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Ulasan untuk HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

5 out of 5
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa
284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 41 dari 49 ulasan" "
Penilaian 8 - Bagus. 4 dari 49 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 49 ulasan" "
Penilaian 4 - Buruk. 0 dari 49 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 49 ulasan" "

10/10

Kebersihan

9,4/10

Staf & layanan

10/10

Fasilitas

10/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Dominique

Bepergian bersama keluarga
Une endroit incroyable, une superbe expérience clients
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Simplemente el mejor hotel de Kyoto! Es un hermoso hotel en todos los aspectos
Menginap 7 malam pada bulan April 2024

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We liked the physical property and the helpfulness of the front desk and concierge staff. The restaurant staff were not as customer service oriented.
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Sarang

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property with lovely, caring and friendly staff.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything! This hotel is very special.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room is comfortable
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Titi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gorgeous boutique hotel. Japanese culture at its best
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tabitha

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Pablo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente experiencia! La arquitectura e interiorismo son una belleza. Lleno de detalles, excelente atención, la comida en el restaurante tanto en desayuno como en cena fue deliciosa. Las habitaciones con vista al jardín valen mucho la pena, pues el jardin es precioso.
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Chiali

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Philip

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Ugur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

James

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Farhad

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upscale W vibe is alive in Osaka!
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Theodore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ruben, Rancho Palos Verdes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extraordinary Experience!
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Lai Ping

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

10/10 Sangat Bagus

Berto

Menginap 4 malam pada bulan Juni 2023

10/10 Sangat Bagus

Forgeur-Paquet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Très bel hôtel avec onsen
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Olivier

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Treat yourself. One of the best experience.
Menginap 2 malam pada bulan Mei 2023

6/10 Cukup Baik

ChingChing

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

phuong diane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t hesitate, just book it and u won’t regret!
Menginap 2 malam pada bulan April 2023

2/10 Sangat Buruk

Neetu

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Not a LUXURY stay
Worst and most inconsistent service. Charging ~$2000 a night in a beautiful setting but entirely incompetent - just not at all prepared for the level of service they promise. At least 5-7 errors in every meal sitting. Rooms are small and so poorly lit you can't see the things in your suitcase. Took three days of back and forth for the concierge to make a dinner reservation and then lost the reservation because they didn't book it in time. Changed the entire course of our Japan vacation. Meals were terrible and certainly not fine dining. Many more examples.
Menginap 6 malam pada bulan Maret 2023

10/10 Sangat Bagus

T. C.

Menginap 4 malam pada bulan Maret 2023

10/10 Sangat Bagus

Chung Yi

Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Pui yiu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall all very good :)
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Joanna, amarillo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a beautiful hotel! Full of amazing art and details. Excellent service. Impressive, serene, relaxing. You can feel the care of all employees. Excellent breakfast. The thing to improve was the check into the gym. We would go there and then a lady would interrupt our workout to sign us in. It should be an easier, faster process.
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful experience
Amazing stay and will come back, even though I’d say some staff needs a little training on understanding as it was often difficult. Even with translation. Will still rate 5 stars
Menginap 4 malam pada bulan Januari 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel w onsen but staff needs training
Amazing hotel but the staff really needs to be more attentive, and they have a very hard time understanding So maybe some training and English would be good as there was a lot of English speaking guests at the hotel, even if you try to translate we had issues and other guests seemed to struggle as well. Conceirge wasn’t very helpful and it took a lot of work to get help. There was constant daily issues with misunderstandings from the breakfast to dinners, to check in through conceirge. we asked help to book taxi and they asked if we wanted room cleaned, constantly small things like this made it a bit difficult and other hotels we stayed at in Japan didn’t have these issues so eventually we just gave up on the hotel. But if you overlook that, hotel is beautiful and they try their best.
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2022

10/10 Sangat Bagus

Taddao

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Eric Michel Francis, Los Angeles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exquisite

8/10 Bagus

SHAOSHUAI

Disukai: Kebersihan, staf & layanan

10/10 Sangat Bagus

Sui Chi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
舒適、溫暖、整潔，滿分!
Menginap 2 malam pada bulan Desember 2022

2/10 Sangat Buruk

NATSU

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2022

10/10 Sangat Bagus

KOHEI

Menginap 3 malam pada bulan Desember 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
本物の和モダンだと思いました。
Menginap 1 malam pada bulan April 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
温泉もレストランも素晴らしかったです。
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Naoyuki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020