Search Hotels Near Twin Brooks Golf Course, Hyannis

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"Staff are amazing, place is beautiful, clean and all around wonderful place "

"The room was clean had everything in it you could need. The staff was friendly and accommodating ice machine easily accessible and a filtered water cooler in the lobby was great. Pool area was closed but it looked like a nice area."

"Terrible management. Don't stay here."

"Clean"

"Everything was great"

"Clean room, friendly staff and close to a mall."

"I was mostly disappointed with the heating system. It was very loud and took long time to heat one room. I was also not happy with the smell of bleach in the water from the faucet. "

"Very kind staff. Functional, clean room. Had an early bus and they let me take a few things for breakfast the night before."