"As VIP member of hotels.com i was notified that we are entitled to NTD 1,400 credit for tour, but this was not informed until i checked out from the hotel and they forced me to take the tour in the afternoon where it’s not suitable with our schedule. Also in the beginning the reception didn’t aware of the voucher, seems like miscommunication between hotels.com and the property. Overall breakfast and dinner was OK, lot’s of varieties and booking + seating period of time very good managed. Kids...

"This is the best B&B I have ever stayed at! The room is spacious and super clean.The hosts were so warm and welcoming. Chad offered some awesome recommendations for renting bicycles and getting around the lake to see the sights. Linda cooked an amazing breakfast for us each morning. I highly recommend Sun Moon Lake 5Boat B&B to those visiting日月潭! Best accomodations I've experienced so far in Taiwan. "

"The front desk staff are helpful to provide information for us to take a boat, dinner, even help our GPS to set up. Thank you!"

"Owner of the hotel was very service oriented and chatty. He provided lots of information and always check on us and see if our stay is ok. Definitely had a great experience staying in this hotel and service is definitely top-notched. Our room with the lake view was excellent too."

"Not only the room is clean, it’s creatively designed and decorated. There’s also a garden with koi fish pond and Totoro-themed decorations throughout. In addition, it’s walking distance to the bus station and 7-11, a true gem in the world of hostels."

"After spending some days in Hong Kong and Taipei, it felt wonderful to stay at Butchards Villa, so quiet and beautiful. It is really an oasis. We were welcomed by Melissa the receptionist, she was so sweet, we were offered fruit, waffles and coffee free of charge. Our room was very big, nice bath, overlooking the front off the hotel. Strongly recommend this room! We had dinner at the hotel, food was also good.Since we had some trouble with a wrong booking after our visit in the Sun Moon Lake...

"非常好"

"地點非常好"

"This place is amazing! Love the staff. Love the facilities. "

"Clean spacious room with a fantastic view of Sun moon lake."

"房間寬大乾淨舒適，view超棒"

"連假前週才訂,想住離水社街上方便及有早餐且有窗戶的,2人住4人房街景,很舒適,床很大,比想像新及安靜,有電梯,跟一樓餐廳分開出入,離碼頭.停車場.公車轉運站走路不到10分鐘,很方便,雖沒在湖邊,但此次主要遊湖邊景點,就不一定要住湖景房,老闆親切,送無期限2張環湖票及租車折價券,隔壁就有租車店,有腳踏車及機車. 唯一房間插頭較少,只找到一個可用的."

"非常好的民宿下次還會再來，老闆很熱情會告訴你附近的景點"

"I enjoyed my stay here. The hotel is clean and comfortable, with a nice breakfast to start the day. Its location near the beautiful lake makes it peaceful and relaxing. A great place to unwind and enjoy the scenery. The only small drawback is that my room didn’t have a lake view, but overall, it was a very nice and relaxing stay."