Charlotte House

3.5 star property
Hotel in Lincoln with free breakfast

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Travelers find a genuine retreat at Charlotte House with its quiet garden space and complimentary continental breakfast. The property offers practical in-room WiFi, attentive staff assistance, functional meeting facilities, and convenient luggage storage for smoother travels.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
Digital channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
Digital channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
2 bedrooms
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
Digital channels
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
Digital channels
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
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Frequently asked questions

Is Charlotte House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Charlotte House?

Self-parking is available for GBP 9.80 per night.

What time is check-in at Charlotte House?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Charlotte House?

Checkout is at 11 AM.

Where is Charlotte House located?

Situated in Lincoln, this hotel is steps away from The Lawn and Lincoln Castle. Museum of Lincolnshire Life and Lincoln Christmas Market are also within 10 minutes. Lincoln Station is 15 minutes by foot.

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Charlotte House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 291 reviews
Rating 8 - Good. 100 out of 291 reviews
Rating 6 - Okay. 31 out of 291 reviews
Rating 4 - Poor. 20 out of 291 reviews
Rating 2 - Terrible. 12 out of 291 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for castle and old town, large (paid) car park right outside, friendly staff, clean rooms and continental breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable room, friendly helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and hopefully not the last! The rooms were spotless, facilities are great, top spec bathroom etc etc. The staff are friendly and informative, and to top it all you get breakfast included! Wouldn't hesitate to recommend this gorgeous hotel to anyone travelling to Lincoln.
Stayed 1 night in Aug 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel just across from the castle. Big car park but over £10 for 24 hours
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Amenities
Lovely building and room, great location by the castle with the Bailgate area next door and very friendly and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, clean and spacious. Noisy in the morning after 7am due to building work nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very friendly staff with stay again
Stayed 1 night in Dec 2023

8/10 Good

Peter

Decor abit dated, would of been better with choice of cooked breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, and the hotel is in a great location for exploring Lincoln
Stayed 1 night in Sep 2022

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
In a good spot opposite the castle. Close to shops, bars and restaurants.
Stayed 1 night in Mar 2023

10/10 Excellent

JEAN S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Fantastic experience. From check in to check out every thing was lovely. We would highly recommend this hotel, its outstanding.
Stayed 1 night in Jul 2022

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities

Lincoln short stay

The hotel and staff were great. Only one issue was the mattress had seen better days, this aside we still slept on it it ok.
Stayed 2 nights in Apr 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Superbly located property if you want to visit the castle and Cathedral. Hotel used to be the nurses quarters of a psychiatric hospital so the rooms are quite big for a hotel. Mine was practically a suite. The hotel itself is a bit dated, but I liked it and thought the mattress and pillow were extremely comfortable. The continental breakfast was ample, and the staff was quite nice. I would stay here again if I come back to Lincoln and would recommend it.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely hotel, but a little worn in places. Mattress way too soft and the leather headboard was ripped

4/10 Poor

Sonja

Disliked: Staff & service, amenities, property conditions & facilities
Very outdated and in urgent need of renovation. Too expensive for what you get. Breakfast Buffett is very poor.
Stayed 1 night in Jan 2024

4/10 Poor

Doreen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was really looking forward to staying here, on arrival the lounge area looked lovely and i was looking forward to seeing the room. That was where the stay was different, the room was in need of updating and the bed a new mattress. Bits were missing of furniture and windows broke. We did sleep one night and the next day we left. We were given a refund for the second night and the staff were very understanding. They had said that they were closing the hotel to renovate the rooms in December. All i can say is that once the room we stayed in has been redecorated it will be a nice place to stay but for now make sure you don’t stay in room 8.
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Liked: Staff & service
Disliked: Property conditions & facilities

Could be a gem but...

Nice 4 poster on room6, very large and well equipped room bathroom and seperate tv lounge. Wooden bed frame creaked loudly which could wake others. No bar on a Friday night even though listed. Told only open for events - remove from website then. Breakfast - fresh cooked pastries were very underdone - had to bin most. Hotel could be a gem but needs investment and proper management.
Stayed 1 night in Sep 2022

4/10 Poor

Ashlea

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We paid for a dulux room overlooking the castle. The room we were given had a large damp patch on ceiling and wall, smelt damp, the bath had a faulty plug and the hot tap came off in my hand. Staff were great and gave us another room but could only offer a standard room with no bath or view. The mattress wasnt comfortable. The room backed onto function room in use so we wasnt able to get to sleep until the function had ended. The hotel is in a beautiful building in a perfect location it just needs tlc
Stayed 1 night in Nov 2023

6/10 Okay

Miss R

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ok stay.

The staff at Charlotte House were very friendly although couldn't find anyone at checkout to discuss our stay with. The hotel is in a great location for Lincoln Castle and the Cathedral which were a short walk away. We had a very spacious room which was a little dated. Unfortunately there were used sugar packets on the tea and coffee stand, the shower gel was half used in the bathroom too and the shower floor hadn't been cleaned properly. The bed was the most uncomfortable bed I'd ever slept on. We could feel the springs in our back and would have probably had a more comfortable sleep on the floor. I know we weren't the only people to have an uncomfortable bed either as spoke to another couple at breakfast who had experienced the same. Such a shame as the hotel has so much potential with it's great location.
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Ok for price

Overall reasonable for price. Building tired and breakfast could certainly do with an upgrade.
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Advert shows best room. Reality was underwhelming.

Missing bedside lamp - had to use the one from the desk. Given a fan/heater unit (sort of aircon) but it didn't work. So, had to have windows open. Then kept awake by staff of bar across the courtyard talking loudly after closing. Furniture dated - but does match the general feel place. Excellent breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Mooie locatie, leuk gebouw, netjes
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Liked: Property conditions & facilities
Great
Stayed 2 nights in Jun 2025