Hotel dekat Labyrinth

"We arrived around midnight and the staff was ready and helpful in getting us to our room. The hotel is older, boutique style, but very beautiful and the room was enormous. There was the usual toiletries and coffee provided. They have several lots for free parking. The only (very minor) issues I had were the beds were quite hard and the sheets were very stiff and scratchy... as if they had been starched. Overall it was a beautiful property in a great location with wonderful amenities we...

"Only one elevator"

"I felt like I was in a nice hotel in a third world country. The maintenance was terrible. The sofas in my room and in the lobby had torn fabric. The ceiling in the lobby had stains on it. This means plumbing had leaked....hopefully clean water and not sewer water. As a Certified Infection Prevention and Control Nurse, I know that if the water was clean, these areas can simply be painted. If sewer stains, they need to be replaced. It was difficult to find the one spot in the airport for shuttle...

"Property charges an incidental fee that was supposed to be returned at check out. They processed it as a debit and still have not refunded. They keep giving me the answer that is my bank that should resolve it. My banking institution shows the debit from the hotel and that they need to issue a refund. Vivienne at the front desk keeps telling me that it's my banks job. Rooms are not noise proof, they are bright and loud"

"This is our 4th or 5th time in Chicago and this is always our go to hotel because the people are super nice and easy to get to everything you need. Priced very well too."

"Yes"

"Good for the price, however, it would be nice to incorporate eggs or some basic protein option in the breakfast. Staff were nice and the free shuttle service from and to the airport was super convenient! Will stay here again. "

"The water was turned off due to a pipe burst on the first and last day of my stay. For the inconvenience they gave us two free coffee vouchers…"

"Had to request room change twice because of cockroaches. Drugs in the night in front of rooms. I didn't feel safe. Many other issues too with the door, AC and no trash basket."

"Great customer service "

"Great for what we needed- comfy bed, clean shower, protein packed options at breakfast. The online shuttle request was also simple."

"0"

"Convenient to O'hare. Friendly staff."

"Clean room great parking good breakfast "

"convenient location"

"Bar was amazing "

"H"

"Good"

"Very clean and nice place to stay at"