Is Kumamoto Hotel Castle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kumamoto Hotel Castle?

As of 16 Sep 2025, prices found for a 1-night stay for 2 adults at Kumamoto Hotel Castle on 28 Sep 2025 start from Rp1.049.744, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kumamoto Hotel Castle?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Kumamoto Hotel Castle?

Check-in start time: 3:00 PM; check-in end time: midnight.

Where is Kumamoto Hotel Castle located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sakura-no-baba Josaien and Contemporary Art Museum Kumamoto are also within 5 minutes. Suidocho Tram Stop is 6 minutes by foot and Fujisakigumae station is 8 minutes.

Kumamoto Hotel Castle Reviews, Deals & Photos 2025

About the area

Chuo Ward, a neighbourhood in Kumamoto with good shopping, is home to Kumamoto Hotel Castle. Takaseurakawamizugiwa Ryokuchi Park and Kitaoka Nature Park reflect the area's natural beauty and area attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Visit our Kumamoto travel guide

10/10 Excellent

Joel

20 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jui-Yi

30 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!

Stayed 3 nights in May 2025

8/10 Good

Penelope

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with castle views

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.

Stayed 2 nights in May 2025

10/10 Excellent

Rolf

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice Hotel and friendly staff

Stayed 4 nights in Nov 2024

10/10 Excellent

Ako

13 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.

Stayed 1 night in Apr 2025

10/10 Excellent

Darian

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.

Stayed 2 nights in Sep 2024

10/10 Excellent

Wong Ching

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.

Stayed 1 night in Mar 2025

4/10 Poor

Barbara

30 Apr 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.

Stayed 2 nights in Apr 2025

8/10 Good

Eric

16 Mar 2025

Liked: Cleanliness, staff & service

The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.

Stayed 2 nights in Mar 2025

10/10 Excellent

Chu

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable hotel in Kumamoto

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.

Stayed 2 nights in Apr 2025

10/10 Excellent

Fabio

20 Aug 2024

very good

Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

26 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.

Stayed 2 nights in Jun 2024

10/10 Excellent

Liam

3 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again

Stayed 4 nights in Mar 2024

10/10 Excellent

Ako

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

26 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious

Stayed 2 nights in May 2024

10/10 Excellent

Matthew

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

24 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfortable room

Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!

Stayed 1 night in Mar 2024

6/10 Okay

Ryan

20 Jun 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.

Stayed 1 night in Jun 2024

8/10 Good

Wayne

6 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

21 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service.

Fantastic service - this hotel is all about its service and it is amazing . Food was great in the Chinese. Room was comfortable, aircon good and room a good size. Thank you to Chris for all your help and professionalism.

Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice room, spacious, with everything one needs.Excellent bed. Nicely designed and decorated lobby and restaurant. For a 5 night stay like mine, it would be nice to have more than just two breakfast options which gets a little boring if you can have only the exactly same two. The breakfast meals as such were otherwise fine and tasty..

Stayed 4 nights in Mar 2024

10/10 Excellent

Francisco

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.

Stayed 2 nights in Nov 2024

8/10 Good

David

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing comes to mind

Stayed 1 night in Jun 2024

10/10 Excellent

monica

11 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Efficient Service

As a couple, we stayed at the Kumamoto Hotel Castle for two days and took 12 self-driving trips around the most southern parts of Japan. Our experience with the hotel began with parking the vehicle. We were quickly assisted with our luggage at the front of the hotel and then ushered to the car park. The nature of the services was warm, efficient, and friendly. This trend continued throughout the stay. Our primary interaction was with the front counter staff - checking in, returning the keys and seeking information. On all occasions, they were excellent. The room was comfortable, clean, and tidy. As it was a two-day stay, we did not require cleaners, and while they were concerned, we were equally insistent. While the service was excellent at the breakfast, we would prefer not to have a choice between Japanese or Western cuisine. We found both underwhelming. Overall, I would highly recommend this hotel.

Stayed 2 nights in Mar 2024

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