downtown University by IHG located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, University of Tennessee and Knoxville Convention Center. Tennessee Vallley of Authority and Market Square are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. Parking was convenient.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Parking was easy to access. Staff was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shawn

Liked: Cleanliness, amenities
Excellent hotel, great location, easy parking , great value
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Our room was very clean, and the housekeeping did a nice job cleaning our room.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Good location staff was very pleasant
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great that it’s dog friendly, easy parking, very comfortable beds!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close yo Market Square Restaurants
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Traci

Liked: Cleanliness, staff & service
Clean hotel and great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Saro

Liked: Cleanliness, property conditions & facilities
Courteous staff, nice rooms.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and spotless, comfortable room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, nice parking and room is very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Yes Great place Staff Experience Will be back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Fanstaic hotel, great downtown location, close to all, right across the street from market square. Easy parking. The rooms are spacious ,clean and conformable The staff is amazing, the hotel has a restaurant and bar, the food is very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christee

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Nice room and shower
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
always love this hotel. Home away from home in Knoxville. Great staff, clean rooms wonderful bar and perfectly located.
Stayed 1 night in Nov 2025
Verified

8/10 Good

mike

The bed was very comfortable and the staff was very helpful. I would stay there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deena

Liked: Staff & service
Staff was very nice. Great food! Rooms could use some TLC. Noticed a stain on the bedsheet as we were preparing to leave.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Our favorite hotel in Knoxville! Wonderful staff, beautiful, clean rooms, and very quiet!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
The room was excellent. The staff was super helpful. The food was great and the drinks were great. The parking was also excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tammy

Liked: Amenities
Excellent room with a city view. Perfect location for exploring Gay Street, Market Square, and the old city. Loved everything about this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Lovely comfortable room
Stayed 2 nights in Jan 2026