"I would give this hotel 10 stars if I could. Was driving from Phoenix to Denver when the first snowstorm of the year hit. Ended up sliding into a ditch and rolling over.
My son was due into DIA, where I was supposed to pick him up, but I called the hotel to let them know, and they allowed him to check in and relax while I got things sorted out, thanks to Mia
Next morning, both my son I thought that breakfast ended at 10:30, but Ella was kind enough to restart the washing and drink machines for us so that we can get something to eat. Don’t remember her name, but the reception is also arranged for me to have a late check out, as I’m not moving all that well.
Can’t emphasize enough how much the kindness shown to me and my son meant invisible all this other stuff."