Dear Valued Guest,Thank you for taking the time to provide your feedback following your three night stay at the Baglioni Hotel London. We are however truly sorry to learn that your experience fell way short of your expectations and indeed the standards in which we would like to pride ourselves. Your observations regarding the defects in your room and the uncleared tables in the Restaurant at breakfast have been noted with a view to remedial action, in our efforts to meet the needs and expectations of our guests and we are therefore most grateful to you for letting us know of your findings. We appreciate the time you took to share your concerns, and it is our hope that you may again consider staying at our hotel and thereby giving us the opportunity to redeem ourselves.Kindest regardsMario Paglia General Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with a superlative and much appreciated evaluation of your recent stay and we are delighted that you enjoyed your time at the hotel. We look forward very much to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia General Manager

Dear Valued Guest,Thank you for taking the time to share your experiences following your stay at Baglioni Hotel London. Whilst delighted to know that the location of the hotel, the breakfast choices and service provided by the staff proved most satisfactory, I am truly sorry to learn that other aspects of your visit fell someway short of your expectations, most notably the weak internet connection, small television screen with poor channel selection, and the lack of a USB port in the bedrooms. At the Baglioni Hotel London, we continuously strive to meet the needs and expectations of our guests and we are therefore most grateful to you for letting us know of your findings. Please rest assured that your comments will be reviewed at the highest level so that appropriate measures can be put in place to address the issues you mention and may I again express my sincerest apologies for these shortcomings.We appreciate the time you took to share your concerns, and it is our hope that you may again consider staying at our hotel, thereby giving us the opportunity to redeem ourselves, by showing our hotel and facilities in a truer light.Kindest regards,Mario PagliaGeneral Manager

Dear Valued GuestThank you so much for your superlative review and we are absolutely delighted to learn that all aspects of your stay met with your full satisfaction; your wonderful comments of appreciation will certainly be shared with the whole team. We look forward to being able to welcome you to the hotel when you next travel to London.Kindest regardsTim SpencerAsst. Front Office Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted to learn that it seems you enjoyed your time at the hotel and that all aspects, most notably the location, met with your full satisfaction. We very much hope to having the opportunity of welcoming you back to the hotel when you next visit London. Kindest regards Mario Paglia General Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with a much appreciated evaluation of your recent stay and we are delighted that you enjoyed your time at the hotel. We look forward very much to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia General Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel. Your kind words concerning the service received by members of our team are greatly appreciated. We look forward to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia General Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay. Whilst we trust that you enjoyed your time at the hotel, we are only sorry that certain aspects did not fully meet with your expectations, albeit most grateful to you for sharing your findings so that we can endeavour to improve. We very much hope however to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager

Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel. We look forward to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager

Dear Mr. DysonThank you so much for taking the time and trouble to provide the hotel with your valued feedback following your recent stay. We are delighted to hear that your enjoyed your time with us and that all aspects of your visit met with your complete satisfaction.We hope very much to be able to welcome you back to the hotel when you next travel to London. Kindest regardsMario PagliaOperations Manager

Dear Valued GuestWe thank you for providing the hotel with a post-stay review and we are delighted to know that all aspects of your stay fully met your expectations. We look forward to welcoming you back to the Baglioni Hotel when you next require overnight accommodation in London.Kindest regardsTim SpencerAsst. Front Office Manager

Dear Ms. CasuWe thank you for taking the time to provide your valued feedback further to your recent stay at the Baglioni Hotel London and we are delighted to learn that all aspects of your stay met with your complete satisfaction.We look forward to having the opportunity of welcoming you back to the hotel when you next travel to London.Kindest regardsFederico FlorisGeneral Manager

Dear Mr. AnderssonWe thank you for taking the time to provide your valued feedback further to your recent stay at the Baglioni Hotel London and I am extremely sorry to learn of your negative experience.I understand that you requested a late check-out which was not possible due to the hotel being fully booked on the day of your departure and I sincerely apologise for any inconvenience this caused you. I hope that perhaps we can look forward to having the opportunity of welcoming you back to the hotel when you next travel to London, so as to be able to show the hotel in a truer light.Kindest regardsFederico FlorisGeneral Manager

Dear Mr. GlynnWe thank you for taking the time to provide your valued feedback further to your recent stay at the Baglioni Hotel London and we trust that you enjoyed your time with us.Your comments have been noted and we look forward to having the opportunity of welcoming you back to the hotel when you next travel to London.Kindest regardsFederico FlorisGeneral Manager

Dear Mr. AllenWe thank you for taking the time to provide your valued feedback further to your recent stay at the Baglioni Hotel London and we trust that you enjoyed your time with us.We look forward to having the opportunity of welcoming you back to the hotel when you next travel to London.Kindest regardsFederico FlorisGeneral Manager

Dear Guest,thank you for sharing your experience.We look forward to welcome you back in Kensington.RegardsFederico

Dear Guest,thank you for your amazing review.I look forward to welcome you back.RegardsFederico

Dear Guest,thank you for sharing your comments.I am grateful for the positive review and I will share it with the team.RegardsFederico

Dear Mr. GriceWe thank you for taking the time to provide your valued feedback further to your recent stay at the Baglioni Hotel London and we trust that you enjoyed your time with us.We look forward to having the opportunity of welcoming you back to the hotel when you next travel to London.Kindest regardsFederico FlorisGeneral Manager

Dear Guest,thank you for this wonderful review.I look forward to welcome you back.RegardsFederico

Dear Guest,thank you for sharing your positive review.My team and I are happy you have enjoyed your stay.RegardsFederico

Dear Guest,a personal thank you for appreciating our professionalism and passion.We look forward to welcome you backRegardsFederico

Dear Guest,thank you for sharing your experience.We look forward to welcome you.RegardsFederico

Dear Guest,Thank you for this amazing review.I will share it with the team who I am sure will feel very motivated.I look forward to welcome you backKind RegardsFederico

Dear Guest,thank you for sharing this wonderful review.We look forward to welcome you.Federico

Dear Guest,Thank you for sharing that you have enjoyed the efforts made by the whole team here at Baglioni Hotel London.We all look forward to welcome you back.RegardsFederico

Dear Guest,Thank you for sharing your memorable experience.We are eager to welcome you back in the heart of Kensington.RegardsFederico

Dear Guest,thank you for your wonderful review.We look forward to welcome you backRegardsFederico

Dear Guest,I am sorry that you have experienced such shortfall with tv and internet during your stay as it was a technical problem we promptly fixed.I hope to welcome you backRegardsFederico

Dear Guest,thank you for rating positively your experience.We all look forward to welcome you back.RegardsFederico

Dear Guest,thank you for your kind review.My team and I look forward to welcome you back.RegardsFederico

Dear Guest, Thank you for your feedback. We have taken notes of your remarks and we have not been able to meet your expectations on this occasion. We hope to have a chance of welcoming you back to Baglioni Hotel London. With Kindest Regards Federico Floris General Manager

Dear Guest,I would like to personally thank you for this amazing review.I will share it with the entire team who I am sure will feel very motivated.I look forward to welcome you back.RegardsFederico

Dear Guest,thank you for your amazing review.My team and I are looking forward to welcome you.RegardsFederico

Dear Guest,thank you for your amazing feedback. RegardsFederico

Dear Guest,Thank you for the wonderful review.We all look forward to welcome you back.RegardsFederico

Dear Guest,Thank you for your wonderful review.I look forward to welcome you back

Dear Guest,I am sorry to read that you did not like our property.I hope you can trust us again in the future to show you what improvements have been made.RegardsFederico

Dear Guest,Thank you for this wonderful review.My team and I look forward to welcome you againRegardsFederico

Dear Guest,thank you for your feedback.We look forward to welcome you back.RegardsFederico

Dear Guest,Thank you for the wonderful review.My team and I will look foward to welcome you again.RegardsFederico

Dear Guest, Thank you for your feedback. We have taken notes of your remarks and we have not been able to meet your expectations on this occasion. We hope to have a chance of welcoming you back to Baglioni Hotel London. With Kindest Regards Federico Floris General Manager

Dear Guest,thank you for this amazing review.It has been a pleasure to take care of you.RegardsFederico

Dear Guest,thank you for your amazing review and constructive feedback.We look forward to welcome youRegardsFederico

Dear Guest,thank you for your wonderful review.We look forward to welcome you back

Dear Guest,thank you for your wonderful review.We look forward to welcome you back

Dear Guest,thank you for your wonderful review.We look forward to welcome you back

Dear Guest,thank you for your constructive feedback.I am sorry your stay was not completely up to your expectation.I hope to restore your trust and look forward to welcome you back.RegardsFederico

Dear Guest,thank you for your wonderful review.We look forward to welcome you back

Dear Guest,thank you for your review.I look forward to welcome you back in Kensington.RegardsFederico