Kamar Standar, 2 Tempat Tidur Queen (Non Smoking) | Pemandangan dari kamar
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Ulasan untuk Budget Host Inn

2 out of 5
Budget Host Inn
2140 Lincoln Highway East (Route 30), Lancaster, PA

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 89 dari 457 ulasan" "
Penilaian 8 - Bagus. 110 dari 457 ulasan" "
Penilaian 6 - Cukup Baik. 84 dari 457 ulasan" "
Penilaian 4 - Buruk. 53 dari 457 ulasan" "
Penilaian 2 - Sangat Buruk. 121 dari 457 ulasan" "

6,2/10

Kebersihan

6,8/10

Staf & layanan

5,6/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

3,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Careen

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff is kind and polite. However, don’t be fooled by the pics on the site. It is AWFUL! Stay AWAY! I did not sleep all night. The base of the bed was rotted—all moldy. The sheets were dirty as if someone slept in the bed and they were never changed. The room dirty. The refrigerator and microwave dirty. I had to the front desk for extra sheets. The phone to call the front desk was not working. I spread the crushed, not wrinkled, sheets on top of the dirty ones. Early in the morning, I spent the time showering to get the grime off. Disgusting place. I had no more money so no other choice. Never again. There are places that are inexpensive and clean but this place is cheap and dirty. NEVER AGAIN! I gave it one star because no stars was unavailable. Angella

10/10 Sangat Bagus

T

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Louis

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
THIS PLACE WAS ABSOLUTELY DISGUSTING! DIDN’T EVEN STAY A FULL HOUR BEFORE ME AND MY WIFE LEFT. COCKROACHES, TRASH EVERYWHERE. OLD EXPIRED FOOD IN THE FRIDGE. PLACE LOOKED LIKE IT HADN’T BEEN CLEANED IN MONTHS! NEVER EVER EVER AGAIN!
Tanggapan dari Customer Service pada tanggal 21 Nov 2023
Dear Guest,We thank you for taking the time to provide your feedback. We will certainly let the staff at the property know about this issue. We hope you have a great Thanksgiving.Sincerely,

10/10 Sangat Bagus

T

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff
Menginap 1 malam pada bulan November 2023
Tanggapan dari Customer Service pada tanggal 21 Nov 2023
Dear Guest,We thank you for our Excellent 5 rating of the hotel staff and services. Please have a Great Thanksgiving. Hope to see you again soon.Sincerely,

10/10 Sangat Bagus

T

Disukai: Staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 1 malam pada bulan November 2023
Tanggapan dari Customer Service pada tanggal 18 Nov 2023
Dear Guest,We thank you for the 5 Excellent rating of the hotel and staff services. Please have a great fall and hope to see you again soon.Sincerely,

4/10 Buruk

Richard

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Old and worn out property. Smelled of cigarette smoke. No clock in the room and wake up calls were not reliable. Internet service was not very good.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Customer Service pada tanggal 8 Nov 2023
Hello Richard,We thank you for taking the time to provide your feedback to help us improve our services. Please enjoy and have a great fall season.Sincerely,

8/10 Bagus

Scott

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
The room was fine. The only problem I could mention was the bed, the mattress was uneven and your head was lower than your legs if you slept with your head against the headboard.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Customer Service pada tanggal 8 Nov 2023
Hello Scott,We thank you for the excellent rating of 8 for your most recent stay. We appreciate your feedback.Sincerely

2/10 Sangat Buruk

Susan

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The room I stayed in smelled like cat pee. There were bugs in the bathroom possibly cockroaches
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide us with your feedback to help us improve the motel.

2/10 Sangat Buruk

Francisco, Royersford

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stay away fron this place i check in at 3pm i check out 11 pm same day i couldnt sleep there that place is bad
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Jeffrey

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awful do not book here.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Amanda

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our room was nice to lay our heads Down that was about it. It was a nice area and nice hotel on the outside. But once you got into the room it was so dirty. There was a used toothbrush under the mini fridge. A Lollipop and candy wrappers on the floor looks like the room wasn’t even cleaned at all. The shower curtain wasn’t cleaned it was so dirty the ceiling tiles in the bathroom looked water logged and ready to fall down. When I woke up that morning went to the bathroom their were cockroaches in the bathroom sink. The air conditioner had all kinds of dust on it. The blankets had cigarette holes on it.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Jeremy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beware
The room had bugs. The sheets / blankets had holes in them. The TV package was a total of 13 channels and 2 of those were DirecTv ads. I went to take a shower and roaches were crawling in the bathtub. I have never stayed in a room this bad in all the years and different places I have traveled. I mentioned something to the front desk and the only thing he could do was pass the information. I will never stay at this hotel again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Judy

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked a weekend stay I checked in Friday night and checked out about one hour later… The site that I booked this place from should take their name from this place… I try getting a refund I was talking to their chat online they said hold on so that they could gather my info I am still holding on. I want a refund, I also took pictures of the mattress and bathroom . Run from there I think I click on the wrong place I usually look for great reviews.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Megan

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was unable to check into my room due to a man wailing a chefs knife in the parking lot by the door. The police were contacted after he did not leave. I made several attempts to cancel my reservation as the website says free cancellation (with no time limit). The manager of the hotel refused to refund me or cancel my reservation and said the guy with the knife in the parking lot always comes around and is ‘harmless’ and that my room was still available and I should go in. I did not. HORRIFIC experience
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

William

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Avoid this property at all costs. Condition of the room was horrible. Sheets were dirty and had old cigarette burns and many visible stains. Carpet had holes it it and is filthy. Box spring sides were exposed and covers were shredded. Walls were dirty with some kind of fuzz or lint embedded in them. Pillows looked they were stuffed with 3-inch foam cubes. I left immediately. Property would not give me a refund. I have photos to document all of the above.
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Ryan

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My room had cockroaches in it, carpet was dirty, crayon marks on the wall, bed and box spring dirty and torn, paint on the walls we're chipped in many places, dusty, shower was filthy.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 21 Okt 2023
Dear Guest,We thank you for taking the time to provide your available feedback. Please have a great fall.

2/10 Sangat Buruk

Anna, vinton

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 27 Sep 2023
Dear Guest,We thank you for your feedback. Please have a great fall.Sincerely,

2/10 Sangat Buruk

Brandy

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel smelled of smoke upon entrance and in the rooms. When we entered the room there was a big bug that was on the night stand. The blankets and bed skirting were all torn up. If we didn't check in a little before midnight we wouldn't have stayed. I went to shower the next morning but the towels were dirty. The shower had bugs all through it. When I left the door wouldn't even shut. Waiting to hear back from management on refunding the second night. We left and rented a room at motel 6. We had a lot better of an experience there!
Tanggapan dari Customer Service pada tanggal 27 Sep 2023
Dear Guest,We are 100% nonsmoking facility. We apologze that another guest violated this policy. We do appreciate your feedback to help us improve our services.Sincerely,

2/10 Sangat Buruk

David

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check-in was smooth and Front-Desk staff were pleasant. However, when we got to our room we were greeted with an unpleasant smell. There was no toilet paper in the room and nowhere to put it! Bedding was in place, but not pressed and was dirty. Bed skirts were ripped and threadbare. TV Remote had only one battery. Walls showed damage with no signs of attempted repair. Towels we old and thin. It was a thoroughly unpleasant experience. We did not stay.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 27 Sep 2023
Dear Guest,We thank you for your feedback. We will forward your comments to the staff at the property.Sincerely,

2/10 Sangat Buruk

Cate

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If I could rate this place a negative (-) number, I’d rate it -10. It is NOT a hotel for tourists, but instead a place where locals, down on their luck, live year-round. The whole place reeks of stale, ground-in filth and cigarettes, and our room was disgustingly dirty, abused, and neglected. (Pix to follow) It’s a local dive (aka ‘roach motel’) that’s either used for impoverished year-round living, of cheap room rental to have sex with a stranger (and then depart). It was deplorable and disgusting in EVERY regard, and we could not feel safe or comfortable staying there, so we left and found another place (a Choice hotel) nearby.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 27 Sep 2023
Dear Guest,We thank you for your valuable feedback to improve. Please have a great fall.Sincerely,

2/10 Sangat Buruk

Nicole

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I want my money back stayed two nights arrived late night on 2nd day seen roaches
Tanggapan dari Customer Service pada tanggal 27 Sep 2023
Dear Guest,We thank you for your feedback to help us improve our services. Please have a great fall.Sincerely,

2/10 Sangat Buruk

Chris

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This room was not good at all. When we walked in we had soap only for "toiletries" provided. There was residue on the chairs, the box springs look like they had a fight with a cat, a white spot on the floor, the door was duck taped and a patched over whole in the wall. I then had to ask for pillows, which there were none to give, towels, and an ice bucket. BUT that wasn't the worst part. I'm lying in bed and a ROACH crawled up the wall next to my head. There were Roaches everywhere. They laughed at the front desk and gave me roach spray. That is disgusting,  and appalling. I would be ashamed.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 17 Sep 2023
Dear Guest,We thank you for taking the time to provide us with feedback. We will certainly forward it to the property. Please have a great fall season.Sincerely,

2/10 Sangat Buruk

Daniel

Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for the your comment.Sincerely,

2/10 Sangat Buruk

victor

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Did not stay at this place , it was a dump , the employee warned me before showing me a room and i couldn’t believe my eye , had to go stay elsewhere, this hotel should NOT be on Expedia .
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will certainly forward your comments to the property staff.Sincerely,

4/10 Buruk

Cynthia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This is a place were you only want to stay for one night and hit the road in the morning.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will certainly forward them to the property.Sincerely,

6/10 Cukup Baik

Russell

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Friendly and helpful staff. Room was bad.
Staff was friendly and helpful, no complaints there. Condition of the room was not good. Chair was broken and could not be used. The blankets were full of large holes. There was a hole in the wall. Room was non smoking but still smelled of smoke.
Hole in wall.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will certainly forward them to the property staff. Sincerely,

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not stay! Hotels.com should not list
Cockroaches everywhere. Holes in the walls Broken furniture. Decided it was better to sleep in my car with my family than stay in that room.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will certainly forward them to the property staff. Sincerely,

4/10 Buruk

Denton

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk person was being rude
Menginap 1 malam pada bulan September 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for our feedback. We will certainly forward them to the property staff. Sincerely,

2/10 Sangat Buruk

Sarah

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Customer Service pada tanggal 31 Agu 2023
Dear Guest,We thank you for your feedback. We will forward it to the property staff. Have a great fall.

10/10 Sangat Bagus

Santa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 31 Agu 2023
Dear Guest,We thank you for taking the time to provide us with your comments. We will forward your comments to the property staff. Have a great fall.

2/10 Sangat Buruk

Breve

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is bed bugs cockroaches the bed is dirty the sheet is torn the bed skirt is ripped and falling of the Matt is broken and smelly there was trash in the room the light bulbs were missing the vent had a towel in it the walls were dirty the tub was disgusting
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 31 Agu 2023
Dear Guest,We thank you for taking the time to provide feedback. We will certainly forward your comments to the property staff. Please have a great fall.Sincerely

8/10 Bagus

Santa

Menginap 14 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Sep 2023
Dear Guest,We thank you for the Excellent rating of the hotel location and staff services. We hope you have a great fall season.Sincerely,

2/10 Sangat Buruk

Stephen

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked a room online for the Budget Host Inn in Lancaster, PA Checked in and paid for the room on my credit card Fri. July 21, 8:49pm EST Room was disgusting. Smelled strongly of urine, baking soda powder was all over the carpet presumably to absorb the odor, which it wasn’t doing. The sheets, beds walls, furniture was disgusting and dilapidated. Never seen a hotel/motel room as horrible as that. Spoke to the person at the front desk asking for another room. Was told they couldn’t not give us another room. Then told him we refuse to stay and would like a refund. Was told he could not give us a refund and we would have to talk to a manager the next day. Called back to talk to a manager the next day. The person I spoke to said she could not do anything, but would leave a message with my information for the manager and they would get back to me. After waiting for two days to hear back from the manager, I called again and spoke to a different person. They said they could not do anything, but could forward me to the manager’s voice mail. Left a message on the manager’s voice explaining the situation. Have yet to hear back from them. Continuous call to the hotel have gone nowhere with everyone I speak to saying "they're not in charge of that" and when this people forward me to some who address the issue they do not answer or call me back.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will certainly forward them to the to the property.Sincerely,

2/10 Sangat Buruk

Tara

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible conditions
This place is absolutely horrible!! We walked into our room and left immediately! The walls are filthy, the hallway smelled like standing water/cat pee, the beds were disgusting, lamp shades were missing, the door appeared to be kicked in, the wall next to the first bed was patched but not sanded or painted, the red chair was all torn up, the place is disgusting! We drove a few feet down to Econo lodge and that place was no better!! I would not recommend staying in this area! After two hotels and driving 10 hours from Michigan we are leaving at 2:30am from the second hotel with no refund from either hotel and no idea where we are going to stay!!! I will never visit this area again!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 22 Agu 2023
Dear Guest,We thank you for taking the time provide your valuable feedback. We certainly will forward your comments to the property staff. Please have a great fall.

2/10 Sangat Buruk

Trizz84

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
PLACE IS RUN DOWN. NEEDS TO BE TORN DOWN. I DONT UNDERSTAND HOW IT IS STILL ALLOWED TO OPERATE. RIDICULOUS. PLACE SMELLS LIKE URINE AND CIGARETTE SMOKE. WOULD NOT STAY HERE AGAIN IF THEY OFFERED ME TO STAY FOR FREE!!!!!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 22 Agu 2023
Dear Guest,We thank you for taking the time provide your valuable feedback. We certainly will forward your comments to the property staff. Please have a great fall.

2/10 Sangat Buruk

JULIE

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 10 Sep 2023
Dear Guest,We do not show you staying with us.Sincerely,

2/10 Sangat Buruk

Marvin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hallways smelled terrible. The non-smoking rooms were full of smoke. The sheets were dirty. Bathroom was dirty. Floors were sticky.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 22 Agu 2023
Dear Guest,We thank you for taking the time provide your valuable feedback. We certainly will forward your comments to the property staff. Please have a great fall.

2/10 Sangat Buruk

Kelvin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We couldn’t stay at the hotel. It was extremely dirty. The guy on the reception said that they would return our money on the credit card that we used to pay, but until today (almost a week after) the money was not returned to our cards!!!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 22 Agu 2023
Dear Guest,We thank you for taking the time provide your valuable feedback. We certainly will forward your comments to the property staff. Please have a great fall.

2/10 Sangat Buruk

Adrielly

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bad room, they didn't refund my money
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 7 Sep 2023
Dear Guest,We thank you for your feedback. We will forward them to the property.Sincerely,

6/10 Cukup Baik

Scott

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank you for your kind words inregard to staff services and the hotel location. Since we are close to the outlet stores and in the middle of the Amish Country we are the ideal place to stay at when in Lancaster. We hope to see you again for the fall shows.Sincerely,

2/10 Sangat Buruk

Luis

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely not recommend I was only there for like 3 hours and when I turned off the light the bed bugs started biting me they definitely ruined my night I had to leave the place and I didn't get a refund they said call me back in four or five days
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 22 Agu 2023
Dear Guest,We thank you for taking the time provide your valuable feedback. We certainly will forward your comments to the property staff. Please have a great fall.

2/10 Sangat Buruk

Marcel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,Thank you for your feedback and hope to see you again soon. Have a wonderful fall.Sincerely,

2/10 Sangat Buruk

Blue

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank you for your Excellent 4 rating of hotel staff and services. We hope to see you again soon. Have a great fall season.Sincerely

4/10 Buruk

yaoyao

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
noisy and dirty, broken furniture
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank you for the Excelkent 5 rating of the hotel staff services. We hope you have a great fall.Sincerely,

2/10 Sangat Buruk

Desiree

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It was the worst hotel I ever stayed in, there was cockroaches the walls had holes in them it didn’t smell the greatest it looked nothing like the pictures on your website
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank you for taking the time to provide your feedback. We will forward them to the property staff. Please have a great fall.Sincerely

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was dirty. Holes in the wall, missing lamp shades and no electricity in 1/2 the room. Beds look they we never made.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank you for taking the time to provide us with your valuable feedback. We will certainly forward your comments to the property staff. Sincerely,

10/10 Sangat Bagus

Evelyne

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Walking distance to food and shopping. On the bus route into lancaster city itself.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 17 Agu 2023
Dear Guest,We thank for the Excelkent 5 rating of the hotel and staff services. We hope you have a great fall.Sincerely

2/10 Sangat Buruk

Mathew

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT STAY HERE
Room was disgusting. It should be condemned
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Service pada tanggal 3 Agu 2023
Hello Mathew,We thank you for taking your valuable time to give us feedback. We will forward you comments to the property staff. Please have a great summer.Sincerely,Customer Service

10/10 Sangat Bagus

Angela

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Customer Service pada tanggal 4 Agu 2023
Hello Angela,We thank you for your kind reply. Please have a great summer.Sincerely,Customer Service

2/10 Sangat Buruk

THOMAS

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hooker drug den hid out.
very dirty, holes in the walls ,large area of paint chipping of of walls, curtain rod broken, bath tub filthy, ashes all over bed night stand, at least for different rooms fighting going on at different times of the night, the picture looks nothing like the rooms I say rooms because we had to move from room 222 to 213 tv old and broken both rooms where filth. Sorry did not think to take pictures. seem to be a hooker drug den hid out. needs to be remove from you list
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Customer Service pada tanggal 31 Jul 2023
Dear Guest,We greatly appreciate you taking your valuable time to provide your feedback. We will certainly forward your comments to the staff at the property. We hope you have a great summer.Sincerely,