"Great overall stay at Padma, with excellent facilities and a relaxing atmosphere. However, a couple of service issues let it down.
The only two mornings I went to the buffet breakfast, I ordered coffee that neither arrived—both times I finished my meal without showing up. That’s a basic service expectation that shouldn’t be missed.
I was also disappointed that room service wouldn’t provide something simple like pastries with coffee unless I attended breakfast in person. That felt unnecessarily rigid and outdated.
Food quality across both breakfast and room service was average at best.
Overall a good stay, but these service gaps made it hard to justify a higher rating."