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Ulasan untuk The Greyhound Hotel

2.5 out of 5
The Greyhound Hotel
Warrington Rd, Leigh, England

Ulasan

5,2
Penilaian 10 - Sangat Bagus. 10 dari 41 ulasan" "
Penilaian 8 - Bagus. 2 dari 41 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 41 ulasan" "
Penilaian 4 - Buruk. 4 dari 41 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 41 ulasan" "

5,4/10

Kebersihan

5,8/10

Staf & layanan

4,0/10

Fasilitas

4,2/10

Kondisi & fasilitas properti

4,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Clive

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
No mention of any facilities being closed on booking very poor
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Charlotte

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very run down and dirty uninhabitable property. Mattresses with blood and urine on . Rips in bedding . Flat overused pillows . Arrogant and abusive staff..Looks cheap and dirty from outside and there are no facilities. Give it a miss and do yourself the favour of your life .
Menginap 1 malam pada bulan April 2024
Tanggapan dari GZ pada tanggal 1 Mei 2024
Hello Charlotte, thank you for taking the time to write a review. It is very disappointing to see you have left a one star review after staying at our hotel multiple times, yet have never raised any of these issues during your stay. If you had done so, we would have been more than happy to look into this matter for you and ensure these issues would have been resolved. I assume this review stems from your last stay, during which you were actually removed from the property due to abusive behavior towards our staff, damages to our property and disturbances to other guests, all of which was recorded on CCTV camera and for which police was involved. May we kindly suggest to remove this review since it is not a truthful account of what has happened? Regards, Management

2/10 Sangat Buruk

Charlotte

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Coby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Zafar

Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

squire

Bepergian bersama teman
Tidak Disukai: Staf & layanan
We asked to cancel this booking 3 weeks beforehand because the chap who's function we were attending became very seriously ill. Neither The Greyhound hotel or Expedia would agree to a refund so we lost the cost of the room . Never again !!!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed the stay
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Louise

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Craig

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was good to stay there and I would stay there again
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Siu Wah Lawrence

Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

Paul

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Mechthild

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Lynton

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This used to be a nice hotel as one can see in the pictures. Unfortunatley the pictures havent been updated since it was turned into a refugee/ council housing hotel.on arrival the car park covered in litter and cigarette ends was the first sign of problems.The resturant, pub snd swimming pool all closed now.The reception has a table with take away food provided by council i assume for the now permenant residents.Next down to the room past the strong sewage smelling dinning area thats closed down ,past the lift thats permanently out of order and wall panels damaged and falling off and up the stairs. We were in a group so we had 3 rooms. All were in different forms of dis repair with broken basin, cigarette burns , carpet stains ,long worn out mattresses, long overdue furniture replacement and general grubby feel.even at the price, we would all rather have paid more for any where else. The 10/10 reviews are either fake or from hoarders looking for a weekend brake from their condemned homes.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kayleigh

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Isla

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disappointed with the place, leaking toilet (they knew about it because there was a towel underneath), lamp with no light bulb but loads of dust! Broken window so wouldn’t close, extremely slippery on the hard flooring in the room, nearly fell over and was a complete scare as I’m pregnant, I had shoes on btw. No soap in the bathroom which I thought was normal for a hotel? My partner and I didn’t feel safe to the point where we took all our bags with us when we went out for something to eat!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Apart from no restaurant it was quiet and warm. The curtains in our room were torn. The other thing was no drawers or cupboards for storage.
Menginap 3 malam pada bulan Februari 2024

4/10 Buruk

Gareth

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Jean, London

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is completely run down, the walls are dirty with holes in them. The funiture dilapidated, taps were broken, the lift permanently out of service, fire doors propped open. The bed mattress well passed it's sell by date. Soundproofing is poor, I was kept awake by tv noise and people in other rooms. I didn't feel safe in the hotel, exacerbated as my bedroom door didn't close properly. At check-in staff gave the impression they couldn't be bothered, and a manager was simply rude.
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Yvonne

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was clean and spacious but furniture,room etc dated and a little worse for wear. Staff were friendly and helpful. No restaurant or bar, both are closed. Hotel is housing homeless people and families but everyone seem nice. Overall it was okay for one night and for the price.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Heena

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Steve

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Gary

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shockingly bad! Avoid.
By far the worst hotel I’ve stayed at in the past 20yrs. How this place is still able to operate is beyond me. My room had a crack in the ceiling which started to leak during the night, I was moved to another room that wasn’t much of an improvement. This place need knocking down.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Jane

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I asked for ground floor room due to medical reasons, but was given third floor room that was poorly maintained in bad condition. TV did not work, no shower curtain, couldn't use WiFi as signal too weak. Very rude, unhelpful and uncaring staff on duty refused to rectify situation. Didn't get a wink of sleep all night. The standard of service at this hotel is awful, like some hotels I've stayed at in a developing country. I won't be booking this place again. The worst hotel I've stayed at in Warrington area.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

ian

Disukai: Kebersihan, staf & layanan
Staff very helpfull, decor needs modernising
Menginap 4 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Osberta

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

8/10 Bagus

Chris

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
It was a last minute booking and happy with stay
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Nicole

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vile vulgar and disgusting
Menginap 3 malam pada bulan Juli 2023

2/10 Sangat Buruk

Szymon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disgusting place
Absolutely horrible hotel, really stinking, dirty, noisy, run down place . Photos on the webpage are not what the real state is. I spent one night with my son, where I was absolutely disgusted, because we were late and had no time to book something else we had no choice but spend a night in this filthy place. I do not recommend to anyone to stay here. PLEASE AVOID
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Barry

Disukai: Kebersihan, staf & layanan
Inexpensive accommodation, clean and fresh guest rooms reasonably equipped, new staff with a welcoming smile. The attached pub is closed (not sure how long for), the swimming pool decommissioned, and the general appearance is looking a bit tired, but still good value. Quite quiet today.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Gregory

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Avoid at all cost
I have stayed in some bad hotels, but this one by far the worst. Decor from late 50s, burnt carpets, dirty shower with tonnes of hair, not working lights… mould in kettle(!). And we only arrived at 21:50! We left as soon as possible, felt like i needed a shower after staying in that room…
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Brent

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AVOID AT ALL COSTS - URINE STAINS ON BEDS!
This hotel does NOT look like the photos, my team was shocked to find urine soaked beds with yellow stains. Hair everywhere and the bathroom was crumbling. No food available and even the receptionist stated "I wouldn't even let my dog stay here". The team did not stay here and instead got a hotel elsewhere. Once they had settled and spoke to the locals, they were told the place had been turned into a Brothel!! AVOID AT ALL COSTS! - REFUND PENDING!
Menginap 1 malam pada bulan April 2023

4/10 Buruk

Alex

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty shower, reception staff were rude on check in. Room was very run down.
Menginap 1 malam pada bulan April 2023