Ulasan NH Boat Lagoon Phuket Resort

Cek ketersediaan

Ulasan untuk NH Boat Lagoon Phuket Resort

NH Boat Lagoon Phuket Resort

22/22 Moo 2, Thepkasattri Rd, Ko Kaeo, Phuket

7,2

Bagus

7,4/10

Kebersihan

7,0/10

Staf & layanan

7,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

2/10 Sangat Buruk

Nelson

4 Feb 2024

Disukai: Staf & layanan

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The room given to me was not listed on the site so it was a shock to check in get a different room but the worst part was how discussing the room was it was absolutely filthy and there’s construction going on all sides bugs,flies no door bumpers so you can literally here all the doors slamming shut. Never again will I stay there.

Menginap 12 malam pada bulan Januari 2024

Tanggapan dari Thip pada tanggal 9 Feb 2024

Dear Mr. Nelson,Thank you for taking the time to review us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Thipyarat PhetsringoenRoom Division Manager

2/10 Sangat Buruk

Derrick

15 Jan 2024

Menginap 6 malam pada bulan Januari 2024

Tanggapan dari Thip pada tanggal 17 Jan 2024

Dear Mr. Derrick,Thank you for your sharing your experience with us. However, we are really disappointed to learn that you stay with us didn't live up your expectations. Please feel free to sharing the details with us to improving our service delivery or any area should be improving. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Sincerely yours,Thipyarat PhetsringoenThe Management Team

10/10 Sangat Bagus

ALEN

4 Jan 2024

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Nh boat lagoon resort phuket

There was a bait and switch. We stayed away from the main resort. Meaning we had to get a buggy every time we wanted to use the facilities. But overall we had a calm stress free restful break. Also the food is bland but still edible so i am sure we could recommend this resort

Menginap 5 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 9 Jan 2024

Dear Mr. Alen,Thank you for choosing stay with us and sharing your great experience following your stay.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Boat Lagoon Phuket Resort in the near future for another memorable experience.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

6/10 Cukup Baik

Usman

31 Des 2023

Menginap 4 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 5 Jan 2024

Dear Mr. Usman,Season greeting from NH Boat Lagoon Phuket Resort!Thank you for choosing us and sharing your experience with us via Expedia.com. Please accept my apologies if our service or facilities did not meet your expectations. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Thipyarat PhetsringoenThe Management Team

10/10 Sangat Bagus

jesper

Bepergian bersama keluarga

24 Des 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Fantastisk hotel som gav os et fremragende ophold Kan anbefales. Gode faciliteter og et meget hjælpsom personale. Også morgen maden var god, vi manglede intet. Lystbåd miljøet med gode restauranter. Et meget sikkert sted og hvis man skal et smut til Phi phi sejler man fra havnen. Vi kommer gerne tilbage. Til management i har et dygtige medarbejdere.

Menginap 3 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 27 Des 2023

Dear Mr. Jesper,I am delighted that you had a memorable stay with us here at NH Boat Lagoon Phuket Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

4/10 Buruk

Janne

Bepergian bersama keluarga

18 Des 2023

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 5 Jan 2024

Dear Ms. Janne,Season Greeting from NH Boat Lagoon Phuket Resort!First of all, thank you for your sharing your experience with us. We have noted just only you're rating, and we felt really disappointed that we not meet your expectations. Please advise if there is any recommendation to improving to better service. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Sincerely yours,Thipyarat PhetsringoenThe Management Team

10/10 Sangat Bagus

James

12 Des 2023

Menginap 1 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 5 Jan 2024

Dear Mr. James,Season greeting from NH Boat Lagoon Phuket Resort!Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

6/10 Cukup Baik

Wuttichai

Bepergian dalam rombongan

5 Des 2023

Disukai: Kebersihan, staf & layanan

staffs are good service mind

Menginap 3 malam pada bulan November 2023

Tanggapan dari Thip pada tanggal 6 Des 2023

Dear Khun Wuttichai,Warm greeting from NH Boat Lagoon Phuket Resort!Thank you for your kindly sharing your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time. We hopefully to welcome you again in the near future.Always A Pleasure,Thipyarat PhetsringoenThe Management Team

2/10 Sangat Buruk

Jose Ramon

4 Des 2023

They gave us a room in another building, they told us that it was a better room. The cleanliness was conspicuous by its absence. The bathroom was about 30 years old. There was no furniture. There were not even tables on the sides of the bed. It had a good terrace and nice views but not a chair. to sit and even less a table, the truth is if this is a 5 star I would take 2 or 3 from it, we will never return I understand that they are having a wedding but that they get you out of the way because you come through an agency I see it as very bad.

Menginap 1 malam pada bulan Desember 2023

Tanggapan dari Thip pada tanggal 6 Des 2023

Dear Mr. Jose Ramon,Thank you for choosing stay with us and sharing your experience following your stay. Please accept my apologies that your guest room did not living up to your expectations and our cleanliness, room conditions, room decoration and facilities. I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with our concerned departments and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Thipyarat PhetsringoenThe Management Team

10/10 Sangat Bagus

Captain Graeme

1 Des 2023

Disukai: Kondisi & fasilitas properti

Great stay👍👍

This hotel has had a real makeover, and it shows. The staff seemed very happy in their work, and nothing appeared to be too much trouble. The wide screen TV accepts external hard drive. The shower has great pressure and bathroom stocked with good shampoo and shower gel. Buffet breakfast was excellent but sadly, no Bacon. Parking is easy and right by the door. If I have to find one fault, the mattress is very hard, but always the same in Thailand 😉

Menginap 2 malam pada bulan November 2023

Tanggapan dari Thip pada tanggal 27 Des 2023

Dear Captain Graeme,I am delighted that you had a memorable stay with us here at NH Boat Lagoon Phuket Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. However, we are really apology for mattress quality was not meet your expecation. Your comment had been shared to concerned departments to improving the area. Again, we are sadly to hear that you were not have a chance to enjoy with our bacon which is on requestedd at our Egg station. We will ensure that you will not miss it for next visit.We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

6/10 Cukup Baik

Sachin

Bepergian dalam rombongan

8 Nov 2023

Tidak Disukai: Staf & layanan

Scam NH Boat

Please do not book your stay here, such a scam they do. Even when we did not smoke inside the room , the detector had service issues. They put us a fine of 2000 baht for not smoking in the room.

Menginap 2 malam pada bulan November 2023

Tanggapan dari Thip pada tanggal 12 Nov 2023

Dear Mr. Sachin,Warm greeting from nH Boat Lagoon Phuket Resort!I sincerely apologize that your stay with us got off to a bad start and we didn't met your expectations in a number of areas. This is most definitely not exemplary of a stay at NH Boat Lagoon Phuket Resort. However, regarding to your review, kindly informed you that our Health & Safety team are really concerned with the smoke detectors as it's really impacting our guest safety to ensure all the areas are coverage our guests security. Starting from the check in procedure we are clearly mentioned that our hotel is non-smoking hotel and smoking fine will be applied in case of any in-room smoking found with evidence proved. Please ensure that hotel not intending to do as your mentioned, but we are concern with health and safety.Once again, we are really apology for any inconvenience may cause you and hopefully to have an opportunity to welcome you and your friend again in the future.Sincerely yours,Thipyarat PhetsringoenThe Management Team

10/10 Sangat Bagus

Alan

22 Okt 2023

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Thip pada tanggal 12 Nov 2023

Dear Mr. Alan,Warm greeting from nH Boat Lagoon Phuket Resort!Thank you for taking the time to review us in Expedia.com following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Boat Lagoon Phuket Resort in the near future for another memorable experience.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

6/10 Cukup Baik

Giselle

Bepergian bersama keluarga dan anak

22 Okt 2023

Disukai: Kebersihan, staf & layanan

It’s reasonably priced, rooms are fine, nothing special but comfortable. Breakfast doesn’t have much variety or good quality but the omelettes were great. Staff were friendly & helpful.

Menginap 1 malam pada bulan September 2023

Tanggapan dari Thip pada tanggal 23 Okt 2023

Dear Giselle,Thank you for taking the time to share your recent experience through Expedia.com.We appreciate your feedback and are delighted to learn that you enjoyed your stay with our reasonably priced and comfortable of the room. However, we are really apology to hear that our Breakfast does not meet your expectation. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Thipyarat PhetsringoenThe Managemen Team

10/10 Sangat Bagus

Mohammed

23 Jul 2023

Menginap 13 malam pada bulan Juli 2023

Tanggapan dari Thip pada tanggal 1 Agu 2023

Dear Mr. Mohammed,Thank you very much for your recent stayed with us and sharing your pleasant stay in Expedia.com about your experience with us. We are delighted to learn that you had a memorable stay with us and enjoy with value of money, our facility and location. Your review had been shared with our team member and management team to encourage them. Thank you again for your time to review us. We look forward to welcoming you back to NH Boat Lagoon Phuket Resort in the near future. It's Always a Pleasure, Thipyarat Phetsringoen The Management Team

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga

6 Jan 2023

Tidak Disukai: Staf & layanan, kenyamanan kamar

Service was poor in general - no one to help with luggage when we arrived and general very very slow and dont understand english well

Menginap 2 malam pada bulan Januari 2023

Tanggapan dari Ton pada tanggal 6 Jan 2023

Dear Value GuestPlease accept our sincere apology for the disappointing experience you had during your recent stay with us. It is always disheartening to receive negative reviews, but I appreciate you taking the time to send us your feedback as we can only improve and fix issues if we are made aware of them.Please be assured that your feedback has been heard and the actions will be taken to rectify the problem you mentionWe hope you will give us another chance to serving and look forward to welcoming you back.Yours Faithfully

10/10 Sangat Bagus

ang

2 Jan 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

it a nice place to stay in

Tanggapan dari Ton pada tanggal 6 Jan 2023

Dear Value GuestGreetings from NH Boat Lagoon PhuketWe would like to thank you very much for stayed with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort.We are looking forward to welcome you again in the near future.Kind Regards,

8/10 Bagus

Daniel, DORAL

27 Jul 2022

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Menginap 3 malam pada bulan Juli 2022

2/10 Sangat Buruk

David

26 Jul 2022

Menginap 1 malam pada bulan Juli 2022

Tanggapan dari Boat Lagoon Resort Team pada tanggal 19 Sep 2022

Dear Mr. David,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.We appreciate you spending the time to share your negative experience with us. This kind of feedback helps us grow and makes Boat Lagoon Resort’s team better.Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

16 Jan 2021

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

This was our second time staying here in the last 12 months. The first time we were here for 3 weeks. The rooms are large and clean. The bed is very comfortable. The staff is very friendly and do their best to meet your needs. The absolutely best part of this resort is the pool. It’s large and the grounds around it are lovely. I especially loved my little patio. It is so nice to walk out onto the patio and there’s the pool and the gardens. Great to sit and have coffee in the morning. Peaceful. I definitely recommend getting the upgrade.

Menginap 2 malam pada bulan Januari 2021

10/10 Sangat Bagus

Pui

16 Nov 2020

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 2 malam pada bulan November 2020

Tanggapan dari tarapong pada tanggal 18 Nov 2020

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

4/10 Buruk

Benjakan

Bepergian bersama keluarga

25 Mar 2020

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

สระว่ายน้ำปิดปรับปรุง4เดือน แต่ไม่มีการแจ้งใดๆ สนามเด็กเล่นก็มีแต่ฝุ่น เด็กๆเล่นอะไรไม่ได้เลย ห้องอาหารสั่งอาหารกว่าจะได้ 40นาที สั่งแค่ผัดซีอิ้วกับกะเพรา อาหารเช้าก็แย่ มีน้อยมาก แก้วจานชามไม่สะอาดเลย เป็นคราบ ห้องพักเก่า พนักงานพูดจาเฉยเมย ไม่ค่อยประทับใจ ห้องเก่า

Menginap 1 malam pada bulan Maret 2020

Tanggapan dari Ton pada tanggal 31 Mar 2020

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to pinpoint our weakness. We will work harder improve our services even better in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

8/10 Bagus

Wai Kuen

15 Feb 2020

Disukai: Staf & layanan

Acceptable

Location is good as this is located between airport and patong. The room is big, but it is very common as expected in Phuket. In fact, the facilities are rather old, and staff can't speak very fluent English.

Menginap 1 malam pada bulan Februari 2020

Tanggapan dari Ton pada tanggal 17 Feb 2020

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. Also your comment helping us a lot to improve our services even better in the future. We are planning for more English training to our staffs for better communication in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

4/10 Buruk

Timothy H

7 Feb 2020

Tidak Disukai: Kenyamanan kamar

Be careful

The room was above a kitchen that started cooking at 6.00 am. The smell of burnt cooking was terrible. Otherwise the room was OK. You do a lot of walking to get anywhere in the resort.

Menginap 8 malam pada bulan Januari 2020

Tanggapan dari Ton pada tanggal 10 Feb 2020

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. And please accept our apologies for any inconvenience during your stayed. We will work harder to fix the issue you experienced. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

eddie, hong kong

Bepergian bersama teman

22 Jan 2020

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

good staff with welcome smile, big swimminv pool , not crowded of people, easy access to pool from room (grand deleux / house wing)

Menginap 3 malam pada bulan Januari 2020

Tanggapan dari Ton pada tanggal 25 Jan 2020

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort and our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Sebastienne

10 Des 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Excellent rapport qualité prix 😊

Nous devions y passer une nuit, finalement nous y sommes restés 8 nuits et nous y avons passés un excellent séjour, l’hôtel est propre, le personnel est au top d’une gentillesse irréprochable. Le buffet du petit déjeuner est abondant, il y en a pour tout les goûts. Les chambres sont spacieuses et confortables. Il est bien situé si l’on veut y rester au calme.

Menginap 3 malam pada bulan Desember 2019

Tanggapan dari Ton pada tanggal 22 Des 2019

Dear Sebastienne Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Sebastienne

8 Des 2019

Menginap 1 malam pada bulan November 2019

8/10 Bagus

Brian

Bepergian bersama keluarga

5 Des 2019

Disukai: Staf & layanan

Menginap 1 malam pada bulan Desember 2019

Tanggapan dari Ton pada tanggal 6 Des 2019

Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

14 Nov 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

.The room was big and clean The staff was helpful.

Menginap 1 malam pada bulan Oktober 2019

Tanggapan dari Ton pada tanggal 26 Nov 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

8/10 Bagus

Traveler terverifikasi

Traveler bisnis

7 Nov 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Menginap 1 malam pada bulan November 2019

Tanggapan dari Ton pada tanggal 26 Nov 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak

14 Okt 2019

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

ห้องกว้าง และบรรยากาศโดยรอบดี พนักงานต้อนรับดี เป็นมิตร

Menginap 2 malam pada bulan Oktober 2019

Tanggapan dari Ton pada tanggal 1 Nov 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket. We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

4/10 Buruk

Desmond

3 Okt 2019

Disukai: Kondisi & fasilitas properti

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Dangerous Environment

There was mosquitoes flying around day & nite and found death cockroach call reception they couldn’t do anything in upgrade where they still put us in the same type room on a lower floor we declined as it show no purpose as I believe that the mosquitoes come from below the dustbins area

Menginap 3 malam pada bulan September 2019

Tanggapan dari Ton pada tanggal 14 Okt 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. Please accept our apologies for any inconvenience caused in this matter. We will work harder to fix the issue you experience. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Colin

22 Sep 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great stay in one bedroom apartment

Room was spacious and well decorated. Great to look out over Marina and plenty of good quality restaurants and coffee shops within 100 metres. Good breakfast at Capt. Table was included.

Menginap 2 malam pada bulan September 2019

Tanggapan dari Ton pada tanggal 14 Okt 2019

8/10 Bagus

Laurel

12 Sep 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Very friendly staff. Some language barrier as we don’t speak Thai

Menginap 3 malam pada bulan September 2019

Tanggapan dari Ton pada tanggal 14 Okt 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Laurel

5 Sep 2019

Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga

24 Agu 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

初日のシャワーは排水が詰まってしまってトイレの方まで溢れそうでしたが、２日目からは排水口をどかした所溢れずに流れました！ 428号室は階段ですが、ルーフバルコニーで目の前はクルーザー、ヨットが停泊していて優雅な景観です。部屋の内装もとてもお洒落で家族皆が喜んでました。

Menginap 4 malam pada bulan Agustus 2019

Tanggapan dari Ton pada tanggal 14 Okt 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket. We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

4/10 Buruk

Joe

Traveler bisnis

19 Jul 2019

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Very unfriendly staff compared to any places I have been in Phuket/Bangkok/Thailand. English is not so good relatively, reception not so polite and cold. The hotel is full of group tourist. Breakfast is absolutely disguisting and foul. Room is far from the reception, gym and breakfast. It was a very rainy day and not very easily accessible. Good at least reasonable price room service thai food on its average.

Menginap 1 malam pada bulan Juli 2019

Tanggapan dari Ton pada tanggal 23 Jul 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We will working harder to fix the issue you experience. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman

28 Jun 2019

Tidak Disukai: Staf & layanan

No hand soap, rooms far away from lobby/pool. Restaurants below and their kitchen smell feeds into the room.

Menginap 2 malam pada bulan Juni 2019

Tanggapan dari Ton pada tanggal 30 Jun 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga

25 Jun 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

บรรยากาศดีมาก พนักงานน่ารัก บริกานอบอุ่นและเป็นกันเอง

Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis

27 Mei 2019

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Tidak Disukai: Staf & layanan

I just don't like your staff having a copy of my credit card details. You have no control of their lives. I know many who filed credit card details on their own.

Menginap 2 malam pada bulan Mei 2019

Tanggapan dari Ton pada tanggal 16 Jun 2019

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort.We will bring it to our management team. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Management Team

10/10 Sangat Bagus

Traveler terverifikasi

28 Mar 2019

Disukai: Kebersihan, staf & layanan

No stand in room for suit case. All good otherwise.

Menginap 4 malam pada bulan Maret 2019

Tanggapan dari Ton pada tanggal 1 Apr 2019

Dear Value Guest Greeting from Boat Lagoon Resort. We would like to thank you very much for your selected to stay with us and thank for taking time to review our resort. We are looking forward to welcome you back in the near future. Kind Regards, Management Team.

8/10 Bagus

Traveler terverifikasi

9 Mar 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Room are clean. Staff was nice. Locatin is not far from town. We will be back.

Menginap 2 malam pada bulan Februari 2019

Tanggapan dari Ton pada tanggal 11 Mar 2019

Dear Value Guest Greeting from Boat Lagoon Resort. We would like to thank you very much for your selected to stay with us with good comment. We are looking forward to welcome you back in the near future. Kind Regards, Management Team.

10/10 Sangat Bagus

Traveler terverifikasi

22 Feb 2019

Menginap 1 malam pada bulan Februari 2019

Tanggapan dari Ton pada tanggal 1 Apr 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga

19 Feb 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Tout etait parfait , il y a une bonne literie et la piscine est fantastique .

Menginap 1 malam pada bulan Februari 2019

Tanggapan dari Ton pada tanggal 29 Apr 2019

Dear Value Guests Greeting from Boat Lagoon Resort Phuket, Thailand. We would like to express our sincere thanks for selected to stay with us with good comment. It's always heartwarming to hear that. We are looking forward to welcoming you again in the near future. Kind Regards, Resort Management Team

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis

13 Feb 2019

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

The view was amazing and the staff were great! Breakfast was good, location was peaceful. Good for a "non-party" stay.

Menginap 2 malam pada bulan Februari 2019

Tanggapan dari Ton pada tanggal 15 Feb 2019

8/10 Bagus

Traveler terverifikasi

9 Jan 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

The hotel on the whole was great. Friendly reception staff and we had a nice room right by the large and inviting pool, which is set in a lovely tropical garden with palm trees etc. We can’t recommend the restaurant though. It’s overpriced, the food is average and the wait staff is rude and speaks close to no English. We found several hairs in our food and during our New Years dinner the lights were shut off on us. The staff explained in broken English that they were on a timer that they couldn’t override. We spoke with reception staff and communicated clearly that we would finish our meal in our room without paying if the lights weren’t turned back on. Only a few minutes later when we were packing up to go did they realise we were serious and suddenly there were three staff operating the switch box to turn the lights back on. For a good meal for half the price of the hotel restaurant, try the little local restaurant back up towards the main road.

Menginap 2 malam pada bulan Desember 2018

Tanggapan dari Ton pada tanggal 31 Jan 2019

Dear Value Guest Greeting from Boat Lagoon Resort Phuket, Thailand On behalf of the resort please accept our sincere apologies for unacceptable service provide to you in our resort. We will have to investigate with the Staff who was on duty in that night as to find out that, why this case was happened. Thank you for bring this matter to our attention as it is the way that we can pinpoint a problem in order to avoid from this situation. Again, we sincerely apologize for any inconvenience caused in this matter. Kind Regards, Resort Management Team.

8/10 Bagus

Elana

3 Jan 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 3 malam pada bulan Desember 2018

Tanggapan dari Worraluk Kaewngam pada tanggal 31 Jan 2019

Thank You For Choosing Us.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis

14 Des 2018

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti

Small rooms and dated. The staff was very nice, however. I will probably not stay again, even though it was very close to my customers in Marina. There are some good restaurants in walking distance.

Menginap 3 malam pada bulan Desember 2018

Tanggapan dari Gift pada tanggal 31 Jan 2019

Greeting from Boat Lagoon Resort Phuket, Thailand On behalf of the resort please accept our sincere apologies for unacceptable service provide to you in our resort. we sincerely apologize for any inconvenience caused in this matter.

8/10 Bagus

Graeme

25 Okt 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good, for a couple of nights!

Thank you, for the upgrade☺️☺️ It’s a very nice hotel, but always seems to be full of Chinese, who constantly use their ‘outdoor voice!🤣🤣 Rooms are spacious and super clean, but don’t seem to have facilities for hot drinks? Very unusual!

Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

hugo

15 Okt 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

此酒店非常幽靜，雖然設備舊了一點，但整體是舒適的，有機會再租住！

Menginap 2 malam pada bulan Oktober 2018

Tanggapan dari Tony pada tanggal 15 Okt 2018

Dear Value Guest, Greeting from Boat Lagoon Resort Phuket Thailand Thank you very much for stay with us with good comment and we are pleased to inform you to the hotel have to renovating some part of building & facilities such as fitness room,we believe that in the next time you will see our nice room Hope to service you again in the near future Kind Regards, Resort Management Team

8/10 Bagus

Philippe

14 Okt 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Oktober 2018

Tanggapan dari Tony pada tanggal 15 Okt 2018

Dear Value Guest, Thank you for stay with us Kind Regards, Tony