Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 627 dari 1365 ulasan" "
10 - Sangat Bagus
627
Penilaian 8 - Bagus. 397 dari 1365 ulasan" "
8 - Bagus
397
Penilaian 6 - Cukup Baik. 180 dari 1365 ulasan" "
6 - Cukup Baik
180
Penilaian 4 - Buruk. 96 dari 1365 ulasan" "
4 - Buruk
96
Penilaian 2 - Sangat Buruk. 65 dari 1365 ulasan" "
2 - Sangat Buruk
65
8,4/10
Kebersihan
8,8/10
Staf & layanan
8,2/10
Fasilitas
7,8/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Daniel
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property. Will come again
Daniel
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Jie
Bepergian dalam rombongan
27 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Good location with easy access to major attractions in Banff area
Jie
Menginap 2 malam pada bulan Mei 2024
8/10 Bagus
Tara Ann
Bepergian bersama keluarga
27 Mei 2024
Disukai: Staf & layanan, fasilitas
Great location and dining options.
Tara Ann
Menginap 1 malam pada bulan Mei 2024
6/10 Cukup Baik
Zheng
Bepergian bersama keluarga
27 Mei 2024
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
There was animal feces in the room we checked into, but the hotel quickly moved us to another clean room. The service at the hotel was excellent and heartwarming. However, having to change rooms at nearly 1 a.m. is not ideal for tired guests who have been traveling all day. It would be better if every room could be ensured to be clean and hygienic in the first place.
Zheng
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Robert
Bepergian bersama teman
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Das Personal an der Rezeption war super nett und hilfsbereit. Personal beim Frühstück war sehr nett und aufmerksam. Kundenwünsche werden vollstensberücksichtigt.
Robert
Menginap 4 malam pada bulan Mei 2024
10/10 Sangat Bagus
Martha
Bepergian bersama teman
27 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checked in and got a complimentary upgrade to a suite. Unexpected and very appreciated.
Martha
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Sunil
26 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sunil
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Melinda, Peoria
Bepergian bersama keluarga
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property, with great amenities. The staff were very friendly and helpful.
Melinda
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 26 Mei 2024
Dear Melina, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. I am even happier to know you enjoyed the service provided by our super friendly staff. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Jin
Traveler bisnis
25 Mei 2024
Disukai: Kebersihan, fasilitas
Very nice and kind
Jin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Jin, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Jinsoo
Bepergian bersama keluarga
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best.
Jinsoo
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Jinsoo, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Betty
Bepergian bersama keluarga
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location in lake Louise
Betty
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Betty Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities as well as our amazing location! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
4/10 Buruk
Jonathan
24 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
No fridge in room. Could not adjust temperature, very warm, no flow of air, stuffy.
Very handy though for a one night stop over!
Jonathan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 26 Mei 2024
Dear Jonathan Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to maintenance issues. We will follow up with our Maintenance Team accordingly. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
8/10 Bagus
wanda
24 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
wanda
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Wanda, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Roland
Bepergian bersama teman
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
FABULOUS
Roland
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Roland, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Jessie
Bepergian bersama keluarga
24 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient and easy to travel around
Jessie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Jessie, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities as well as our amazing location. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Min
Bepergian bersama keluarga
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lake Louise is a small community. The hotel is conveniently located at the community center. Very friendly staff.
Min
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Min, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
8/10 Bagus
Wangson, Courtenay
Bepergian bersama keluarga dan anak
24 Mei 2024
Disukai: Kebersihan, staf & layanan
I wish there is an elevator on this hotel
Wangson
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Wangson, Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards. Karen Assistant Front Office Manager
10/10 Sangat Bagus
michael
24 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
michael
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Michael, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Amy
Bepergian bersama keluarga
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was lovely and the view, unbeatable.
Staff were friendly for the most part and we were able to check in early which was amazing.
It was my Birthday and they treated us to a free desert at Timberwolf Pizza.
Amy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Amy, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Jacqueline
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jacqueline
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Jacqueline, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
eklavya
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was good
eklavya
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Eklavya, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Peihai
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Peihai
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Peihai, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager
10/10 Sangat Bagus
David
Bepergian bersama teman
23 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A wonderful spot to enjoy the Lake Louise sites.
David
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Wendy
Bepergian dalam rombongan
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was perfect for our big group ( 2 bedrooms )
Staff were all helpful and friendly
Loved the live music and smores in the gazebo
Wendy
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 24 Mei 2024
Dear Wendy, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office
10/10 Sangat Bagus
Zhiying
22 Mei 2024
Zhiying
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Zhiying Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
4/10 Buruk
Juan, Bellevue
Bepergian bersama keluarga
21 Mei 2024
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The property is well located, however the rooms do not reflect the photos of the room that you actually booked through Expedia. I asked the front desk about this and I was told that they have no control over what Expedia puts on their website. I paid for a "luxury" room and it was all but a luxury, it looked very old. The only positive thing about the room was the mountain view.
Juan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 22 Mei 2024
DearJuan, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. We work hard to make every guest's experience a memorable one and this is definitely not the level of service we aim to provide. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Tammy
21 Mei 2024
Disukai: Kebersihan, staf & layanan
Tammy
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 25 Mei 2024
Dear Tammy, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
2/10 Sangat Buruk
Christian Dane
Bepergian bersama teman
21 Mei 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Female waiter Staff in the Legend restaurant was rude but the food was good. Other male waiters are fine.
Christian Dane
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 22 Mei 2024
Dear Christian, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. Although I was happy to hear you enjoyed the food at our restaurant, I would like to apologize in regards to the service you received. I am so sorry you felt the service was not up to your standards. We will be addressing this issue and ensuring that this type of behaviour is corrected. This is a standard we do not hold ourselves to, and I am truly sorry you experienced this. Nonetheless, we all trust you had a wonderful time exploring all that Lake Louise has to offer. – Warmest Regards - Nataly - Manager on Duty
10/10 Sangat Bagus
Mike, Toronto
Bepergian bersama keluarga
21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
The property is nicely maintained.
About 10 minutes from Louise lake
To our surprise there is restaurant and food options inside it.
Mike
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 21 Mei 2024
Dear Mike, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
4/10 Buruk
Gagandeep
Bepergian bersama keluarga
21 Mei 2024
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The room shown is picture was not real , no elevator for old people , no water no room service no breakfast, front desk was busy in completely task only , no greetings no smile on the faces
Gagandeep
Tanggapan dari Karen pada tanggal 21 Mei 2024
Dear Gagandeep, thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards. Karen Assistant Front Office Manager
2/10 Sangat Buruk
Wency
Bepergian bersama keluarga dan anak
21 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Wendy, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Caroline
21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to everything with delicious onsite restaurant!
Caroline
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 22 Mei 2024
Dear Caroline, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities., especially our Restaurants. It is always nice to know our cooking is appreciated! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
8/10 Bagus
Maurizio, Bologna
20 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Grande e con tutto quello che serve.
Maurizio
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 20 Mei 2024
Dear Maurizio, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager
8/10 Bagus
William
Bepergian bersama teman, Bepergian dalam rombongan
20 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Huge noise on our second night that the staff were unable to resolve. They said that it was caused by the rain we were having but that seemed illogical. It kept us and others near us from sleeting for a good part of the night. We did not receive any offer of compensation which was very disappointing.
William
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 20 Mei 2024
Dear William, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the noise complaint with the room. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. I have a note on file that your were offered a room move. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Richard
Bepergian dalam rombongan
20 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good overall
Richard
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 20 Mei 2024
Dear Richard, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager
6/10 Cukup Baik
Edward, Pleasanton
Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Overall the stay was okay. Room was clean, building was quiet, nice pool and sauna. Dining didn’t offer limited range of types of food (normally not a big deal but there aren’t many other options in the area) and the breakfast spot doesn’t offer a “regular” breakfast.
Even though the main business is in the winter it was uncomfortably warm and there’s no AC. There’s a wall thermostat with cool and fan settings but no function; opened the window overnight and it cooled down but that took all of overnight.
Edward
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 19 Mei 2024
Dear Edward, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager
10/10 Sangat Bagus
ayesha
19 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ayesha
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nataly - Manager on Duty pada tanggal 22 Mei 2024
Dear Ayesha, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty
10/10 Sangat Bagus
Martha
Bepergian bersama teman
19 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pizza at the Timber Wolf cafe was excellent.
Martha
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sami - Manager on Duty pada tanggal 20 Mei 2024
Dear Martha,Thank you for taking the time to share your feedback with us. I am very happy to learn that you enjoyed the food from Timberwolf. I will be sure to pass this along to our food and beverage department. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.
10/10 Sangat Bagus
Andrew, Damascus
Bepergian bersama teman
18 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Woodsy inn/motel on edge of town (which is tiny). Very good pasta/pub restaurant. Clean rooms, slightly dated but comfortable in thx woods. Pleasant place to stay, 5 minutes to Lake Louise right off main highway. Quiet.
Andrew
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 19 Mei 2024
Dear Andrew,, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. We are sorry to learn that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager
10/10 Sangat Bagus
Robin
Bepergian bersama teman, Bepergian bersama keluarga
18 Mei 2024
Disukai: Kebersihan, fasilitas
Front desk staff was fantastic after a bit of a wait to check in. Room great. Timerwolf Pizza was amazing. Great staff and hospitality! Will come
Again
Robin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 19 Mei 2024
Dear Robin, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager
8/10 Bagus
Chithra
Bepergian bersama keluarga
18 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was ok. No elevators or microwave.
Chithra
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 21 Mei 2024
Dear Chithra, thank you for choosing the Lake Louise Inn and for taking the time to share a review. I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. Karen Assistant Front Office Manager
8/10 Bagus
Marius
Bepergian bersama teman
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schönes, sauberes Zimmer mit guten Parkmöglichkeiten direkt vor dem Hotel. Man hätte sogar im Pool schwimmen gehen können. Das Essen war hervorragend und das Personal sehr nett.
Marius
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 17 Mei 2024
Dear Marius,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.
6/10 Cukup Baik
kathleen
Bepergian bersama teman
17 Mei 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
There is no air conditioning in hotel.
kathleen
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 17 Mei 2024
Dear Kathleen,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.
10/10 Sangat Bagus
Lee Yew
Bepergian bersama keluarga
16 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place. Dinning is expensive
Lee Yew
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 17 Mei 2024
Dear Lee Yew, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.
10/10 Sangat Bagus
Murray
16 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Murray
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 17 Mei 2024
Dear Murray, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!
10/10 Sangat Bagus
Nicole
16 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful spot.
Nicole
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 16 Mei 2024
Dear Nicole, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!
10/10 Sangat Bagus
Tanveer
15 Mei 2024
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Tanveer
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 16 Mei 2024
Dear Tanveer, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!
6/10 Cukup Baik
Edwin
Bepergian bersama keluarga
15 Mei 2024
Disukai: Kebersihan, staf & layanan
It was not delux as advertised. We did not have access to pool or hot tub. We were placed besides a mechanical room and heard noise all night. As i was woking in the business center someone entered our room while my wife was there without permission.
Not coming back
Edwin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 16 Mei 2024
Dear Edwin, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards.
10/10 Sangat Bagus
Patrick
15 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Patrick
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Michal Srbecky - Front Office Manager pada tanggal 16 Mei 2024
Dear Patrick, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!
8/10 Bagus
Josephine Carissa Cacho
15 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is no option to turn on the air conditioning when the temperature gets hot in the room in May.
Josephine Carissa Cacho
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Karen pada tanggal 15 Mei 2024
Dear Josephine Carissa Cacho, thank you for taking the time to share your feedback with us. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the room temperature. We will follow up with our Maintenance Team accordingly. Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards. Karen Assistant Front Office Manager