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"Amenity choices are wide. The frontdesk staff is super polite and efficient. The location and parking area is closed to main train station which is very convenient. The parking fee is ¥800 which is even lower than some smaller city. Good deal!"

"Highly recommended"

"My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well. "

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Room and property old, needs updating. Room draughty. Staff ok."

"good"

"Location was good however the room still shows it age. The most disappointing part would be the dinner and breakfast, it was rather bland and ordinary. "

"The faculty is older and needs some tlc. Staff friendly and helpful. Shuttle to ski resort a plus. We enjoyed the traditional room and onsens. "

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "