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"Staff were amazing from arrival and throughout our stay. Incredibly helpful and all extremely well trained to be friendly and accommodating. Johan (I think) one of the ambassadors, John - one of concierge team at the front desk and Jimmy a shuttle bus driver were all truly outstanding and made our stay great. Giselle and Shanna are AMAZING masseurs- definitely book a treatment with them. Breakfast was very good with a wide selection and the different restaurants were also good (didn’t try the Italian). Most villas are based up very steep hills but the 24 hour shuttle service was efficient. The hotel is isolated so a taxi is to get to anywhere offsite, but onsite activities and entertainment were plentiful. We did a catamaran trip which included mud bath (optional) visit to a volcano, swimming/ snorkelling and a delicious lunch. The route took in one side of the island including the twin pitons. A fabulous day. A really great stay marred only by the one and only borderline rude member of staff who checked us out - Skyie. No reason why she was so unpleasant but thankfully she wasn’t the last person we spoke to - that was the lovely and upbeat John, thank you!"

"The property is very nice and our suite was spacious. It’s quite dated. Staff was great."

"My air conditioner did not work. There was no hot water"

"Best location best staff "

"Quaint and intimate boutique hotel with unique features, including a large jacuzzi in the bedroom. A especially liked that our room had direct access to the marina from our patio. Staff were friendly and helpful. Having both the Cockpit and Jacques Restaurants on property were a nice feature. Within easy walking distance to the nearest beach, as well as shops and restaurants was a bonus. I would stay here again."

"Good breakfast clean room."

"Add more flavor to the food"

"Thanks for a wonderful stay and welcome! Will be back soon hopefully! "

"I had a great time! Prescott was an amazing bartender, Kim was amazing, Aaron always brought the energy every night! I will recommend Secrets St. Lucia to all my friends!"