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Ulasan untuk Borough Market Apartments

4 out of 5
Borough Market Apartments
16-18 Marshalsea Road, London, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 5 dari 22 ulasan" "
Penilaian 8 - Bagus. 14 dari 22 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 22 ulasan" "
Penilaian 4 - Buruk. 1 dari 22 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 22 ulasan" "

8,8/10

Kebersihan

7,0/10

Staf & layanan

9,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Melissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious and bright apartment!
The apartment was in a great location, really bright and spacious! Good shower. Note that key collection is across town. Some items not there for longer stay eg cloth in the kitchen, but overall very good.
Menginap 14 malam pada bulan Januari 2020

8/10 Bagus

Amanda

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
ead the small print
First the Good news, the flat is very nice. one bedroom, bathroom and open plan lounge/kitched. The bedroom is divided only by a curtain from the rest of the flat. The lat is secure and is situated only 5 minute walk to Shard/London Bridge/Guys Hospital. Caution if you have a medical complaint be aware that the there is a number of steep stairs to get up to the flats front door. All in all great location and nice flat. However, the booking process and customer service is awful. I booked through hotels.com and did not notice that you had to collect the keys from Camden or you could pay extra ££ for them to be delivered to the flat for when you got there. This piece of information is conveniently not shown on the front page of the description and you have to click read more to see it. For those who dont know this is a real pain getting across London. IAs soon as i received the confirmation i realised the process for picking up the keys and i tried to cancel, but they would have nothing of it. I tried contacting Hotels.com who contacted them on my behalf but again to no avail. When you arive in Camden you have to pay a cleaning bill, separately and only in Cash. They will not accept card payment for the cleaning, even though they have a card machine there and will let you pay the deposit fro the flat on it. I physicall had to exit the building find the local cash machine and then go back. Bottom line great flat but BE AWARE OF THE KEY & FEES COLLECTION PROCESS
Menginap 3 malam pada bulan November 2019
Tanggapan dari Maria pada tanggal 26 Des 2019
Dear Amanda, thank you for your review, I am sorry our check in procedures where not convenient for you. I am surprised to read that you were let down by our front office team. All our staff members are fully trained to provide the best possible service. I can assure you that this is not a regular occurrence and we will be investigating the matter. Your feedback is always very much appreciated as it helps us with improving our services.

6/10 Cukup Baik

Km Bredo

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Wrong apartment
We expected the apartment to be at 16-18 Marshalsea Rd (chosen cause close to Borough tube station) but we were placed in a total different one at Plantain Pl. Quite disappointing.
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Maria pada tanggal 20 Des 2019
Hi Km. Thank you for taking the time to write us a review. We do not guarantee specific apartments, we place our guests in the best suitable flat depending on travel party size and availability. All of our apartments are of the same exceptional standard and within walking distance of one-another, in this instance the flats are 7 minutes walk apart, and both located within 10 minutes of the tube station, so hopefully it was not to much of an inconvenience. We hope that you had a wonderful time while visiting London and we wish to welcome you to stay with us again in the future.

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

MRS C

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Living in London
Loved the apt very modern great view of the shard nice area. Possible downside 34 steps up to apt.
Menginap 13 malam pada bulan Januari 2019

10/10 Sangat Bagus

Fredrik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect location and modern flat
Excellent location next to cafes and only 10 min walk from the Globe theatre and the London bridge, and yet in a very quiet house. Staff at the rental place (keys not picked up at the flat) was very helpful. No problems storing bags etc
Menginap 4 malam pada bulan Desember 2018

10/10 Sangat Bagus

Milagros

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and modern apatrment near everything you need.
Menginap 3 malam pada bulan November 2018

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location with lots of facilities nearby. Clean comfortable apartment in easy walking distance of the South Bank.
Menginap 3 malam pada bulan November 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Unnecessary fees and time waste with check in at diffent location. Just be aware of it. People are nice. Appartment was nice.
Menginap 2 malam pada bulan November 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The property is comfortable and clean. Close to London city with access to buses and tube at borough station. Just needed to note you have to pick up the key from an agency in Camden and then head to Borough. We walked to Borough markets, the shard and london bridge which wasn't to far.
Menginap 4 malam pada bulan Juni 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super zentrale Unterkunft! Optimale Verbindungen mit Bus und Metro. Wir kommen gerne wieder.
Menginap 4 malam pada bulan April 2018

10/10 Sangat Bagus

Taru

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ihana paikka!
Erittäin mukava asunto ja kivalla paikalla. Palvelu oli hyvää ja asunnon sekä toimiston löysi helposti. Henkilökunta ystävällistä.
Menginap 4 malam pada bulan Januari 2018

4/10 Buruk

Daniel

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Rude staff, terrible service.
Terrible customer service, and a different location to that which was advertised. Upon arriving at Gatwick from my delayed flight, I was called by the hotel who advised me that, because of this delay, I would have to pay a late check-in fee. Brilliant; thanks for understanding that these circumstances are out of my hands. I then followed the map in the Hotels.com app to where it said the hotel was located. No sign of it. I then rang the hotel, only to be informed that I had to go to Camden Town to pick up the keys first, and that since I would now be even later, my late check in fee had increased. Camden Town is FOUR MILES away from the location that is shown on the Hotels.com app. When I tried to explain my predicament to the member of staff on the phone, she told me that if I couldn't get to Camden Town tonight, my reservation would be cancelled. She then hung up on me. After ringing them back to explain that I didn't want my reservation to be cancelled as I had paid over £1000 for it, and I didn't think this issue was my fault, I asked for advice on how to get to Camden Town, as I am not a local. I was told to work it out myself, and again hung up on. I took myself and all my luggage up to this new location, was given my keys after paying an additional late fee and cleaning fee (which suspiciously could only be paid in cash) totaling £60, then told I was now responsible for getting myself back to Borough, at my own expense.
Menginap 6 malam pada bulan September 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Spacious and clean, noisy neighbourhood and area a little sketchy.
Menginap 5 malam pada bulan Agustus 2017

8/10 Bagus

David, Dallas TX

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Apartments were nice
Apartments were nice but very confusing and frustrated when they have you check in at another address that is not even close to the apartments, almost have to find another apartment if it wasn't for a nice person that took us to the check in address by metro and then guide us to the address. If I come back again I will try not to use apartments.
Menginap 4 malam pada bulan Juni 2017

8/10 Bagus

Nick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the flat is superb the method of finding the office and then subsequently the flat is not perfect as you break your journey