Hotel dekat Lake Mission Viejo

"I loved the room and found it to be clean. My problem was with the shower. I let the front desk know that when I pulled up on the faucet lever for the water to go into the shower head, it would only get less than half of the water that was coming out of the faucet up into the shower, the rest of the strong water flow kept coming out of the faucet and also it didn’t drain so I was standing in three inches of water the whole shower. They said they’d fix it and even texted while I was out for...

"Great room. My only complaint was that it smelled a little musty - like old dust. You could only open the window slightly so we couldn’t let fresh air in."

"Property was nice but bed was really dirty Only stayed one night "

"Check in was fine. Didn't catch the additional parking fee on the website. Staff was helpful in navigating that all. We stayed in room 156 and the internet could not support streaming. The front desk offered us the pw for the conference ctr which we appreciated. Ordered bf via the website for $20/day, did not realize that most items on the bf menu were $10-16 so lost some $ there. Customer service was slow on Saturday but Sunday was ok. The food, was not that great. Ordered avocado toast that...

"No comi"

"Room was great, staff very helpful and breakfast was spot on"

"Its a beautiful room , just wish there was an overhead light. Other than that its excellent! "

"Yes "

"Staff was great! Property is OK! But this is what I paid for. Odor in the room kept me uncomfortable. "

"Great"

"Everything was great and super clean."

"I could not sleep the second night because it sounded like a porn film in the room directly above my room. Happened between 2:30-4:00 am. Top floor if I am going to stay there again. "

"We stay here monthly. Obviously we like it enough to come back."

"Great experience I would stay again! Very accommodating staff!"

" Yes, the breakfast was fresh. Air Conditioning was accurate The room was cleaned daily as requested. "

"Good hotel, but I will say that depending on who was at the front desk, the service or urgency of requests did lack. Not something that I blame them for, mainly because it was the weekend and was busy. The gentleman who works nights was awesome though - had a great convo with him around real estate and he was always engaged with visitors. Room was pretty small, but definitely in great shape and a modern look. For the price though, I may look somewhere else but fortunately I was able to take...

"The air conditioning is a bit noisy it's hard to sleep in the night"

"Great customer service, the young man in the front was attentive and kind, cleanliness and good price for the rooms. It was my birthday and I was treated special as well. I recommend it to my family and friends."

"Staff is attentive, rooms are new."