Eksterior

Ulasan untuk Andaz London Liverpool Street - a concept by Hyatt

5 out of 5
Andaz London Liverpool Street - a concept by Hyatt
40 Liverpool Street, London, England

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 724 dari 1001 ulasan" "
Penilaian 8 - Bagus. 207 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 45 dari 1001 ulasan" "
Penilaian 4 - Buruk. 17 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 1001 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Julio Cesar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel overall.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Clare

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Jagvir

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As soon as got close to our room the area had a sewage smell but this smell was also present in our room. We thought it was temporary so we pressed on with our planned evening and upon our return we could still smell it, so we notified the front desk to which the lady said she will send an engineer to do something about it and will notify us once something had been done. It was already 11pm by this time and we had no call back from the front desk, after growing tired of waiting we went to sleep. In the morning we wanted to leave as quick as possible but to top it all off me and my wife both had like warm showered, much to our dismay.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Dete

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Manager went beyond the call of duty to help me with a problem!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 12 Apr 2024
Dear Dete, thank you for sharing your review with us. It was so lovely to have you stay with us, and our amazing staff took such great care of you and was very helpful. Once again, thank you for your time, and I hope to have the pleasure of welcoming you back to Andaz London in the future.

10/10 Sangat Bagus

Takashi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
宿の方がとても親切でした
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 5 Mar 2024
Hi Takashi, Thank you for your kind review. At Andaz we strive to provide the best customer service possible, and we are glad to hear that our efforts made your stay the best it could be. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Mashael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely love this hotel. It is the first time I stay at an Andaz hotel and will now try it elsewhere. The design is fun and modern. There are numerous restaurants onsite and a 24hr gym. The location is perfectly situated right next to liverpool station and you have numerous cafes, a tesco, a boots across the street. Above all else though, the staff is the heart of the hotel.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 12 Apr 2024
Dear Mashael, thank you for sharing your lovely thoughts of your stay with us. I am glad to know that your first experience with us was absolutely delightful and that we exceeded your expectations. I appreciate your kind words throughout your stay with us, and I hope to have the pleasure of welcoming you back on your future London trips.

10/10 Sangat Bagus

Lesley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
With all my five star reviews you might think I am easy to please. Far from it. But this hotel is special...fun, stylish, great staff, super food.....we shall come again! Oh and I love what has been done to Spitalfields.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 19 Feb 2024
Dear Lesley,I'm so glad that you enjoyed your stay with us! Thank you very much for your kind words. We work hard to maintain a high level of customer service, and I'm glad in your case it improved the quality of your experience at Andaz. I am also happy you enjoyed your time in Spitalfields, it's a vibrant and beautiful neighbourhood, and we try to reflect its energy in the design and atmosphere of our hotel. We look forward to welcoming you back soon.

4/10 Buruk

PIET

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Horrible place

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location by Liverpool station.
Great location and very nice hotel. A little long of a wait to have room ready- but overall it was an excellent accommodation for a family trip.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sarang

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hend

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience. The amenities are great: minibar, coffee and pastries are complimentary. Staff is excellent: special thanks to Ryan, the duty manager on New Years Eve. My only complaint is the housekeeping overlooked cleaning our coffee mugs. 4 nights and they were never changed. I’m pretty sure they didn’t vacuum the floors as well but the bed and bathroom were clean. I’d still definitely stay there again.
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hao

Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 12 Apr 2024
Dear Hao, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. It was a pleasure to serve you, and I look forward to welcoming you back in the future.

8/10 Bagus

Eman

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Miriam Varoli, General Manager Andaz London pada tanggal 12 Apr 2024
Dear Eman, thank you for taking the time to share the rating of your stay with us. I am delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for choosing to stay with us, and I look forward to welcoming you back in the future.

10/10 Sangat Bagus

Gordon Franco Dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Andaz London Management pada tanggal 12 Apr 2024
Dear Gordon, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for choosing to stay with us, and we can’t wait to welcome you back in the future. Sincerely, Andaz London Management

10/10 Sangat Bagus

Sabrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Charles

Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

ANDREA GIUSEPPE

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Helen Lynn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mmm
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Howard, Richmond Heights

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Andaz London is a true 5-star property and the amenities reflect this level. I was greeted warmly and professionally upon arrival in the morning and did not expect a room to be ready that early, especially since I had made my reservations only 12 hours earlier the previous night. Our concierge, Rohan, at the front desk took very good care of everything and, moreover, when I returned to the room much later that day, found a very nice bttle of wine as a welcome gift. The dining options are quite good and welcoming. I recommend Andaz London with highest ratings.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Andaz London Management pada tanggal 3 Nov 2023
Dear Howard, thank you for taking the time to share your wonderful thoughts on your recent stay with us. It is lovely to read that you had an amazing experience throughout your stay and that our outstanding staff, particularly Rohan, took such great care of you and was very welcoming. Your delightful feedback on our amenities and dining outlets is highly appreciated and serves as our drive to always provide an excellent guest experience. Thank you for your recommendation, and we hope to have the pleasure of welcoming you back soon. Sincerely, Andaz London Management

10/10 Sangat Bagus

w

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel
Lovely hotel. Polite staff. Good breakfast. Central position
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Hang Yee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff came in the room early in the morning
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

mahesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Attached to the Liverpool station- very posh and easy to get around . Tons of activities. No complaints . Great for a quick vacation . Staff was great
Menginap 2 malam pada bulan September 2023
Tanggapan dari Jason pada tanggal 24 Okt 2023
Greeting from the Andaz London Liverpool Street Hotel We are so glad that you had a wonderful stay with us and hope to see you again in the further and wish you many more amazing stays with us.kind regards

8/10 Bagus

Sau Hing Lilian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenience location nearby Liverpool Street station.
Menginap 3 malam pada bulan September 2023

6/10 Cukup Baik

Anastasis

Menginap 1 malam pada bulan September 2023

4/10 Buruk

Sherry, Auckland

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
My host Sam was wonderful. However, from the moment I checked in, there were a number of mistakes like how I’m celebrating an anniversary when I’m not, and how I requested to have a baby cot in my room when I didn’t. Sam took the initiative to confirm those details with me and that’s when I told him that I did not make those requests. I thought it was well noted, however when I left my room for about 15 mins to step out to buy something, I returned and there was a baby cot in my room. Staff had entered my room without permission and placed the baby cot in there. I immediately called reception to have it removed. The next morning, a cleaner entered my room without any warning when I was partially undressed. She apologised immediately and said that the staff told her that the room was empty. This stay at Andaz was a big letdown, unfortunately.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Andaz London Management pada tanggal 18 Sep 2023
Dear Sherry, thank you for sharing with us your feedback during your stay. We are deeply sorry for all the inconveniences you have had throughout your stay. We appreciate you bringing this to our attention and rest assured that this issue of miscommunication will be dealt with accordingly. We hope you can still give us a chance to rectify this issue and we will endeavor to provide you with a better guest experience. Thank you for your time and we can’t wait to welcome you back soon. Sincerely, Andaz London Management

6/10 Cukup Baik

Chrisma

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan September 2023
Tanggapan dari Andaz London Management pada tanggal 18 Sep 2023
Dear Chrisma, thank you for taking the time to rate your experience with us. If there’s anything we can do to make your next visit to Andaz London a 5/5, we would be happy to know more about it. We look forward to welcoming you back soon. Sincerely, Andaz London Management

8/10 Bagus

Rashid

Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Kevin

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Kwadwo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent facility and respectful staff and service
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 11 Sep 2023
Dear Kwadwo, thank you for sharing your wonderful review with us. We are glad to know your interactions with our lovely staff had an impact throughout your stay at Andaz London. Your short but sweet words serve as proof of our ongoing commitment to providing outstanding service to our valued guests. We thank you for your visit and we look forward to welcoming you back soon. Sincerely, Andaz London Management

8/10 Bagus

Gladys

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel, facilities, breakfast and daily complimentary drink offered.
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 1 Sep 2023
Dear Gladys, thank you for taking the time to share your review of your stay. It was so lovely to have you stay at Andaz London and had a great time. We are glad you had a great breakfast experience with us and loved our daily happy hour. Once again thank you and we certainly hope to have the pleasure of welcoming you back soon. Sincerely, Andaz London Management

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

lesley

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Not a 5 Star Hotel!
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

kemraj, ozone park

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 24 Agu 2023
Dear Kemraj,Thank you for taking the time to rate your experience with us.It was so lovely to have you stay with us once again and we are glad to know you enjoyed your time with us.We appreciate you taking the time and we look forward to welcoming you back soon.Sincerely,Andaz London Management

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 24 Agu 2023
Dear Jonathan, thank you for taking the time to rate your experience with us. We are delighted you had a great experience during your stay and our amazing staff took such great care of you. Thank you for staying with us and we certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please let us know. Sincerely, Andaz London Management

8/10 Bagus

Elke

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Giada

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buonissima colazione...vicina alla metro, comodissima x chi arriva da Stansted, minibar gratuito. Pulizia. Unica pecca ci avevano dato la camera senza vista (vista interna all'hotel) Per il resto tutto perfetto, personale gentile e disponibile
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 24 Agu 2023
Dear Giada, thank you for your visit and for sharing your review with us. We are glad you had an amazing stay with us and our top-notch staff took such great care of you and was very friendly. We appreciate you liked our convenient location and your breakfast experience, but most importantly, your valuable feedback on your room accommodation. We look forward to your next stay with us and we will take note to provide you with your preferred room with a nice view. Sincerely, Andaz London Management

10/10 Sangat Bagus

Ayesha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very close to underground station and very easy to get around. They serve breakfast in two restaurants. One is a buffet and one is À la carte And it was included in our stay. We really enjoyed it all. Service was excellent as well. It’s a beautiful hotel and literally the train station is on the back side of building. We loved our stay here.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 24 Agu 2023
Dear Ayesha,Thank you for sharing your wonderful review with us.We are delighted to know you loved your stay here at Andaz London and enjoyed your experience with us.We appreciate your kind feedback on your breakfast experience including our excellent service and location.Thank you for your visit and we certainly hope to have the pleasure of welcoming you back soon.Sincerely,Andaz London Management

10/10 Sangat Bagus

kemraj, ozone park

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Andaz London Management pada tanggal 24 Agu 2023
Dear Kemraj,Thank you for this awesome rating.We are glad you had a great experience during your stay here at Andaz London.We certainly hope to have the pleasure of welcoming you back soon.Should you need anything at all, please do let us know.Sincerely,Andaz London Management

4/10 Buruk

inchon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
샤워 부스 위험. 에어컨 소리 밤새 심함. 조식 맛없는 것은 특징 아닌 런던 호텔의 일반적인 상황.
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Jan

Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Eugenio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff truly made our stay a real pleasure! We were greeted promptly upon registering for our stay and treated courteously throughout every encounter including our departure. We are very thankful to the staff that made us feel welcomed and comfortable.
Menginap 3 malam pada bulan Juli 2023

2/10 Sangat Buruk

David

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

KIM HO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations.
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

Max

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Jim

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Beth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Modern and Edgy
Ultra modern art series style hotel, busy but still with great service. Excellent location.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

YANFENG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Juli 2023