"The parking was 64 at the lowest. Our shower broke and wouldnt stop running. After the came to fix, they left dirt everywhere. Everything was super expensive. Got locked out of my room at exactly 11 (checkout) as we were moving things in loads from the car... had to go all the way to the front desk to get a new key. System auto locks at 11... give at least a 5 min grace... geeez. Pool was not heated and that was the main reason we chose this place because it was a cold day. Kids freezing because the sauna was too crowded. People in jacuzzi also complained about pool not being heated so we bonded over that and our shattering teeth. Just unconfortable and not the Westin it used to be. I see why hotels are losing money because they are penny pitching for everything. Never going back to the Westin. "
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