Union City hotel guide. Sonesta Hotel hotel in Union City, Oakland

"Everything was fine as expected, but I would hope to get my hundred dollar deposit back quick quicker. 😊"

"excellent"

"It ls a nice place for quick stay and have amazing breakfast choice!"

"I stayed here last night and overall the room was clean and tidy. The property itself seemed well maintained, and I appreciated the cleanliness. However, my experience at checkout was disappointing. When I showered around 8:45 a.m., the water was cold, and I was barely able to shower. I mentioned this to the front desk at checkout, and instead of apologizing or looking into it, the staff member told me he had showered at 6 a.m. without any issue. That response felt dismissive, as our experiences were clearly different. There was no apology or effort to address the concern — I was simply told “okay, you’re done,” and that was it. While the room itself was fine, customer service matters. A simple acknowledgment or apology would have made a big difference."

"Everything was wonderful and the staff was great"

"Good enough place for the price. Old property. "

"The receptionist treated me like if I was a homeless begging but I looked passed it. Over all the hotel and the restaurant staff were pleasant."

"The photos on Expedia are misleading. This property is poorly maintained -- Smells, rooms aren't cleaned, hallways are dirty, and suspect there are drugs on the premises I strongly recommend staying elsewhere."

"Everything was good"