Lobi

Ulasan untuk Relax Inn

2.5 out of 5
Relax Inn
200 South Shackleford Road, Little Rock, AR

Ulasan

5,6
Penilaian 10 - Sangat Bagus. 54 dari 324 ulasan" "
Penilaian 8 - Bagus. 63 dari 324 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 324 ulasan" "
Penilaian 4 - Buruk. 42 dari 324 ulasan" "
Penilaian 2 - Sangat Buruk. 109 dari 324 ulasan" "

5,4/10

Kebersihan

6,6/10

Staf & layanan

4,6/10

Fasilitas

5,2/10

Kondisi & fasilitas properti

5,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Anthony

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Lori

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Genese

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
The room was hazaradous and overpriced due to supposed accommodations for a regional event. I tried to get a refund (only available the next morning which was not feasible for me to do economicallly or physically) for the room, or to move to another room. I was not allowed that request.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Anthony

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Noisy drug head's
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Steven

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
People out to late
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

William

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
cheap, good. Shower did not work, bad. Smoke detector beeping all night because low battery.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nate

Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
First time stay
This is a good cheep hotel if the room would have been clean we looked up the bed and there I was all kind of just trash and debris that freaked my girlfriend out and we left same night . They did offer to change rooms but we declined.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Kelvin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If you think thiose pictures are accurate then think again. Bathtub in 2 different rooms had cigarette markings all along the tub, no 💡 in the lamps, tv didn’t work, and bed sheets had stains and comforter had cigarette holes in them.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Dean

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Wesley

Disukai: Kebersihan

2/10 Sangat Buruk

Kirkpatrick

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Vikki

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beware!!
This hotel was horrible! The parking lot was covered in trash and glass. The rooms were disgusting. We moved rooms and they both had hair in the tubs and sinks, there was dead roaches on the floor, and the bedding had holes and stains in it. The beds are smaller than advertised as well and extremely uncomfortable. Overall terrible experience. We ended up switching to a different hotel.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Stacy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Venue was reasonable. Accomodations were convenient with location. Towels were a little dirty. Pillows were small and very worn. All in all a affordable venue with great location.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

James, Nashville

Disukai: Staf & layanan
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Joshua

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst Hotel ever I do not recommend this at hotel they had a name change and a 50 dollar deposit but doesn't tell you until you get their to check in waste of my money and time and on top of rude ass staff at the office. On top of ice maker is broke and no repair has been made it. Unsafe parking lot big craters.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kyanna

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Victoria

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Bad bed bugs it was sad I paid $ 46 The people that there just didn't care Would not give me my money back at all.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

James

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ROACHES.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Timothy

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Carlyle

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Stephanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel ever …
These sexs mfs are racist and discriminated against us because we are BLACK !they asked us if we could comprehend. It was giving us disrespect vibes . I just don’t recommend ppl stay here ..
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Ricky

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Sherry

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was nasty and the tub looked horrible. I had to go and buy some bleach before we could even take a shower. The room smelled horrible.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General manager pada tanggal 10 Jul 2023
Sorry for the inconvenience you had during your stay.!!! We will take care of all to serve you better in future.!!! Thank you for giving us opportunity to improve ourselves.!!

2/10 Sangat Buruk

Crystal

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was the worst hotel i have ever stayed in. The floor had what looked like vomit dried up on it in the corner, dirty finger printers all over the bathroom door, lock broke on door, no hot water not even warm, it is so load you cant sleep. There was sirens from police and ambulance at the hotel and the tow truck towing cars parked in tow zones. I could go on and on but i will stop here.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Rick pada tanggal 25 Nov 2022
Sorry for the inconvenience you had during your stay

2/10 Sangat Buruk

Allison

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It Was Dirty and Had Roaches In the room behind the fridge and in the corner's!!!
Menginap 1 malam pada bulan November 2022
Tanggapan dari Rick pada tanggal 21 Nov 2022
Sorry for the inconvenience you had during your stay

10/10 Sangat Bagus

Thomas

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Got shocked by the bathroom light switch.
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Jill

Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Jack

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Karen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Bryan

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property needs repair. Stains in the carpet, mold in shower, and towels stained. My door didn’t work right and it took 2 times asking to get it fixed. The area is unsafe
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Rick pada tanggal 18 Okt 2022
Sorry for the inconvenience you had during your stay

10/10 Sangat Bagus

Randkey

Menginap 3 malam pada bulan September 2022

2/10 Sangat Buruk

Daniel

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2022

4/10 Buruk

Ebony

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022

4/10 Buruk

Whitney

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Rick pada tanggal 19 Mei 2022
Sorry for the inconvenience you had during your stay

2/10 Sangat Buruk

Cheryl

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only reason booked and stayed is because i could smoke in the room. I asked the staff if we could get a wakeup call. He said yes. But, no phone was in our room We were told they were on back order.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Guest Relations pada tanggal 29 Apr 2022
Dear Cheryl, We hope you'll accept our apologies for any lack of service from our team members during your visit. We'll be sure to discuss your comments internally as we continue to make changes and we hope you'll join us again later down the road.

2/10 Sangat Buruk

Teresa

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Do an inspection check
Did not like at all it wasn't know where clean. I really freak out when a lady walk out her room and dumped food out a crock pot you can tell people living in this hotel. I got me a refund back. You suppose to be comfortable not like ugh and the room do not look like the picture when I book the room. Them must been some yrs ago pictures cause them room do not look good at all in person
Menginap 3 malam pada bulan April 2022
Tanggapan dari Guest Relations pada tanggal 3 Mei 2022
Dear Teresa, We appreciate your feedback, as it allows us to continually review guest satisfaction and determine where we can improve. That said, we regret to hear about any discomfort you felt at our hotel, as well as the cleanliness concerns you observed. This is never the lasting impression we wish to leave our guests, so rest assured that we will use your feedback to improve in all applicable areas. Thank you for sharing your constructive insights, and we welcome another chance to impress you down the line.

2/10 Sangat Buruk

Brad

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022
Tanggapan dari Rick pada tanggal 16 Apr 2022
Sorry for the inconvenience you had during your stay

4/10 Buruk

Chris

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not so good
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Rick pada tanggal 31 Mar 2022
Sorry for the inconvenience you had during your stay

2/10 Sangat Buruk

Dennis

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room #149
No breakfast was provided, because of social distancing restrictions, not even a cup of coffee available! They had a soda machine but no water available! You would think they could at least put a coffee maker in the rooms! Had to go offsite to get that 1st cup of coffee and breakfast which is very important to me! I had friends staying at another hotel and they invited me for coffee and breakfast at their hotel! The room was in need of some repairs! The security latch on the door was broken and the shelf in the ironing board closet was also just leaning up against the wall needing to be reinstalled! Very much neglected! And there were no Kleenex’s in the room! To say the least, I was very disappointed and will never stay at this hotel again!
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Guest Relations pada tanggal 26 Mar 2022
Dear Dennis, We appreciate you taking the time to leave us your feedback on your recent visit, and we apologize for any inconvenience surrounding our current breakfast policies. Please know that these policies are in place for the safety of our guests, as well as our team members, and we look forward to reimplementing our original policies once it's deemed safe to do so. In addition, we'll be sure to have our maintenance team look into the issues you listed with the room. Despite this, we hope you'll come back and give us another chance to impress you in the future.

8/10 Bagus

Chequan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Five stars
No complaints
Menginap 1 malam pada bulan Februari 2022

6/10 Cukup Baik

Charles

Traveler bisnis
Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Gertie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

2/10 Sangat Buruk

Kristen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Rick pada tanggal 4 Feb 2022
Sorry for the inconvenience you had during your stay

6/10 Cukup Baik

Sharon

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Room Service
Menginap 3 malam pada bulan Januari 2022

2/10 Sangat Buruk

Cecilia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
America’s WORST value inn
This is one of the worst places I’ve been. The room felt and looked dirty. I began to wipe down all surfaces and spray everything with Lysol. The bed didn’t have pillows, they were small and with stains as well as the sheets. Then the toilet did not work. Horrible experience. Period.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Rick pada tanggal 29 Jan 2022
Sorry for the inconvenience you had during stay

10/10 Sangat Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The nice lil sleep spot.
They were very helpful and the rooms are not all that great but they are clean.
Menginap 1 malam pada bulan Januari 2022

8/10 Bagus

DeRanda

Bepergian bersama keluarga
Disukai: Staf & layanan
It’s was ok besides the couple next door fighting and banging! It went so far the chick busted out the guys window right next to my car after that it was time to go!
Menginap 2 malam pada bulan Januari 2022

8/10 Bagus

Sara

Disukai: Staf & layanan, kenyamanan kamar
The staff is wonderful and it is the best affordable hotel in the area
Menginap 4 malam pada bulan Januari 2022