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Ulasan untuk Somerset Kuala Lumpur

4 out of 5
Somerset Kuala Lumpur
No 187 Jalan Ampang, Kuala Lumpur

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 394 dari 713 ulasan" "
Penilaian 8 - Bagus. 250 dari 713 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 713 ulasan" "
Penilaian 4 - Buruk. 13 dari 713 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 713 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Still in the city but not CBD
We stayed there for 2 nights. Many restaurants nearby even grocery so we can cook simple foods. Location is near to Intermark Mall and Suria Petronas. Silent and not too crowded.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Shalesh pada tanggal 17 Sep 2023
Dear Valued Guest,Thank you for your feedback. We are glad that we have met your expectations. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Arif, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel ideal utk check up ke HSC
Sangat senang terutama disebelah HSC clinic

10/10 Sangat Bagus

baiqiao

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shalesh pada tanggal 10 Apr 2024
Dear baiqiao,Thank you for your rating.We will definitely look forward to welcoming you back for another seamless experience soon!Warmest Regards,Shalesh Executive, Guest ServiceSomerset Kuala Lumpur

10/10 Sangat Bagus

Sutha

Disukai: Kebersihan, kondisi & fasilitas properti
Good for solo travelers, couples or family. Highly recommended.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shalesh pada tanggal 6 Mar 2024
Dear Sutha,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Wayne

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Within walking distance to major attractions and the public transit. Breakfast was pretty good.
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Shalesh pada tanggal 21 Feb 2024
Dear Valued Guest, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Mortaza

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent property with excellent housekeeping service. Highly recommend it!
Tanggapan dari Shalesh pada tanggal 20 Feb 2024
Dear Mortaza,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

TERAPONG

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Atira Lyani ROSLI | Manager, Guest Service pada tanggal 24 Jan 2024
Dear TERAPONG, Thank you for your rating. We look forward to welcome you again for another seamless experience.Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

6/10 Cukup Baik

DONG UK

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Atira Lyani ROSLI | Manager, Guest Service pada tanggal 24 Jan 2024
Dear DONG UK,Thank you for your rating. We look forward to welcome you again for a better experience. Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very good pool view
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani ROSLI | Manager, Guest Service pada tanggal 24 Jan 2024
Dear Daniel,Thank you for your positive comments.We will definitely look forward to welcoming you back to enjoy our awesome swimming pool and another seamless experience soon!Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great stay
Good location. WiFi works well. Pool and gym are great. Lounge was under renovation
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani pada tanggal 1 Jan 2024
Dear Valued Guest, Thank you for your feedback and we look forward to welcome you again.Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Would have given 5 stars if not for the cleanliness. There was a few ants crawling at the bed headboard area. Carpet cleanliness need to be better. The counter staff are friendly. Overall is fine except the ant’s incident. Attached photo of the ant crawling.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Shalesh pada tanggal 30 Des 2023
Dear Valued Guest,Thank you for your feedback. My team and I regret to learn about the ants that you encountered during your stay with us. Please note that your concerns have been passed on to our team in the respective departments for improvement. We take the delivery of exceptional guest experience very seriously and will continue to improve in this. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Malama, Royersford

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Blown away by incredible fully furnished apartment- in excellent condition Full functioning kitchen, dining and living area and full walk-in closet - what a price. True value much higher especially that there is the truly caring staff who communicated perfectly Thanks so much! I will be back with my wife and we may stay for 2 weeks or longer
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani ROSLI | Guest Service Manager pada tanggal 25 Des 2023
Dear Malama,Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements.We will definitely look forward to welcoming you back for another seamless experience soon!

8/10 Bagus

Sharul

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Bedsheet doesn’t change
They didn’t change the bedsheet. Only tidy up the bed.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shalesh pada tanggal 22 Des 2023
Dear Sharul,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani pada tanggal 17 Des 2023
Dear Valued Guest,Thank you for your rating. We look forward to welcome you again.Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

8/10 Bagus

Binte Sudin

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was very helpful and immediately offer to bring our shopping bags to our room as he saw us carrying lots of thing and was caught in the rain. Thank you.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani pada tanggal 17 Des 2023
Dear Binte Sudin,Thank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

8/10 Bagus

Hoe Yuen

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Atira Lyani pada tanggal 17 Des 2023
Dear Hoe Yuen, Thank you for your rating. We look forward to welcome you again.Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

8/10 Bagus

SEKIGUCHI

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Atira Lyani pada tanggal 17 Des 2023
Dear SEKIGUCHI, Thank you for your rating. We look forward to welcome you again.Warmest Regards, Atira Lyani ROSLI Manager, Guest Service

10/10 Sangat Bagus

Masao

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Shalesh pada tanggal 21 Nov 2023
Dear Masao,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

KEE FONG

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Shalesh pada tanggal 21 Nov 2023
Dear KEE FONG,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Lai I

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Shalesh pada tanggal 21 Nov 2023
Dear Lai,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Walaa

Disukai: Kebersihan, kenyamanan kamar
Suitable
Good calm and peaceful if you are in work trips
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Shalesh pada tanggal 10 Nov 2023
Dear Valued Guest,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

6/10 Cukup Baik

Suwai

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The housekeeping lady was rude when I requested a towel from her as she said call 0 for housekeeping , when I called the housekeeping previous night for the towel , it never came. Other than that everything else is good.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Shalesh pada tanggal 3 Nov 2023
Dear Suwai,Thank you for your feedback. We are sorry to hear about your experience at Somerset Kuala Lumpur.We value your feedback as it helps us make improvements to enhance our guests’ overall stay experience at the property. We will share your feedback with the Residence Manager to take specific actions for improvements.Looking forward to welcoming you again, giving us another opportunity to serve you better.Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, kondisi & fasilitas properti
A truly exceptional hotel.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Shalesh pada tanggal 29 Okt 2023
Dear Daniel,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Wei Peng

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Great Experience & Delight
Didn't expect to get such a great night stay at a studio. It was very clean, very spacious and all things came in handy! Only setback was that breakfast was packed food and some of them were not really nice (presentation was nice though). I would like to suggest to change vendor for nasi lemak and doughnut. Even typical local packing but with good taste would be appreciated.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Shalesh pada tanggal 29 Okt 2023
Dear Wei Peng,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Ismail Bin

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
Room needs urgent upgrade/renovation. It's different from the first time I stayed there. Staffs are excellent though.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Shalesh pada tanggal 1 Okt 2023
Dear Ismail,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Abdul Rahman

Menginap 4 malam pada bulan September 2023
Tanggapan dari Shalesh pada tanggal 28 Sep 2023
Dear Abdul RahmanThank you for your feedback. We are glad that we have met your expectations. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Donald

Menginap 4 malam pada bulan September 2023
Tanggapan dari Shalesh pada tanggal 17 Sep 2023
Dear Donald,Thank you for your rating.We will definitely look forward to welcoming you back for another seamless experience soon!Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Irina

Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Shalesh pada tanggal 17 Sep 2023
Dear Irina,Thank you for your rating.We will definitely look forward to welcoming you back for another seamless experience soon!Warmest Regards, Shalesh Executive, Guest Service

4/10 Buruk

Kevin

Bepergian dalam rombongan
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Ants everywhere, wall, desk, floors, restrooms. They do not fulfill toothbrush etc and you need to call for it. Strongly not recommend
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Shalesh pada tanggal 17 Sep 2023
Dear Kevin,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Vereen

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Shalesh pada tanggal 3 Agu 2023
Dear Vereen,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Wolfgang

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Super tolles Appartement mit Klasse Blick auf die Stadt. Sehr geräumig. Schöner Rooftop Pool. Sehr freundliches Personal. Rundum zufrieden. Frühstück ist verbesserungsfähig.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Shalesh pada tanggal 2 Jul 2023
Dear Wolfgang, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

4/10 Buruk

Asim

Disukai: Kebersihan, kondisi & fasilitas properti
Unacceptable to call breakfast buffet and deceives customers - its a small airline tupe meal box with cold hard food in it - only get cuoce of western or malay - absolutely no choice in what you qctually eat as it all packed by them Unacceptable to trick customers with motion sesors to cut off air-condition- was not working and the engjneer said thye wait for cistomers to complain the they reset eh air-condition to swich off motoon sensor only if yhe customer complains its too hot!! Unacceptable to call it an apart hotel ! , the room was very small - onlybone room with ensuite tiny tiny bathroom and a tiny kitchenette inside the bedroom - this is just a small single hotel room and not an apart hotel Will not recommend
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Shalesh pada tanggal 2 Jul 2023
Dear Asim,Thank you for your feedback. We valued your feedback for our immediate improvement. We are sorry for the inconvenience that we may have caused you. We hope to be able to welcome you again soon. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Tina

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everyone is very helpful and friendly, especially Azri.
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Atira Lyani ROSLI pada tanggal 30 Mei 2023
Dear Tina,Thank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
great location and several eateries around; grocery shopping nearby; the personnell at the hotel were friendly professional helpful at all times.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Atira Lyani ROSLI | Manager, Guest Service pada tanggal 18 Mei 2023
Dear Karen, Thank you for your review. We are delighted to learn that you have enjoyed your stay with us and we look forward to welcome you again!

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Shalesh pada tanggal 23 Mar 2023
Dear Paul,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

6/10 Cukup Baik

Supanee

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
คงไม่มาพักอีก
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Atira Lyani ROSLI | Manager, Guest Service pada tanggal 21 Feb 2023
Dear Supanee , Please accept my apologies for the shortcoming on your less than satisfactory stay.It is most unfortunate that we fell short on this occasion and I truly regret the negative impression reflected. It is our endeavor to regain your confidence in Somerset Kuala Lumpur as we strive to serve you better in the future.

10/10 Sangat Bagus

Noel

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Great Option to stay
Recommended hotel. Very nice and spacious. There’s Starbucks machine on the lobby 😊
Menginap 2 malam pada bulan November 2022
Tanggapan dari Shalesh pada tanggal 1 Des 2022
Dear Noel,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Eddie

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Nice property and friendly staff
Menginap 3 malam pada bulan November 2022
Tanggapan dari Shalesh pada tanggal 1 Des 2022
Dear Eddie, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

10/10 Sangat Bagus

Abdulmuhem

Disukai: Kebersihan, kenyamanan kamar
Good and well maintained
I used to go to Somerset since 5 years, its always a pleasant place with easy access and very nice helpful staff
Menginap 4 malam pada bulan November 2022
Tanggapan dari Shalesh pada tanggal 1 Des 2022
Dear Abdulmuhem,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh Executive, Guest Service

8/10 Bagus

Stacey

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A nice place for the price - we would definitely stay again. Staff was very considerate and room was clean. View was great! Only thing missing was in house dining/bar.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Shalesh pada tanggal 27 Okt 2022
Dear Stacey,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh Supervisor, Guest Service

10/10 Sangat Bagus

LaMonica

Disukai: Kebersihan, kenyamanan kamar
Wonderful experience
Excellent hotel. Very clean, friendly staff, awesome location. Everything you need is within walking distance.
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Shalesh pada tanggal 4 Agu 2022
Dear LaMonica, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

10/10 Sangat Bagus

Thomas

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excellent
An excellent serviced residence. The quality of the facilities was very good and the views were outstanding. Staff were very friendly and the housekeeping was good. Overall I am very pleased with my stay.
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Shalesh pada tanggal 22 Jul 2022
Dear Thomas, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Front desk staff was professional and friendly; apartment was good fit for us; timely housekeeping; grocery, restaurants (including Celebrity Chef Wan's place} next door in the Linc and another grocery 3 blocks away in Landmark along with excellent restaurants. Pool, exercise room, resident lounge on top of building were very clean.
Menginap 25 malam pada bulan Mei 2022
Tanggapan dari Shalesh pada tanggal 14 Jul 2022
Dear Stephen, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

10/10 Sangat Bagus

NUR FUADIAH

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Atira pada tanggal 22 Feb 2022
Dear NUR FUADIAH, Thank you for your rating. We look forward to welcome you again. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

10/10 Sangat Bagus

NAM ANN

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Atira pada tanggal 22 Feb 2022
Dear NAM ANN, Thank you for your rating. We hope to see you again. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

8/10 Bagus

Seng Tatt

Bepergian bersama teman
Quite spacious and located in town center
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Atira Lyani ROSLI | Assistant Manager pada tanggal 12 Jan 2022
Dear Seng Tatt, Thank you for your feedback. We are delighted to learn that we have met your expectation. Look forward to welcome you again.

10/10 Sangat Bagus

Puan Ina

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2021
Tanggapan dari Shalesh pada tanggal 20 Sep 2021
Dear Puan Ina, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

10/10 Sangat Bagus

Rozitha

Disukai: Kebersihan, kenyamanan kamar
Awesome 10***
An amazing place. Had the premier studio. Very clean, great breakfast and wonderful and helpful staff. Will definitely return. Keep it up! Thank you
Menginap 4 malam pada bulan Mei 2021
Tanggapan dari Atira Lyani ROSLI | Assistant Manager, Guest Servi pada tanggal 28 Mei 2021
Dear Rozitha, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment and service. We look forward to welcoming you back for another seamless experience soon

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Lift issue
Lift for guests so damn slow! Have to wait 20 mins from Level 12 to Lobby. Parking is not free
Menginap 1 malam pada bulan April 2021
Tanggapan dari Atira Lyani ROSLI | Assistant Manager, Guest Servi pada tanggal 28 Mei 2021
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to share your most valuable feedback. We are very sorry to read about your experience on your last trip. We have shared your disappointment with our team and again reinforced the importance of our standard of service. It is only through guests such as yourself who take the time to share such reviews that we are able to continually monitor and enhance our level of guest experience. We do hope to have an opportunity to personally welcome you back to our hotel in the very near future

10/10 Sangat Bagus

Azlin

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Atira Lyani ROSLI | Assistant Manager, Guest Servi pada tanggal 29 Mei 2021
Dear Azlin, Thank you for your rating. We hope to see you again.