"The hotel has been beautifully refurbished yet still retains it’s original grandeur. Rooms are well equipped and very comfortable and clean.
Breakfast was very good lots of choice and staff on hand to assist with special requests.
Staff in general were very accommodating and friendly.
We booked again before we left, that’s how much we liked it!"
"beautiful grounds, well kept, lovely historical building with old paintings, a piano in the fopyer, comfortable seating the bar, lounge and restaurant. rooms are exceptional, all staff are exceptional and local who know about Yorkshire. No riff raff!"
"Great hotel. Very clean, all staff were very friendly, service was excellent, breakfast was excellent and the rooms were very nicely done and very comfortable. We will 100% look at staying with this brand again."
"Had a 4 night stay at the hotel. Location is excellent although I didn't know the entrance was around the back. The revolving doors are not useful if you have luggage. Reception staff were good and my high floor request was accommodated. That said one of the lifts was out of order and this queues and wait times were excessive.
The room faced the city but on floor 17 had an amazing view. The room however was dated. The dressing table showed signs of wear and the decor was old. The bathroom had a shower over the bath and took a bit of working out how to use. Provided shampoo etc was a good quality.
The hotel operated a no clean policy in exchange for drinks tokens but 1 drink for 4 days was not an industry leader. That said it is a initiative I support.
Check out was quick and a free luggage hold was offered and welcomed.
Overall a great location spoiled slightly by old rooms, lift issues and a not exactly industry leader approach. That said for the price I would return."
"Spotlessly clean and nice sized room with powerful air conditioning. Staff were super friendly which I don’t always find in other hotels I use. Very satisfied with my stay."