Thank you for staying with us!We hope you enjoyed the stay and sightseeing in Kyoto :-)

この度は、The GrandWest Arashiyamaにご宿泊いただき誠にありがとうございました。また、貴重なお時間にご滞在中のご感想をお寄せいただきましたこと重ねて御礼申し上げます。 しかしながら、当ホテルのご朝食ならびにスタッフへの教育が行き届いておらず、大切なご旅行でご不快な思いをさせてしまいましたこと深くお詫び申し上げます。誠に申し訳ございませんでした。 せっかくご宿泊いただいたにもかかわらず、快適なご滞在をご提供できなかったことが大変悔やまれ、猛省しております。 ご宿泊いただくお客様により快適にお過ごしいただけるよう、ご朝食メニューの品質向上およびスタッフへの接客指導・改善に努めてまいる所存でございます。 誠に勝手なお願いで恐縮ではございますが、何卒ご容赦いただき、今後もご愛顧賜りますよう伏してお願い申し上げます。一段と寒くなってまいりましたので、くれぐれもご自愛ください。

Thank you for staying with us. We hope you enjoyed the stay and sigthseeing in Kyoto Arashiyama.

Thank you for staying with us. We hope you enjoyed the stay and sigthseeing in Kyoto Arashiyama.

この度は、The GrandWest Arashiyamaにご宿泊いただき、誠にありがとうございました。また、貴重なお時間にご滞在中のご感想をお寄せいただきましたこと重ねて御礼申し上げます。 当ホテルでのご宿泊にご満足いただけたご様子に、大変うれしく存じます。当ホテルは全室53平米以上で、お子様連れのお客様や4-5名のお客様でもゆったり快適にお過ごしいただけるサイズとなっております。またご宿泊いただける機会をいただけましたら、今回以上のご満足をご提供できるようスタッフ一同日々サービス向上に努めてまいります。この度は当ホテルにご来館いただきましたこと改めて御礼申し上げます。 寒い季節になってまいりましたのでくれぐれもご自愛ください。

この度はご宿泊いただき誠にありがとうございました。またのお越しをお待ちしております。

Thank you for staying with us and writing review. And thank you for your nice compliments to our staff!! If you have another chance, please come visit us in Kyoto. Kyoto Arashiyama becomes especially beautiful during the cherry blossom and autumn leaves seasons. We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards.

Thank you for staying with us and writing review. We are very happy that you were satisfied with our hotel. All of our hotel rooms are over 52 square meters in size, so you can spend your time comfortably and comfortably.There is no elevator, but our staff will carry your luggages for you next time you come (-:We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto!Warm regards.

Thank you for staying with us and writing review. We are very happy that you were satisfied with our hotel. Thank you very much for your kind words of praise(-:All of our hotel rooms are over 52 square meters in size, so you can spend your time comfortably and comfortably. Arashiyama is crowded with many tourists during the day, but there are fewer people in the early morning and after 5:00 pm, so you can enjoy sightseeing comfortably. We are glad that you enjoyed Arashiyama with few people.Also, if you have a chance to come to Kyoto Arashiyama, please come and visit us in spring or autumn. The mountains of Arashiyama, which can be seen from Togetsukyo Bridge, are colored with cherry blossoms and autumn leaves, and you can see a very fantastic scenery(-:We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto!Warm regards.

Thank you for staying with us and writting a review.We are glad that you are satisfied with our hotel.Our hotel is about 8-10 minutes walk from the center of Arashiyama, so it's relatively quiet. It seems that you were able to relieve the fatigue of your trip to Kyoto at our hotel.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writing review. And thank you for enjoying our hotel. We look forward to seeing you at our hotel when the opportunity arises.

Thank you for staying with us and writing review. And thank you for enjoying our hotel. We look forward to seeing you at our hotel when the opportunity arises.

この度は、The GrandWest Arashiyamaにご宿泊いただき誠にありがとうございました。また、貴重なお時間にご滞在中のご感想をお寄せいただきましたこと重ねてお礼申し上げます。お客様のまたのご宿泊をスタッフ一同心より楽しみにお待ち申し上げております。

Thank you for staying with us and writting a review.We are glad that you are satisfied with our hotel.The bathroom has been carefully designed by the hotel owner.Your room was on the 3rd floor, and it may have been inconvenient to walk up the stairs, but I am really happy that you were satisfied with our hotel.if you ever come to Kyoto, I highly recommend visiting during the cherry blossom and autumn leaves seasons.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writting a review.We are very happy that you seemed satisfied with our hotel.As you say, the most famous bridge in Arashiyama, Togetsukyo, is about 9 minutes walk from our hotel, and the bamboo grove is about 15 minutes walk.Our hotel breakfast is a specially made morning plate from the attached cafe "kyocafe chacha". The cafe's special waffle is also included in the menu.If you ever come to Kyoto again, we highly recommend visiting during the cherry blossom and autumn leaves seasons. The view from Togetsukyo Bridge is spectacular.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

먼저 고객님이 The GrandWest Arashiyama를 선택해주시고 이용해주신 점과 귀중한 시간을 내주시며 고객님의 소중한 의견을 남겨주신 점 진심으로 감사드립니다.저희 호텔에 대한 만족감을 전달해주셔서 아주 기쁩니다. 저희 호텔은 4,5명의 손님들에게도 느긋하게 쾌적하게 보내실 수 있도록, 53평미 이상의 크기로 만들어져 있습니다.아라시야마는 계절마다 산들의 경관이 아름답게 변합니다. 또 기회가 있으시면 아름다운 경관을 즐기십시오.Soonho님께 기억에 남을 멋진 경험을 선사해드릴 수 있는 기회가 항상 있기를 학수고대하며, 늘 건강과 행복이 가득하길 기원합니다.

Thank you for staying with us and writting a review. We are glad that you are satisfied with the location of our hotel. It takes about 8 minutes to walk to the famous Togetsukyo Bridge in Arashiyama, and about 15 minutes to the bamboo grove.The cherry blossoms were about to fall when you were staying. We also recommend visiting Kyoto when the cherry blossoms and autumn leaves are in full bloom.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writting a review.We are glad that you are satisfied with our hotel.All our rooms are over 52 square meters in size so that 4-5 guests can stay comfortably. The time when you stayed was just when the cherry blossoms were beautiful. We think the cherry blossoms looked beautiful from Togetsukyo bridge, which is about 9 minutes on the foot from our hotel.Arashiyama's autumn leaves are also beautiful, so if you have another chance, please come and visit us in autumn.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writting a review.We are glad that you are satisfied with the room design and service of the hotel staff.The cherry blossoms were blooming beautifully when you stayed. I hope you enjoyed the cherry blossoms too.Autumn leaves in Arashiyama are also very beautiful. Also, if you have a chance to come to Kyoto, please come and see the autumn leaves in autumn.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

この度は、The GrandWest Arashiyamaにご宿泊いただき誠にありがとうございました。また、貴重なお時間にご滞在中のご感想をお寄せいただきましたこと重ねてお礼申し上げます。立地やご朝食、スタッフの対応についてご満足いただけたご様子に、大変嬉しく存じます。当ホテルのご朝食では併設カフェであるkyocafe chachaの看板メニューである京ワッフルを含んだ朝食プレートをご提供しております。そちらもお喜びいただけたようで幸いでございます。エレベーターにつきまして、ご不便をおかけして申し訳ございませんでした。ご予約のお日にちは３階しか空いておらず、お母様には大変なご不便をおかけしてしまいました。ベッドの土台につきましても、申し訳ございませんでした。お怪我などは大丈夫でしたでしょうか。。怪我防止シールやテープの設置、またはマットレスのサイズについて社内で対策をさせていただきます。貴重なご意見ありがとうございます。Misaki様、ご家族でのまたのご宿泊をスタッフ一同心より楽しみにお待ち申し上げております。当ホテルにご宿泊いただきましたこと、改めて御礼申し上げます。

Thank you for staying with us and writting a review.We are glad that you are satisfied with the service of the hotel staff, the room and the breakfast. When Mr./Ms. Sindy stayed at our hotel, the cherry blossoms weren't in full bloom yet, but now they are blooming beautifully. If you have a chance to come to Kyoto Arashiyama next time, please enjoy the cherry blossoms and autumn leaves.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

안녕하십니까?먼저 고객님이 The GrandWest Arashiyama를 선택해주시고 이용해주신 점과 귀중한 시간을 내주시며 고객님의 소중한 의견을 남겨주신 점 진심으로 감사드립니다.저희 호텔에 대한 만족감을 전달해주셔서 아주 기쁩니다. 아라시야마는 계절마다 산들의 경관이 아름답게 변합니다. 또 기회가 있으시면 아름다운 경관을 즐기십시오.Kilsu님께 기억에 남을 멋진 경험을 선사해드릴 수 있는 기회가 항상 있기를 학수고대하며, 늘 건강과 행복이 가득하길 기원합니다.

Thank you for staying with us and writing a review.I don't think the snow had melted on the day I left. Were you able to return home without any problems?We are happy that you complimented the property and the restrooms.We are sorry for the inconvenience caused to you because there is no elevator. If you come next time, the staff will carry your luggage for you.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writting a review.We are very happy that you were satisfied with the hotel and the service.We are sorry about the cooking utensils, plates and cups. We will do our best to improve our service so that this does not happen again in the future.We hope you had a pleasant stay with us and will come back to visit during your next trip to Kyoto! Warm regards,

Thank you for staying with us and writing a review.We are very happy that you liked the service of the staff and the room. There is one outlet near the bed, but We are sorry if it's hard to find the place.We would love to welcome you back again on your next trip to Arashiyama! Warm regards.

The hotel room is spacious and clean. The staff are very helpful too.We’re delighted to hear you loved our hotel. Our staff will be so happy to hear that you liked the service, too. We agree that our rooms are a great choice for families, groups, and couples. Warm regards, Guest Relations Manager The GrandWest Arashiyama

この度は数あるホテルの中から当ホテルをお選びいただきまして、誠にありがとうございました。嵐山でのご滞在をご満喫していただけていましたら幸いです。またのお越しを従業員一同、心よりお待ちしております。

この度はご宿泊頂き、誠にありがとうございます。 またお忙しい中、貴重なご感想をご投稿頂き、重ねてお礼申し上げます。 お部屋やスタッフのサービスをお気に召して頂き、大変嬉しく思います。お忘れ物、無事にそちらに届いたようで何よりでございます。 また機会がございましたら、是非日頃の疲れを癒しに当ホテルに遊びにお越しくださいませ。 お客様のまたのお越しをスタッフ一同、心よりお待ちしております。

この度は、ご家族様でのご旅行で当ホテルをお選びいただき、誠にありがとうございます。また大変嬉しいお言葉まで頂戴し、あわせて御礼申し上げます。 決して大きいホテルではないからこそ、管理やお客様への対応など、しっかり行き届くように徹しておりますので、その点にお気付きいただけましたこと、大変嬉しい所存です。 また、お子様にも楽しく記念日をお過ごしいただけていたようで、なによりでございます。 嵐山でのご観光では、人が少なく、レンタルサイクルをご利用されても快適にお楽しみいただけたようで、安心いたしました。 またお近くにお越しの際は、Kosuke様にお会いできることをスタッフ一同楽しみにしております。 時節柄、体調を崩されませんよう、くれぐれもご自愛ください。お忙しい中、ご宿泊のご感想をいただき、重ね重ね御礼申し上げます。

高評価の口コミをいただきましてありがとうございます。ご滞在をご満足いただけたことがご評価から伺えまして、大変うれしく存じます。 嵐山へお越しの際は、またのお越しをお待ちしております。

この度は、京都嵐山のご旅行に当ホテルをお選び頂き誠にありがとうございました。 嬉しいご宿泊のご感想を頂戴し、感謝申し上げます。 お客様によりよい京都旅行をお楽しみ頂けるよう、お客様に寄り添ったサービスを心がけておりますため、お褒めのお言葉を頂きとっても嬉しく存じます。 皆様の大切なご旅行の一助となれておりましたら幸いでございます。 また嵐山にお越しの機会がございましたら、ぜひ当ホテルをお選びいただけますことを心よりお待ち申し上げております。 時節柄、お風邪など召されませんようご自愛ください。 お忙しい中ご宿泊のご感想を頂き、重ね重ね御礼申し上げます。

高評価の口コミを残していただき、ありがとうございます！ ★8/10ということで残りの★2つ分を挽回できるよう努めますので、また京都嵐山にお越しの際はご利用いただけますことを心待ちにしております。 この度はご宿泊いただきありがとうございました。

この度は、The GrandWest Arashiyamaにご宿泊頂き誠にありがとうございました。 また、お忙しい中ご滞在の評価を頂き嬉しく存じます。 お客様の嵐山でのご滞在が素晴らしい物になっておりましたら幸いでございます。 またのお越しをお待ちしております。