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Ulasan untuk Texan Resort

3.5 out of 5
Texan Resort
860 County Road 142 Box 156, Lake City, CO

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 53 dari 197 ulasan" "
Penilaian 8 - Bagus. 57 dari 197 ulasan" "
Penilaian 6 - Cukup Baik. 38 dari 197 ulasan" "
Penilaian 4 - Buruk. 28 dari 197 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 197 ulasan" "

7,0/10

Kebersihan

7,0/10

Staf & layanan

6,4/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

ROGER, CHARLESTOWN

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
It accommodated our late arrival, but no communication of how the process worked
Menginap 1 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 11 Nov 2023
process is posted on office door on the electronic display... I am available by phone, text or email for any further detail. I did NOT receive any communication from you.

2/10 Sangat Buruk

Odin

Tidak Disukai: Kebersihan, kenyamanan kamar
Seriously disappointing
When we arrived at 3pm, the office was closed; a video screen on the office door told us to go to the reserved cabin and find the key inside. Indeed the door was unlocked, but another guest’s belongings were inside. After some time, we found an employee who advised us we had been moved to another cabin. We found that cabin to be in less-than-promised condition. The floors had not been swept and there were no towels or toiletries. The cabins are “rustic” and not well maintained. To add to the insult, we received a phone call and text from the owner at about midnight letting us know about the room change - as if he expected we were waiting 9 hours for this information. Altogether a disappointing experience.
Menginap 1 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 27 Sep 2023
Sorry to hear after the fact. On the office on that self-same video screen is posted ALL of our contact info for management, housekeeping, maintenance. None of us received a call - if there are issues we are available 24-7 to accommodate our clients that communicate with us. Your cell phones get delayed messages in the mountains if not rebooted upon arrival. You could easily have responded to my message.

8/10 Bagus

Elissa, Rifle

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 23 Sep 2023
thanks!

8/10 Bagus

John W

Menginap 2 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 11 Nov 2023
thank you for taking your time!

8/10 Bagus

Tamara

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 14 Sep 2023
thank you! Welcome back anytime...

2/10 Sangat Buruk

Russell

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirt, spiders. Not good.
Menginap 1 malam pada bulan September 2023
Tanggapan dari mgmt pada tanggal 14 Sep 2023
sorry - I don't know you. Did not get any comment to me for corrective action during your stay, if you actually were here.. We promptly respond to all immediate on site situations - can't do anything after the fact!

10/10 Sangat Bagus

Lawrence

Bepergian dalam rombongan
Nice place
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 2 Sep 2023
Thank you for taking time to post your thoughtful comment. Welcome back anytime! Arlen

10/10 Sangat Bagus

edward

Bepergian bersama teman
Disukai: Fasilitas
The owner/manager, Arlen, treated us like Family!
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 30 Agu 2023
Hi Edward - thanks - come back soon! Arlen

10/10 Sangat Bagus

Laurette

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Such a great place! My mom and I stayed to hike Wetterhorn peak. Beautiful property right next to the river and very close to the town. The decor is so cute and we love that each cabin is themed differently. We love the Texan!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 21 Agu 2023
Awesome commentary - we love it here too!

10/10 Sangat Bagus

Shanna, Eustace

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
A rain and hail storm arrived at the same time we did. Cody helped us find our cabin and unloaded our luggage in the middle of the storm. Then brought a bag of ice and helped us figure out the TV, which did not want to work. We were very happy with the cabin, although some coffee and Kleenex would have been nice.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 21 Agu 2023
thanks for your response...on a prosaic note the storms interfere with our Starlink internet connection to the TVs - sorry about Mother Nature!

6/10 Cukup Baik

Douglas

Disukai: Kebersihan
Our Stay
No screens on windows, could not lock sliding windows for security. No ceiling fans or etc to move air. Owner did however bring us a fan to use. Thank you
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 21 Agu 2023
appreciate the feedback - first I heard... would appreciate opportunity during your stay to correct rather than after the fact

6/10 Cukup Baik

Kenneth

Bepergian bersama keluarga dan anak
Location was nice. Had a place for trailers to be parked. Had 3 spiders inside the cabin and mouse poop. Beds were poor. Could overlook some dirt but need better beds.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 14 Agu 2023
thank you for the post stay feedback after the fact. This is the first I have heard this. We have multiple options and cleaning staff 24-7. Why did you not contact me by text, email or phone?

4/10 Buruk

William

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The cabin I stayed in was in serious need of updating and cleaning. It could be worse but I was not comfortable because of the condition. Absolutely not worth the price I paid.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 13 Agu 2023
thank you for the post stay feedback after the fact. This is the first I have heard this. We have multiple options and cleaning staff 24-7. Why did you not contact me by text, email or phone?

2/10 Sangat Buruk

RICHARD

Tidak Disukai: Kenyamanan kamar
Not a place I’d recommend
This was a jeep club trip, I received email advising me of my cabin. I arrived to find the cabin was occupied. Walked in on a guy cooking in what I thought was my cabin. Nobody was available in the office, called the number, rcvd a text, eventually was told I’m in a different cabin. Found this cabin the door lock was broken. Couldn’t lock the door. This same miscommunication seemed rampant as others in my group had similar experiences on this trip. Even had other guest walk into our cabin at 11:30pm, folks who were late arrivals not in our group complete strangers. they had also received incorrect emails just like we did. There are much nicer places for much less money available in the same town. This place needs a lot of work for the price they charge and they certainly need better management. I will never return to this establishment.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 10 Agu 2023
Richard - I never received any communication by text, email or voice about any lock problem - I checked and it is not broken. I appreciate timely communications not after-the-fact griping. I have no "others" communications either so this is a stretch of your imagination. I appreciate you never returning as we pride ourselves on 20 years and over 10,000 satisfied customers - they actually talk to me to my face, not behind my back. Good luck in your future travels.

8/10 Bagus

Shannon

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 8 Agu 2023
Hi - thank you. Please come anytime!

10/10 Sangat Bagus

Michael

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 30 Agu 2023
Hi Michael - thanks for taking the time - you are welcome anytime! Arlen

2/10 Sangat Buruk

Sherry

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nobody to ck u in. Just find it yourself. It was very dirty &bedroom door was falling off. Only one hinge attached…one not attached had rusty screws dangerous as could scratch your legs etc. tetanus shot? no cupboard doors on bottom cupboards & I wouldn’t use anything as it was all filthy. Microwave dirty…everything dusty. Cobwebs & dead bugs! Flattest pillows ever experienced.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 9 Agu 2023
This is not true - we scrupulously maintain our cabins. Why did you not have enough courtesy to either call, text or email me? Self-checkin because you weren't on time. We have 20 years experience an over 10,ooo satisfied clients. You are one of the few complainers, and did not contact me for resolution. Poor taste complaining after the fact!

8/10 Bagus

Patrick

Our property was fine, some of the properties have been sold and look “lived in”.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 8 Agu 2023
Thanks for you response. Yes, we are a resort composed of 37 individually owned tracks.

8/10 Bagus

CHARLES

Disukai: Kebersihan, kenyamanan kamar
Would have been helpful to know unit unlocked & that process.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari mgmt pada tanggal 9 Agu 2023
hi - thank you for the feedback - we provide that information at checkin - it is also posted on office door. Welcome back when you are out this way.

2/10 Sangat Buruk

Darrell

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Arrived at the property to find no one at the office for check in and a list of names assigned to cabins for you to just go occupy. The cabin I reserved was not the one I was assigned. Upon entering the property there were OHVs speeding around and making a lot of noise. When finding our cabin it was a shack with a heavy cigarette smell inside. No curtains on the door window where the neighbor was sitting on the porch playing loud music looking right into the cabin. The walls were paper thin and we could hear everything outside not even an air conditioner to make noise to cover it up. The bathroom wall had a hole in it and the table in the kitchen seemed like it was about to collapse. I walk back to the office to contact someone to find a truck and worker there who said that some one spent the winter in the cabin and was a smoker. We wanted to find other accomodations but the one that handles that was not there. It was getting late so we had to find other arrangements to stay somewhere else.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari mgmt pada tanggal 9 Agu 2023
I wished you had called the office - I am available 24-7. We have options we can provide. We are a low contact resort since Covid and all cabins are self checkin - as the notice on the door identified. We note on our website that reservations are flexible and a cabin number will be assigned day of check-in. Please be courteous enough to email, text or call mgmt next time in a timely fashion if you have an issue. We always respond promptly.

6/10 Cukup Baik

Marina

Bepergian bersama keluarga
Nice location
Nice location on the river. Don't expect a quite place or you will be very disappointed. A lot of people who stay in Texan bring their ATVs and they will wake you up at 6am
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari mgmt pada tanggal 19 Jul 2023
Thank you for your feedback. This has been an exceptionally high volume of ATV this week. We do have a quiet time in place which we will be enforcing vigorously.

8/10 Bagus

Merlyn

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
No TV, there was a Ruko, but who carries their login info There Wi-Fi was a joke.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari mgmt pada tanggal 18 Jul 2023
Sorry - didn't hear from you - easy fix, you could use my Roku account...and secondly it's a superfast Starlink wi-fi. All you have to do is ask in case it needs to be rebooted...easy fixes, why did you not contact us?

10/10 Sangat Bagus

Katherine

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location, right on the river. Very peaceful
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari mgmt pada tanggal 14 Jul 2023
thank you - please visit again! Arlen

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The family who owns/operates this property were very helpful at check-in.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari mgmt pada tanggal 14 Jul 2023
many thanks - glad to be of service. Please visit anytime!

6/10 Cukup Baik

Cody

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Not worth the money.
Overall, our stay was good. We had a little hiccup after checking in but Matt and Arlen handled it immediately. The cabins are rustic, which we are happy with. The downside is that the pillows and mattresses are rustic too, meaning they are in desperate need of replacement. The most important part of paying for a nights stay, in my opinion, is the bed comfort. This place did not have that. Overall cleanliness was lacking especially around the property. We were told to take our own trash out, which is fine except that if I were the owner of the property, I would never let a guest see the trash situation. A simple chain link cage littered completely with trash and “recycling” that clearly hadn’t been emptied in some time, and doesn’t keep rodents out. Mostly, this struck me as a disservice to the local wildlife and outdoor experience I expected in lake city. It is probably even a violation that The game warden would like to handle. Also, don’t count on the advertised WiFi as it doesn’t work. Overall, I don’t recommend the Texan Resort for the amount of money they are charging.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 12 Nov 2022
SORRY YOU DIDN'T HAVE TIME TO SPEAK WITH US ABOUT YOUR ACCOMODATIONS - We ride ourselves on our cabins and immediately move folks to another if uncomfortable. And obviously you are not aware of the bears rampaging the woods and trash - hence chain link fence. We are in compliance and have never had a complaint. Next time try to communicate your concerns early on so there is ample time to respond on our part. After-the-fact complaints tie our hands!

6/10 Cukup Baik

Peggy

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Rustic, no instructions for TV, no check in or check out.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 12 Nov 2022
Hi - virtual checkins - instructions posted on office door. Contact numbers there as well - I received no call...

10/10 Sangat Bagus

Wanda

Menginap 4 malam pada bulan September 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
confusing check in
The cabins are nice and roomy. It was very problematic to find the office and then not have anyone in the office to check us in. There was a major problem with a cabin mix up even after I was checked in. I really like the place and I try to be understanding but when I check in I feel that is where we should be and not changed. Also knowing it is fall I was somewhat accepting of the additional visitor of a mouse but some might not understand as well as I and My roommate.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 12 Nov 2022
Hi - I believe we talked to you about you not following directions and checking the office door registration for final cabin assignment. Those assignments are flexible, not fixed, as you know. Sorry for the confusion.

8/10 Bagus

Dawn

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Cute cabin could use a few upgrades for the price.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 12 Nov 2022
Thanks for taking time to respond. Anytime a guest wants alternate accommodations, we are happy to oblige.

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, kenyamanan kamar
😍😍
So friendly, so beautiful, so relaxing. Our favorite stay in CO so far.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 12 Nov 2022
Hi - thank you so much for taking time to review us. We would love to host you again in the future.

8/10 Bagus

Don

Menginap 1 malam pada bulan September 2022

8/10 Bagus

Jason

Disukai: Kebersihan, kenyamanan kamar
Good place to stay
Great communication. Really took care of us on a last minute reservation. Great shower. Comfortable bed and a nice setting. All we needed.
Menginap 1 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 14 Sep 2022
thank you for taking time to respond. Come back anytime, Arlen

6/10 Cukup Baik

Joseph F

Bepergian bersama teman
Beautiful setting and property was clean. Room had cable and ROKO movie service as advertised but unable to get system to work. Care taker was notified by both my wifw and I and also supposedly from expedia. Never had a response and no TV.
Menginap 2 malam pada bulan September 2022
Tanggapan dari mgmt pada tanggal 14 Sep 2022
never received any request...call office is the normal routine to get support. All maint and housekeeping and office emergency numbers are clearly posted. Sorry we never heard from you. TV can be sporatic in high mountains - depends on 1 single provider and drops out time-to-time.

8/10 Bagus

Juan

Menginap 1 malam pada bulan September 2022

4/10 Buruk

Carolyn

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Hard to find; cabins squashed together; tiny and dark, bathroom for midgets. Comfy bed, fairly clean. Totally overpriced.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 14 Sep 2022
Sorry your budget didn't fit the big roomy cabins on the river. You might be confusing us with somewhere else you stayed...see aerial photo - we are not "squashed" - in fact our resort has largest spacings and area accommodations plus river location than any in the area. The bathrooms have all been remodeled and fit a standard size person very well.

8/10 Bagus

Richard

Menginap 6 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Holly

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 14 Sep 2022
Thank you for taking time and we appreciate your high rating. We pride ourselves on quality and location on the river. Please come back anytime!

10/10 Sangat Bagus

Darren

Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
The cabin didn’t seem very clean. The floor was gritty. One window was missing a screen. The door didn’t lock on the outside. Used a padlock outside when we left the cabin. Also the tv didn’t work. There were promises to replace the Dish with Roku but it never happened. The cabins were difficult to find as the signage was definitely lacking.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 14 Sep 2022
Sorry you had difficulties - no sign regulation by County. I did not get a call on TV - service provided by single supplier in high mountains and sorry they are not very reliable. We really enjoy our scenery and the relaxing atmosphere w/o commercial distractions! Thank you for your feedback.

4/10 Buruk

Cherie

Tidak Disukai: Kebersihan
Very noisy from off-road vehicles
Very noisy from off-road vehicles
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 11 Agu 2022
yes, I understand. That's why we have posted 2.5 mph speed limit. The peak season in our mountains have a lot of action on the Alpine Loop for ATV vacationers.

10/10 Sangat Bagus

Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great for the price
Only stayed one night, but this is my second time staying there and I have enjoyed it both times
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 11 Agu 2022
Thank you for taking time to review us. Look forward to your next visit.

10/10 Sangat Bagus

Darren

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Older rustic cabin, newly remodeled bathroom. I thought it was the perfect vibe. I needed help storing a vehicle a few days when I wasn’t staying there and when I asked if I could leave it there they said they didn’t have room. However, they contacted me later that day and made arrangements for me which was way above and beyond. Not too many people would do that.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Nathan

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 10 Agu 2022
HI NATHAN - THANK YOU FOR TAKING TIME FOR YOUR EXCELLENT REVIEW. We welcome you back on your next visit to Lake City!

2/10 Sangat Buruk

Omid, SEATTLE

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Check in was confusing and unhelpful and was done by text instead of answering the phone. Cabin was grimmy with stained carpets and sticky surfaces with mice running around inside. Cabin was surrounded by mud.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari mgmt pada tanggal 8 Agu 2022
Thanks - we like to take care of any concerns - text or call or email is sufficient notice. Can't control mother nature, we are having an especially wet year and now the ground is soaked and water is left standing. Sorry about tht - upside is nice and cool and no dust!

8/10 Bagus

Mary Sue

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location and cabin was very nice. It was a little tough checking in, due to someone else already occupying our cabin. However, the manager was accommodating in getting us a larger cabin that was available.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari mgmt pada tanggal 27 Jul 2022
Thank you for taking time to comment. Apreciate your kind words.

8/10 Bagus

Robert

Disukai: Kebersihan
Tidak Disukai: Fasilitas
The cabin was great. The television wouldn’t connect. The approach to the property was cluttered and the office was a mess.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari mgmt pada tanggal 27 Jul 2022
Thank you for responding. If you have comments we appreciate them in real time so any issues affecting your stay can be addressed immediately. We are in the midst of remodeling so my office is indeed a mess. I am sorry it affronted your sensibilities.

4/10 Buruk

James

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan
Cold and mice came through the bottom of the front door. The mouse was a surprise. No security after you were inside except putting the screeching chair in front of doorknob. No housekeeping instructions were received. We checked in by phone
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari mgmt pada tanggal 12 Jun 2022
Hi - thanks for info - did not know mice coning in under door. Heater control on wall - was working fine when I checked it prior to your arrival as well as stove. And the lock is the slide pin on the side of the handle - easy to miss if you don't look good...or call us. We answer maint calls 24-7. Cant fix if we don't know anything! Instructions posted on office door next to site map. Virtual checkins due to Covid precautions.

10/10 Sangat Bagus

Leon

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We arrived after the office was closed and found that our rental cabin had not been clean. We contacted the owner and he was absolutely amazing. He upgraded us to another cabin and we had a wonderful time. He was very apologetic and concerned about us having a good time while we were there. I would highly recommend this property
Menginap 1 malam pada bulan September 2021
Tanggapan dari mgmt pada tanggal 5 Okt 2021
thank you for your consideration.

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2021

8/10 Bagus

Robert

Menginap 1 malam pada bulan September 2021
Tanggapan dari mgmt pada tanggal 5 Okt 2021
Thank you for your communication. Appreciate positive review.