Search Hotels Near Loma Alta Lake, Port Isabel

"Took my family for a few days during spring break, it was a last minute trip we knew it was going to be busy. But we had to wait an hour and a half to get our room because they were backed up. There were several families also having to wait. I had to complain and ask for a manager to help solve the problem they said it was because of spring break, I was very agitated because we had a long drive and we just wanted to go to our room. We finally got our room. To get clean towels we had to go and exchange them or wait a long time for the cleaning personal to get there. And it wasn’t their fault they were understaffed. Then the kids were getting sick so we decided to check out a day early, they told me we do not get a refund in the month of March because of spring break. I wasn’t looking for a discount or anything free. I feel they could of tried a little better on their customer service, a text or email letting people know that there was going to be a delay in checking in instead of it’s spring break we are busy. And posting that in the month on March or spring break there are no refunds for early check out. Instead of saying you can check out but your not getting a refund. We will not be going back "

"Amazing and would stay again"

"Night Shift management and security were horrible on 3-18-26.. kicked us out for no reason and even gave us the finger .. next day in the morning front desk had zero notes or knowledge of us benig asked to leave "

"Great resort!"

"The stay was great! the only thing that we didn’t like that our card key to our hotel room wouldn’t work we had to keep going back down stairs to reactive it ! Other than that we liked everything about this hotel to the warm pool to access to the beach! "

"The hotel is a bit outdated you can definitely tell. I stayed for 3 nights, and overall it wasn’t my best experience. The pillows were extremely soft and would completely deflate, which made it hard to sleep. I’m not sure if it was the bed or the pillows, but I didn’t get much rest. You can also hear noise from neighboring rooms pretty clearly. The bathroom lighting could be improved, and there was a noticeable chlorine smell when showering. I’m also used to hotels including breakfast, so that was on me for not checking ahead of time. I’ve stayed at many hotels in Brownsville when I visit home, and this one is definitely not my favorite. Parking might get full I would make sure I came back by 7 pm not sure if I can park next door and risking vehicle getting towed. Otherwise plenty options to eat "

"Room was pretty decent. I didnt like the door lock thing. Beds were clean but I did find someone elses hair in the bed. My husband got bit by a bug, we dont know what kind of bug. Shower pressure was great. Pool was cold. "

"Even tho staff was nice. I rate this a 1 star. I disliked my stay, couldn’t wait till the night was over to leave. I had asked for a non smoking room and it smell like smoke as soon as I walked into room. Bedsheets were dirty. Seemed like someone was in that room before we arrived. Did not enjoy my stay at all! "

"Clean room, comfortable beds pillow felt like clouds and the lady in front was awesome!"