The Windermer Hotel in London is an excellent hotel. We enjoyed our three day stay. The ownership of the hotel is a family whom treats their customers with kindness and respect. Very personable as well as helpful. The free hot breakfast delicious and well prepared and served. We were surprised on how good it was. Unfortunately, dinner was not an option, which may have been seasonal. The room we had was number 14 on the second floor, with a lift available. Very clean, comfortable bed, and roomy enough bathroom. Considering that the building is in the Pimlico and Bravia districts which is a well to do area back in their earlier times, excellent condition. The location is near the Victoria Coach and Underground Station, just minutes away on foot. We were there during the London Marathon which was near Buckingham Palace, very crowded. The hotel is located near the palace on Buckingham Palace Road. I cannot say any negative things about the Windermere, if we ever go back to London, we won't hesitate to stay there again.