Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 378 dari 531 ulasan" "
10 - Sangat Bagus
378
Penilaian 8 - Bagus. 88 dari 531 ulasan" "
8 - Bagus
88
Penilaian 6 - Cukup Baik. 34 dari 531 ulasan" "
6 - Cukup Baik
34
Penilaian 4 - Buruk. 11 dari 531 ulasan" "
4 - Buruk
11
Penilaian 2 - Sangat Buruk. 20 dari 531 ulasan" "
2 - Sangat Buruk
20
9,4/10
Kebersihan
9,0/10
Staf & layanan
9,0/10
Fasilitas
9,4/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Laura, San Jose
Bepergian bersama keluarga
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was my second stay at Novotel. I will stay here again when in Leicester.
Great hotel, clean, comfortable, and excellent fitness facilities.
Laura
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Novotel Leicester pada tanggal 9 Mei 2024
Dear Laura, many thanks for taking time to post your review. We are pleased to hear that you enjoyed your stay at Novotel Leicester and we look forward to welcome you again soon!
10/10 Sangat Bagus
Renata
6 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Renata
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Novotel Leicester pada tanggal 9 Mei 2024
Dear Renata, thank you for your kind rating!
10/10 Sangat Bagus
Andrew
20 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient location, clean hotel with good service - great value
Andrew
Menginap 1 malam pada bulan April 2024
Tanggapan dari Novotel Leicester pada tanggal 22 Apr 2024
Dear Andrew, thank you for taking time to post your review. We are pleased to hear about your experience about Novotel Leicester and we look forward to welcome you again soon! Kind regards
10/10 Sangat Bagus
Rahul
Bepergian bersama keluarga
16 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
New and clean
Rahul
Menginap 2 malam pada bulan April 2024
Tanggapan dari Novotel Leicester pada tanggal 18 Apr 2024
Dear Rahul, many thanks for taking time to review your stay at the Novotel Leicester. We are pleased to hear that you found our hotel nice and clean and we have passed your feedback to our housekeeping team. Kind regards
10/10 Sangat Bagus
samir
16 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
samir
Menginap 2 malam pada bulan April 2024
Tanggapan dari Novotel Leicester pada tanggal 18 Apr 2024
Thank you for your kind rating!
8/10 Bagus
Martin
Bepergian bersama keluarga
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel, friendly staff, room on the 5th floor was excellent. Only issue was that it wasn’t made clear on check in that breakfast wasn’t included. Pre book cost £13, paid the next morning £18.95 per head.
Martin
Menginap 1 malam pada bulan April 2024
Tanggapan dari Novotel Leicester pada tanggal 11 Apr 2024
Dear Martin, thank you for taking time to post your review. As booking was made by yourself we would assume that you know the type of rate you booked. On the contrary, we have incentive in place for our reception team to upsell breakfast for the rooms who doesn't have breakfast included in their rate. Looks like you were given option to book breakfast at 13. Once again thank you for your review and we look forward to welcome you again soon!
10/10 Sangat Bagus
Mandir
8 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice and convenient stay
Mandir
Menginap 2 malam pada bulan April 2024
Tanggapan dari Novotel Leicester pada tanggal 9 Apr 2024
Dear Mandir, many thanks for posting your review. We look forward to welcome you again soon!
10/10 Sangat Bagus
Danica
Bepergian bersama teman
7 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great price for how centre it is to everything, everything is a walkable distance. Decor inside was lovely and nice and quiet/peaceful. Car park was a little tricky to find
Danica
Menginap 1 malam pada bulan April 2024
Tanggapan dari M Singh pada tanggal 9 Apr 2024
Dear Danica, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.
10/10 Sangat Bagus
Deborah
Bepergian bersama teman
25 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spent one night here for a show at The Curve. The hotel is modern and clean and the staff were very pleasant. Ate both breakfast and an evening meal, and whilst it was just regular food (not high end dining) it was very reasonable and plentiful. The car park is close by but somehow we did struggle to find it and ended up ringing for instructions!
All in all a good stay and would return if back in Leicester for any purpose.
Deborah
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 2 Apr 2024
Dear Deborah, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.
10/10 Sangat Bagus
Novella
24 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice and comfortable room. Bathroom was clean. Room was spacious. Breakfast was very good. Easy check in
Novella
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Mar 2024
Dear Novella, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.
10/10 Sangat Bagus
Yvette
Bepergian bersama keluarga dan anak
24 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We should not have to pay additional for parking
Yvette
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Mar 2024
Dear Yvette, thank you your feedback although the sentiment that parking should be freely available or included in the cost of other services is understandable, as it can be frustrating to have to pay extra for what seems like a basic necessity. However, there are various factors to consider in the debate about parking fees:Cost of Maintenance: Parking lots require maintenance, including cleaning, repairs, lighting, CCTV, security, and sometimes even staffing. These costs have to be covered somehow, whether through parking fees or other revenue sources.Space Management: Providing free parking can lead to inefficient use of space, encouraging people to occupy spots for extended periods without turnover. This can be detrimental to businesses, as it reduces the availability of parking for customers.Revenue Generation: Parking fees generate revenue for local councils, which can be reinvested into improving transportation infrastructure, public services, or amenities for the community.Equity Considerations: Free parking can disproportionately benefit those who own cars, potentially disadvantaging individuals who rely on other modes of transportation or cannot afford to own a vehicle. Charging for parking can help promote equity by ensuring that the costs are borne by those who use the service.While it may be inconvenient to have to pay for parking, especially in situations where it seems unnecessary, it's important to recognize the broader implications and considerations involved in parking management. Finding a balance between providing convenient access and managing demand effectively is essential for creating vibrant and sustainable urban environments.Kind regards
10/10 Sangat Bagus
Matthew
Bepergian bersama teman
22 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The daily clean of the room could me more attentive but generally a great stay. The selection at breakfast was very good!!
Matthew
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 24 Mar 2024
Dear Matthew, thank you for your feedback! We're glad to hear that you enjoyed your stay overall and appreciated the breakfast selection. We apologise for any oversight in the daily room clean and will ensure that our staff pays closer attention to detail moving forward. Your feedback helps us improve, and we're committed to providing excellent service during your next visit. We look forward to welcoming you back soon!
6/10 Cukup Baik
Felicity
12 Mar 2024
Felicity
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 2 Apr 2024
Dear Felicity, many thanks for taking time to post your review. We look forward to welcome you back again soon!
10/10 Sangat Bagus
Claire Louise, London
Traveler bisnis
9 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding on all counts. Thank you!
Claire Louise
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Novotel Leicester pada tanggal 13 Mar 2024
Dear Claire, many thanks for posting your kind review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you back again soon!
10/10 Sangat Bagus
Geoffrey
1 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is very convenient for the town centre, plentiful parking is a minutes walk away.
Geoffrey
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Novotel Leicester pada tanggal 3 Mar 2024
Dear Geoffrey, thank for your reviewing your stay at Novotel Leicester. We are pleased to hear about your positive experience. Kind regards
8/10 Bagus
Philip
Bepergian bersama teman, Traveler bisnis
29 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice modern hotel.
Philip
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Novotel Leicester pada tanggal 3 Mar 2024
Dear Philip, many thanks for taking time to post your review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you back again soon! Kind regards
10/10 Sangat Bagus
Irfan
24 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Exceptional friendly staff. Jess the supervisor was great.
Irfan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Novotel Leicester pada tanggal 26 Feb 2024
Dear Irfan, many thanks for your kind review. We are very pleased to hear that you enjoyed your stay at Novotel Leicester. Kind regards
8/10 Bagus
Nilesh
Bepergian bersama teman
20 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Very nice hotel.
Nilesh
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Novotel Leicester pada tanggal 21 Feb 2024
Dear Nilesh, thank you for taking time to review your stay at Novotel Leicester. We hope to welcome you back again soon!
8/10 Bagus
Wayne
Bepergian bersama keluarga
18 Feb 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was very clean, the staff were very friendly and accommodating. I however did not like the parking lot’s distance from the hotel. And the £10 charge for parking
Wayne
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Novotel Leicester pada tanggal 21 Feb 2024
Dear Wayne, thank you for taking time to review your stay at Novotel Leicester. We are pleased to hear that you enjoyed your stay overall however we do have our car parking charges explained on our Expedia webpage. We hope to welcome you back again soon!
Very good location and very nice modern hotel. Nice lobby for drinks
Kelly
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 13 Feb 2024
Dear Kelly, many thanks for your lovely comments. We hope to welcome you back again soon! Kind regards
10/10 Sangat Bagus
Jenna
22 Jan 2024
Jenna
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Many thanks for your kind rating Jenna!!
10/10 Sangat Bagus
Hemendra
Bepergian bersama teman
22 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was very comfortable. Perfect location near city centre without the hustle and bustle of it.
Hemendra
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Dear Hemendra, thank you for your kind review and we are pleased to hear that your stay was enjoyable. We hope to welcome you again soon!
8/10 Bagus
TARIQ
22 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
City Centre Location
Everything you would expect from a good decent hotel.
Parking is not onsite, but a couple of minuites walk, can be tricky to find.
Over all a good stay and would recommend
TARIQ
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Dear Tariq, thank you for taking time to review your stay at Novotel Leicester. We look forward to welcome you again soon! Kind regards.
10/10 Sangat Bagus
Donna
22 Jan 2024
Donna
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Many thanks for your kind rating Donna!!
4/10 Buruk
Aisling
22 Jan 2024
Aisling
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Dear Aisling, sorry to see your low rating. We would have loved your feedback on what went wrong so we can avoid future occurrences. Kind regards
10/10 Sangat Bagus
Peter
17 Jan 2024
Peter
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Many thanks for your kind rating
10/10 Sangat Bagus
Roxanna
12 Jan 2024
Roxanna
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
I am definitely staying in this hotel and would highly recommend everyone.
Ahmad
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Dear Ahmad, thank you for taking time to post your review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you again for another great stay! Kind regards
8/10 Bagus
Reshma
Bepergian bersama keluarga
5 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice. You walk in and a small reception area and seating area in front of the lifts. There is a bar/dining area as you walk down which I only used for the breakfast buffet. I booked a room for 3 incl a child they had this set up when we entered, the sofa was set up as a bed. Kettle was stocked and the fridge was empty so I used it to put drinks in etc. overall the hotel was fine. Iv been to other novotels there better in terms of location and extra features that were available. The breakfast buffet was nice.
For anyone after halal food options, there was none but there was enough veg options which was fine.
The parking was hard to locate especially as we are not local and travelled from london. Overall enjoyed our stay.
Reshma
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Novotel Leicester pada tanggal 25 Jan 2024
Dear Reshma, thank you for posting your review regarding your recent stay at Novotel Leicester. we are pleased to hear that you enjoyed your stay overall and we look forward to welcome you again soon! Kind regards
Tanggapan dari Novotel Leicester pada tanggal 30 Des 2023
Many thanks for your kind rating!!
10/10 Sangat Bagus
Larissa
28 Des 2023
Disukai: Fasilitas
New and very nice hotel. Great experience
Larissa
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 28 Des 2023
Dear Larissa, thank you for your great review of Novotel Leicester. We look forward to welcome you again soon!
8/10 Bagus
Natalie
Bepergian bersama teman
27 Des 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Very stylish suite and cleaned beautifully. The staff were not very welcoming though on arrival which was a shame and on leaving we didn’t even get asked if everything was ok with our stay. Just a shame as it was a gift for my fiancés birthday (Boxing Day 2023.) But he loved the junior suite that we stayed in.
Natalie
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 28 Des 2023
Dear Natalie, thank you for posting your review. We are sorry to hear that your check-in/out experience was not the best but please be assured that we have taken necessary steps to avoid future occurrence. We hope to welcome you again soon!
10/10 Sangat Bagus
Anita
26 Des 2023
Anita
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 28 Des 2023
Many thanks for your kind rating!
10/10 Sangat Bagus
kalpendra
23 Des 2023
kalpendra
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 28 Des 2023
Many thanks for your kind rating!!
10/10 Sangat Bagus
Raymond
17 Des 2023
Raymond
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 21 Des 2023
Many thanks for your kind rating!
10/10 Sangat Bagus
Ruhina
17 Des 2023
Disukai: Kebersihan, staf & layanan
Ruhina
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 21 Des 2023
Thank you for your kind rating!
10/10 Sangat Bagus
Natalie
15 Des 2023
Natalie
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 21 Des 2023
Many thanks for your kind rating!
10/10 Sangat Bagus
Conor
Traveler bisnis
15 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in, great room, generally all good!
Conor
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 16 Des 2023
Dear Conor, many thanks for taking time to post your review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you again soon!
10/10 Sangat Bagus
Dean
12 Des 2023
Dean
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 16 Des 2023
Great stay with a nice breakfast. Its only a 2 mins walk to the main shopping centre and 5 mins to the city's bars/ restaurants. Parking is £10 via the hotel and only a 2 mins walk away. You will find thr hotel by following the brown hotel signs when youbget near the city centre.
Martin
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Novotel Leicester pada tanggal 13 Des 2023
Dear Martin, we appreciate you taking time to review your stay. We are very please to hear that you had a lovely stay overall and we look forward to welcome you again soon!