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"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"Very good "

"You have just about everything you need to get you settled in for your stay. Staff are extremely warm and welcoming, and there was a great group of people while I was there. Will almost definitely return in the future! Thanks"

"I stayed at this hotel, which is officially rated as 5 stars, but in reality I would give it more of a solid 3 stars. The rooms are very spacious and, most importantly, everything is extremely clean — that’s definitely the hotel’s biggest strength. However, the rooms are quite outdated. Some of the furniture is chipped, the inside of the fridge was cracked, and overall you can see that the place needs renovation. Still, the cleanliness made up for a lot. Breakfast was absolutely perfect. There was everything from a full English to continental options, various drinks, and plenty of healthy choices. Definitely one of the highlights of the stay. I didn’t try the pool because we spent most of our time outside sightseeing. The area around the hotel doesn’t have many restaurants, so it’s not a destination like Los Cristianos. We drove about 10 minutes to the beach, which was great. The hotel is only about 14 minutes by car from the airport, which is convenient, but keep in mind that planes fly directly over the property. If you spend the whole day at the hotel, the noise might start to bother you. Overall, a clean hotel with excellent breakfast, but not up to true 5-star standards. Definitely would come back in future "

"The room we was given was so spacious and comfortable with a beautiful sea view."

"Clean bright room, helpful staff at desk, great area to walk around sea views outstanding"

"Beautiful apartment very spacious and clean. Well equipped and lovely quiet setting. 10 minute walk to restaurants and bars. "

"Yes."

"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "