Search Hotels Near Lewis Ginter Botanical Garden, Richmond

"The room was clean breakfast was good enjoyed the social hour "

"Even though the property was listed as sleeps 5, there was no room for the 5th person. no breakfast"

"my room did not have a smart TV so I had to watch my apps on my phone. cable was terrible. I had to ask front desk for a remote control to even find that out. Room was clean and fairly quiet"

"All was good. "

"We chose this hotel due to its proximity to relatives we were visiting. The staff was competent, our room quiet and comfortable, and the breakfast was good (albeit lacking in healthy options). One hassle worth noting was one of the two elevators for the 8-story hotel was non-functional during our three night stay. This proved to be a major inconvenience at during the morning hours when guests were trying to get to breakfast, return from breakfast, and/or leave. Wait time for an elevator was ten minutes some mornings. My 70-year-old husband was able to get a luggage rack to our floor, but chose to use the stairs instead, which took three trips to the car. In my opinion, management should compensate guests. This hotel was also not ecologically-minded. There were no recycling bins and their kitchen used paper plates, plastic cutlery, and disposable cups. We will stay elsewhere in the future. "

"Great staff Excellent property Nice amenities "

"The property was very clean and conveniently located. I needed some customer service while there and the staff was very friendly. "

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"Too many fire alarms. My 5 year old thought there would be a fire in the night."