"The rooms are newly remodeled, but very dirty. Our room was covered in an inch of dust, there was a dirty towel hanging in the shower and a half drank gatorade in the fridge.
Either we got a bad room or the reviews on hotels.com are very wrong about this hotel.
It was a good price and they have a good thing going on if only they would keep it cleaned."
"Everyone was friendly and helpful! Very clean! Would stay here again. Was here for a baseball tournament and it was very close to Championship Park!!"
Holiday Inn Express & Suites Westfield Indianapolis by IHG
10/10 Excellent
"Certainly one of the better properties of the Holiday Inn Express chain. The only issue was that they could not modify the printed receipt to add a company name (it’s a policy I have to follow) since with the print-out the account was changed to status “checked out”."
"Couldnt even get to the room. Had contacted property about having 3 dogs - 1 being a service dog. When we arrived, we were told "sorry we only accept 2 - new management". I offered to purchase a second room - to no avail. Went next door and will NEVER deal with this hotel again. Being less than helpful and when asked if there was anything we could do, the attendant, Salem, simply said Nope!"