Pemandangan dari udara
Cek ketersediaan

Ulasan untuk Club Bali Family Suites @Legian Beach

3.5 out of 5
Club Bali Family Suites @Legian Beach
Jl. Werkudara 526, Legian, Bali

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 30 dari 128 ulasan" "
Penilaian 8 - Bagus. 51 dari 128 ulasan" "
Penilaian 6 - Cukup Baik. 30 dari 128 ulasan" "
Penilaian 4 - Buruk. 9 dari 128 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 128 ulasan" "

7,8/10

Kebersihan

8,0/10

Staf & layanan

6,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

5,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

brittney

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Great location but the rooms where a little old and cleaning/ housekeeping is every 2 nd day not daily
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

richard

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always stay at this motel, first time using 2 bedroom suite, was great and good price. Overall site is not westernised, its very bali. Give location a try. Beach is 2 minute walk from motel pool. Staff are fantastic. Plenty of stores and restaurants in the area
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Filman pada tanggal 28 Feb 2024
Dear Mr.Tomkins.Thank you for being great customer ,we were glad anytime to welcome you back to our place and we hope that you and family always stay happy and healthy.Kind RegardManagement

2/10 Sangat Buruk

Sara

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Booked a family suit at club Bali family suits which is not actually part of the the whole hotel showing of the pictures are incorrect!!! first night we had no power, wen ever u have a shower water would leak all over the floor,toilet would always be blocked, only had a sheet on beds! Couldn’t get towels at swimming pool because the pool advertised as club bali wasn’t actually part of the hotel. There was rarely any one at the reception, very disappointing
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 17 Jan 2024
Dear Ms.Thank you by giving us feedback , we do understand your uncomfortable situation while staying hopefully in the future we will dress up our issue and make more better ,our suggestion please check your booking firmly to avoid misunderstanding booking ,and as far as info we have get they give free night as compensation which you have not mention in your comments.One agian we do apologize ,for inconvenience.RegardsManagement

4/10 Buruk

Calderon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 28 Des 2023
Dear Mr. CalderonLet us deeply apologize for inconvenience happen while your ,we do understand and let us fix it and hopefully we will still seeing you in the future,for better stays in here.Also we will organized actual info and erase those not actual in our property.

8/10 Bagus

Terence

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The Water pressure was non existant in the showers, its a joke the water pressure, ( not hard to add a pump inline to push water) the toilet had to be repaired twice in 4 days as it continued to drip and needed a new cistern ( that never happened) was still leaking when we left
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 24 Okt 2023
Dear Mr.PanczykOn behalf of management we do deeply apologize for uncomfortable happened of water pressure in your toilet ,we will straight away addressed this issue and thanks you for staying with us ,looking forward to see back in here.RegardsManagement

10/10 Sangat Bagus

rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we just had 10 days at Club Bali and have to say it is a great place to stay, huge 2 bedroom apartment on high floor we even had sea views ,the staff were lovely very helpful especially Sriasih from the moment she greeted us to the time we checked out she was happy to help with anything we needed a big thankyou to her for making our stay even better .We would definitely recommend staying here
Menginap 9 malam pada bulan Oktober 2023
Tanggapan dari Filman pada tanggal 13 Okt 2023
Dear Ms.RebeccaWe are glad to have your Good review ,hopefully we wiil see you again and make more better while your next visit here.RegardsManagement

2/10 Sangat Buruk

Kevin

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Club Bali is situated within the beautiful grounds of the The Jayakarta Hotel. However, it would be in the interests of Expedia to restrict its accomodation options to those that meet a minimum standard of 2/3 stars.
Menginap 9 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 29 Sep 2023
Greetings Mr.Kevin we do Apologize in you uncomfortable experience in our hotel,if i might know what was a cause for it while you are staying here.so we might address on it.

2/10 Sangat Buruk

Glen

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They charged me double . It was filthy
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 8 Sep 2023
Dear SirWe ve apologize this happened but we ve met in direct and explain in detail,because your booking under other travel agent until we ve found from expedia,and directly also we let you know ,we have communicate with expedia to refund your payment.Thanks you Hope to you next

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As expected. Was great that we could stay a couple hours later at a minimal cost
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Narendra pada tanggal 7 Jan 2020
Dear Value Guest, We would like to thank you for taking the time to write for the review pertaining to your recent visit to our Resort. It gives us great pleasure hearing from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bali again soon, don't hesitate to contact us. We all look forward to welcoming you and your family back to our resort. Warmest regards, Narendra Ecommerce Manager

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property is old. The photos of the exterior, grassed areas and pools are of another resort. Club Bali family suites has no pools. It has a tiny fish pond at the entrance to reception. This is the closest thing to a pool that it has. Had great difficulty getting a refund and moving to a proper resort
Menginap 9 malam pada bulan November 2019
Tanggapan dari Narendra pada tanggal 7 Jan 2020
Dear Value Guest, Thank you for your detailed feedback pertaining to your recent stay at our resort. It is unfortunate to learn that we could not live up to your expectations on certain aspects. Our team is continuously enhancing the service and facilities therefore your feedback is important. Please rest assured that we will take necessary actions to prevent any such future occurrence. Thank you again for sharing your thoughts and we look forward to welcoming you again on your next visit to Bali Warmest regards, Narendra Ecommerce Manager

6/10 Cukup Baik

Bronwyn

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Stay at the Jayakarta instead
I contacted the hotel twice via hotels.com, once by email and once by Facebook to ask if the hotel do transfers from the airport and could we please have an infant cot and never received a reply, communication very poor. I could even see they had seen my message on Facebook and just chose not to reply. We arrived late at night and so of course... no infant cot. There also weren’t any towels in our room so we had to ask for them the following morning, but due to the language barrier the housekeeping staff just kept telling us to leave our towels on the floor, which is fine... if we had towels to leave on the floor! So after a 10 minute exchange of feeling like we were accused of stealing towels they finally told us they’d bring some up. It’s an unusual set up where it’s right next to the jayakarta so you use their pool but pay cash for poolside service instead of charging to your room, and when we went to the restaurant the day after we arrived there was this strange moment where they wouldn’t seat us but couldn’t tell us why, it turns out that we had to pay our reception for breakfast and then they’d give us a ticket for us to take to the restaurant (owned by jayakarta) I’m sure we weren’t the first people to make this mistake but instead of telling us what to do, our family of four was just left standing there wondering what the hell was going on. So we just went to the coffee club next door where the service was superb and the wifi free.
Menginap 5 malam pada bulan Oktober 2019

6/10 Cukup Baik

Sean

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
What out for the extra charges
The Jayakarta Resort is great other than the lack of sun lounges due to selfish people reserving them for extended periods when not at the pool and the ridiculous amount they charge for a Bintang (60,000 Rupiah) - around twice what you pay immediately next to the resort on the beach or street. Even much more than in nice restaurants nearby. The room was tired but about as expected as this isn't 5 star accommodation. Some of the switches on the lamps made me a little nervous. Smelled a little musty but wasn't a big bother. The cleaning left a little to be desired. You could clean you feet, walk around for 5 minutes inside and they would be black again. When our young son unfortunately threw up on the sheets they quickly replaced them, which was much appreciated. Disappointingly on check-out we were hit with a 350,000 Rupiah (approx. $35 AUD) charge as there was a small pink mark on one of the sheets from some wet bathers inadvertently being placed on the sheets. I'm sure some Napisan would have fixed them but there was no point arguing. Left a bad taste in our mouths as we left the room in tidy condition.
Menginap 8 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Menginap 10 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff, great location, value for money and clean comfortable rooms. Will be staying again.
Menginap 6 malam pada bulan Agustus 2019

8/10 Bagus

Jean guy

Disukai: Kebersihan, staf & layanan
Bien
Nous avions demandé la navette aeroport, super service .... Hotel tres bien place en face de la plage , possibilité de manger au restaurant animė buffet thématique le soir , tres bon avec apero buffet plat et dessert face aux 3 piscines . La douche ne fonctionnait pas et immédiatement la maintenance est intervenue , sans reussir a resoudre le problème. Des nuisances sonores ( pose de carrelage des 6h du matin ) nous ont gene en plus de la douche , mais nous avons pu changer de chambre tres rapidement avec l'aide du personnel tres avenant et disponible.
Menginap 5 malam pada bulan Juli 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
タオル類は交換なしで5日間そのままだった 日本語が通じない為、意思の疎通は難しい
Menginap 6 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel is old and needs a facelift. Some minor improvements would life the rating for sure but overall would happily stay again for the price!
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

Karl Terje

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mye for pengene inne på området til stort resort
Veldig grei plass å bo for en familie om du vil bo på et stort resort med flere bassenger. Sånn sett mye for pengene. Ikke frokost inkludert, men vi kjøpte denne på Jayakarta resorten som du har tilgang til (ca.80kr per frokost per voksen). Litt busy og veldig smale veier/gater rett utenfor.
Menginap 7 malam pada bulan Juli 2019

8/10 Bagus

Fabien

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Narendra pada tanggal 2 Agu 2019
Dear Fabien, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. All of our spacious, clean and comfortable One Bedroom Suite (45 sqm), Two Bedroom Suite (90 sqm), and Three Bedroom Suite (105 sqm) offer the best value and great alternatives to standard hotel rooms including a fully-equipped kitchen and all the benefits of beach-front resort facilities making it the ideal choice for family and friends traveling together. Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely helpful staff, clean rooms, close to everything.
Menginap 7 malam pada bulan Juli 2019
Tanggapan dari Narendra pada tanggal 2 Agu 2019
Dear Value Guest, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. All of our spacious, clean and comfortable One Bedroom Suite (45 sqm), Two Bedroom Suite (90 sqm), and Three Bedroom Suite (105 sqm) offer the best value and great alternatives to standard hotel rooms including a fully-equipped kitchen and all the benefits of beach-front resort facilities making it the ideal choice for family and friends traveling together. Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and helpful staff, clean rooms with everything we wanted.
Menginap 12 malam pada bulan Juni 2019
Tanggapan dari Narendra pada tanggal 3 Jul 2019
Dear Value Guest, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Juni 2019
Tanggapan dari Narendra pada tanggal 3 Jul 2019
Dear Value Guest, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

10/10 Sangat Bagus

Kerry, Hillsboro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When our flight was cancelled and there were phone issues, they really help with relaying information with Expedia. They also arranged rides for us as needed.
Menginap 7 malam pada bulan Juni 2019
Tanggapan dari Narendra pada tanggal 3 Jul 2019
Dear Kerry, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

10/10 Sangat Bagus

Courtney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This accommodation is all about best price for central location. Straight off the beach. The accommodation is a great base if you're like us and only need the room to sleep in and shower. The kitchen facilities are a good bonus as well. It also has the advantage of being able to use the pools of the Jayakarta (even though its tough to get a pool side seat).
Menginap 8 malam pada bulan Juni 2019
Tanggapan dari Narendra pada tanggal 3 Jul 2019
Dear Courtney, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Pool area was the best
We likes the kitchen for making food. Also the pool area was really nice. Good location. Downside was no wifi outsider the room, not at the pool either.
Menginap 9 malam pada bulan Mei 2019
Tanggapan dari Narendra pada tanggal 29 Mei 2019
Dear Value Guest, It is our pleasure that able to share your tremendous experience to our staff during your stay with us and your value information will improve our property service and we hope that we may able to welcoming you again on your next vacation Should you require any information or assistance, please feel free to contact us Once again, thank you for staying with us Kind regards, Narendra Club Bali Family Suites

6/10 Cukup Baik

shayne

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Bali family stay
This was a great place to be if you like to stay in the hotel area with maybe small kids . The hotel is looked after well but is starting to date abit now . It has entrance to the beach and other enterance is good location to fooderires . Wifi was terrible but they said this was insulated and had technical problems .
Menginap 2 malam pada bulan April 2019
Tanggapan dari Narendra pada tanggal 22 Apr 2019
Dear Shayne, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. On behalf of management we do record your information and share with our operational team to solve the issue and we hope this issue would not happening again in future Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact us on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

6/10 Cukup Baik

Nicki, Templestowe, Victoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Mostly we loved Club Bali (repeat customers). We know it's older, but could bit use shower in main bathroom without flooding the vanity & floor. Only about 10 jets of water came out. Has to use children's shower. As liquid soap is now provided, a facewasher would come in handy. Wi-fi terrible! Would only stay logged in for approximately 1 minute before you had to log back in again. This was while sitting within 1 meter of the modem. Hopefully these issues get fixed.
Menginap 7 malam pada bulan April 2019
Tanggapan dari Narendra pada tanggal 6 Mei 2019
Dear Mrs. Nicki, please accept our sincere gratitude and it is our pleasure to greeting and welcoming you again during your holiday to Bali, on behalf of management we do inspect and coordinate all your value review to our management with intensively and we do apologize to any inconvenience experience during your stay at our hotel. this information has been handle with care by our related team and we do create improvement to our hotel service. We hope with this issue would not happened again with you or other guest in future Should you require any information, please feel free to contact us for more assistance. Thank you and look forward to welcoming you again on your next vation Kind regards, Narendra Ecommerce Manager Club Bali Family Suites

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Narendra pada tanggal 1 Feb 2019
Dear Value Guest, Thank you for your time to write your valuable review during your stay at our property, with your information we would be more than happy to share to all of management and staff, to encourage our hotel service It is our pleasure to welcoming you again on your next holiday to Bali Once again, thank you for trusting our hotel as one of your preferred place to stay Kind Regards, Narendra Club Bali Family Suites

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing. Suites older and in need of refurb. Noisy at night.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Narendra pada tanggal 30 Des 2018
Dear Value Guest, Thank you and please accept our sincerely apologize to any inconvenience experience you may had during your stay with us and with this value review we do share to our management and improve our quality of service in future, with our property style is originally takes from Balinese style as we hope this would not become issue in future Should you require any information or assistance, please feel free to reach us in future One more time thank you to your value review and we hope we able to welcoming you again on you next vacation to Bali Kind regards, Narendra Club Bali Family Suite

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great location but in need of repair and refresh.
Older style but great location on the beach. Bed and pillows were ok. All Linen & towels looked old and discoloured and unclean. We had a two bedroom, two bathroom apartment. Only one bathroom worked from day one when we got there. Toilet was cracked and flooding the bathroom with toilet water and shower tap broken over the shower spa and also flooded the bathroom when used so we couldn’t use. Sad thing was they said our apt was booked it straight after we left so next person checking in would have had that problem also. No offer of a discount for not getting what we paid for either. They Also questioned us about a missing glass from the kitchen which we had no idea what they were talking about as we didn’t take or break any glasses. They made me hand write a letter stating so. Even though good location, I wouldn’t stay there again.
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Narendra pada tanggal 13 Des 2018
Dear Value Guest, Thank you and we do receive your information with well and according to your review has been follow up with hotel management and we hope this situation would not happened again in future. On behalf of the property we highly appreciate with your review as to improve our property service in future and we hope you may have great holiday during your stay in Bali, for sure we would very delight if we able to welcoming you again in future Thank you Kind regards, Narendra

6/10 Cukup Baik

Aaron, perth

Disukai: Staf & layanan
the pools and location of this hotel are good as we like the beach
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari Narendra pada tanggal 16 Okt 2018
Dear Aaron, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination of choice in Bali as well as providing us with the feedback and the wonderful review from your recent stay. It is always a pleasure to hear how much our guests have enjoyed their stay. As you have indicated, we strive to provide a room that is clean and comfortable at a value conscious price with friendly attentive service which all our friendly and helpful staffs are committed to making your stay both enjoyable and comfortable with their do anything to please attitude. Additionally, our location is particularly great for all that you have mentioned and we are happy that you made the most of it. The resort is conveniently situated at a great beachfront location with great facilities for family including three swimming pools, kids pool, kids club, kids playground, spa & wellness center and surrounded by many restaurants, bars and shops (across the road) with a little walk from the hustle and bustle area (better, quieter) in Legian-Kuta, Bali. We very much look forward to welcoming you back again in the future and please feel free to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards, Narendra Ecommerce Manager Club Bali Family Suite

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place to stay, room is clean, staff are helpful and friendly, and the pool area and grounds are beautiful. Thank you
Menginap 9 malam pada bulan Agustus 2018

6/10 Cukup Baik

Kat, Gold Coast

Disukai: Staf & layanan
Close to the beach, pretty good location for shops and a few markets. Our room was quite dark and aircon in the lounge area didnt work very well. Pool area was good and also breakfast. This hotel was just ok but i wouldnt stay again.
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Narendra pada tanggal 4 Sep 2018
Dear Mrs. Katrina, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination of choice in Bali as well as providing us with the feedback and the wonderful review from your recent stay with your family. It is always a pleasure to hear how much our guests have enjoyed their stay. As you have indicated, we strive to provide a room that is clean and comfortable at a value conscious price with friendly attentive service which all our friendly and helpful staffs are committed to making your stay both enjoyable and comfortable with their do anything to please attitude. Following to your additional review, we do allocate and investigate this issue and we hope this situation would not happening again in future. We very much look forward to welcoming you back again in the future. Kind regards, Narendra Ecommerce Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very old and desperately in need of a full renovation. Some really nasty smells coming from the bathroom areas too.
Menginap 6 malam pada bulan Juli 2018
Tanggapan dari Narendra pada tanggal 26 Jul 2018
Dear Value Guest, Thank you for trusting our hotel as one of you place to stay during your vacation and we also appreciate to your have your time to write valuable review while staying with us, in this situation we do deeply investigate and concern to your information following to our property and we hope that this would not happened again in future, big our hope to welcoming you at our hotel Should you require any information, please feel free to reach us at ecommerce@clubbali,com One more time thank you and have a great time Kind regards, Narendra Club Bali Family Suites

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family Friendly
Enjoyed our stay, room size awesome, clean, and comfortable
Menginap 10 malam pada bulan April 2018
Tanggapan dari Narendra pada tanggal 3 Jul 2018
Dear Value Guest, Thank you to your time to write valuable review while staying at our hotel and we are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. I shall certainly pass and share on your lovely comments to our staff that will be happy to know that the services rendered were appreciated. Once again, thank you for your feedback, and we look forward to welcoming you back to Club Bali Family Suites @ Legian Beach in the near future. Kind regards, Narendra Club Bali Family Suites

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
古いかな❗
バスタオルしか支給されない。古くて破損した物が何点かあった。蟻に食材をダメにされた。
Tanggapan dari Narendra pada tanggal 24 Apr 2018
Dear Value Guest, Thank you for trusting our hotel as your one of destination to stay while in Bali and following to your review we do record and inspect with care and share to all the related department and we do apologize to your inconvenience experience with ant on our garden, we will take seriously treatment and hope these would not happened to other guest in future. On behalf of management we do thank you to your review and we hope we are able to welcoming you again on your next trip Kind regards, Narendra

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel
The staff here are absolutely wonderful and take good care of all your needs
Menginap 16 malam pada bulan April 2018
Tanggapan dari Narendra pada tanggal 24 Apr 2018
Dear Value Guest, Please allow me to express our gratitude and share your value experience while stay with us at Club Bali Family Suites and we hope by these review would encourage our staff to improve our hotel service onward, on behalf of management we do thank you and we hope we are able to welcoming you again on your next visit to Bali Kind regards, Narendra

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We will be back!
We always enjoy staying at Club Bali. This was our second stay and we will be back again. The rooms are comfortable with all amenities required for a family. The local area is brilliant. So many dining options and close to beach. My only negative is that the rooms with connecting doors aren't very good at keeping sound out. We had another family next to us who were extremely loud and we could hear them til all hours of the morning. Also, wifi is quite poor. This was the same when we stayed 2 years ago and hasn't been improved. This needs to be rectified. It is 2018 after all!
Tanggapan dari Narendra pada tanggal 26 Apr 2018
Dear Value Guest, Please allow me to express our gratitude and share your value experience while stay with us at Club Bali Family Suites and we hope by these review would encourage our staff to improve our hotel service onward, please apologize with your inconvenience situation to our WIFI connection, this information has been taking serious care with our related department to solve and our hope that this would not happened to other guest in future on behalf of management we do thank you and we hope we are able to welcoming you again on your next visit to Bali Kind regards, Narendra

6/10 Cukup Baik

ペギー

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2017

10/10 Sangat Bagus

Yifang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Price Performance family lodge at Legian
The location is very good - part of Jayakarta hotel area - with direct beach access. The guests can use the hotel pools and services. The hotel Hardware of Club Bali is not maintained well from a German standard but One can hardly complain compared to the similar hotels in the neighborhood. We paid around 70-75 Euro for the 1st of September while the other Legian beach hotels will charge at least 100-150 euro per night. For the families with kids, the hotel with the pool and the beach is a much better choice than Villas
Menginap 6 malam pada bulan September 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
Menginap 4 malam pada bulan Agustus 2017

8/10 Bagus

Geoff , Radelaide

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3rd stay at Club Bali!
Clean, functional and a good space for families. Staff very friendly and eager to please. Great value for money :)
Menginap 7 malam pada bulan Agustus 2017
Tanggapan dari Narendra pada tanggal 29 Agu 2017
Dear Value Guest, Warmest greeting from Club Bali Family Suites @ Legian Beach Please allow us to express our gratitude for your time to write some review during your stay with us and for our improvement we will share your word to all of our staff to give more spirit and keep improve their experience Once again thank you for staying with us and we hope we are able to welcoming you at our hotel on your next holiday to Bali Kind regards, Narendra Club Bali Family Suites Legian

8/10 Bagus

Johnny, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Family Hotel
Had a wonderful stay here. It older but clean. Family of 4 stayed in a 1 bedroom suite. Walking to the beach directly accessed from property. Hotel is one of several on a large property. Close to restaurants and beach in Legian. Area is fun but not as crazy or full of too many drinks like Kuta. We left a hotel in Kuta to come stay here because the property was better, cheaper and with better access to beach. My cons would be that it is dated and the shower was cramped but these are small things. You get great value for a great price.
Menginap 2 malam pada bulan Agustus 2017
Tanggapan dari Narendra pada tanggal 4 Sep 2017
Dear Johnny, Warmest greeting from Club Bali Family Suites Legian Please allow us to express our gratitude to your kind review while during your stay with us and for sure we will share your experience to all of our staff to encourage them to improve our hotel service. We hope we are able to welcoming you again on your next holiday to Bali Should you have any query, please feel free to contact us at your convenience time Thank you and have nice day Kind regard, Narendra Club Bali Family Suites

10/10 Sangat Bagus

SuzyQ, Amsterdam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great hotel for families
What was good: - large rooms with fully equipped kitchens - free unlimited drinking water - full use of the pools and facilities of the Jayakarta Hotel without their steep prices - close to the beach - free pool towels Not so good: - sofa bed very uncomfortable - shower head in desperate need of cleaning - airport pickup never showed up in spite of confirmation in 2 mails. When mentioned at check in nobody cared
Menginap 4 malam pada bulan Juli 2017

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Property. Close to beach
Older property but a fantastic deal. Great for families. Property directly on Legian beach. Very clean. Staff helpful. Will come again.
Menginap 2 malam pada bulan Agustus 2017
Tanggapan dari Narendra pada tanggal 20 Agu 2017
Dear John, Thank you and please allow us to express our gratitude and it is our pleasure to receive your great review during your stay with us. For sure we will share your experience to all of our staff and we hope we are able to welcoming you again on your next holiday to Bali Should you have any query, please feel free to contact us for more information Best regards, Narendra Club Bali Family Suites @ Legian Beach

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The family suites are looking a bit tired, but were very clean, roomy and comfortable. Definitely value for money in a very handy location close to beach, restaurant and shops.

8/10 Bagus

Peter, Albany, Western Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Location, very friendly staff
This is our 3rd stay at this Hotel over 7 years (we have stayed elsewhere in Bali). Although the hotel is a little dated now, it is still a great place to stay. Great location, fabulous staff always cheerful and helpful, good room (we had 2 bedroom apartment) always clean and beds were comfortable. We had the buffet breakfast which was mostly plentiful with a cook standing by to cook eggs and omelettes anyway you like. Pool was inviting, although this time we didn't have the time. Security staff at the gate were always friendly, so we left them with a Bintang each night. All round it was a great stay, and if you need the 2 bed apartment I would highly recommend it for spaciousness and comfort.

6/10 Cukup Baik

alana, perth

Disukai: Kebersihan, staf & layanan
Massive room but outdated and loud facilities
The one bedroom suite was massive which was fabulous with children, the room had everything you could need. The swimming pools were very outdated and attracting quite a loud crowd it wasn't very relaxing. the music was on loud all the time with everybody crowding around the pool bar. there was barely any shade around the pool and the main shade was at the end with the noisy pool bar

8/10 Bagus

Traveler terverifikasi

Expensive food and beverages
Beverages very expensive at the pool and not worth drinking there. You can walk 10m across to the beach and get drinks for less than half price. Do not drink at Raymond's bar straight out the front of the jayakarta he is rude and arrogant to customers not drinking enough and taking up his seats. Highly recommend Casanova bar to the right, great people and very knowledgeable about the local area and really helpful.