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Ulasan untuk Bridge Park Hotel

2.5 out of 5
Bridge Park Hotel
16 Hillside, Willesden, London, England

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 118 dari 655 ulasan" "
Penilaian 8 - Bagus. 200 dari 655 ulasan" "
Penilaian 6 - Cukup Baik. 163 dari 655 ulasan" "
Penilaian 4 - Buruk. 69 dari 655 ulasan" "
Penilaian 2 - Sangat Buruk. 105 dari 655 ulasan" "

6,4/10

Kebersihan

7,4/10

Staf & layanan

6,2/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Kelly

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

6/10 Cukup Baik

Jafeth

Bepergian bersama teman
Disukai: Fasilitas
Not far from where i was going to spend a day
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Sangat Bagus

Leslie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very polite would stay again Value for money
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Cukup Baik

Jan Henk

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Vriendelijk personeel, ontbijt matig (weinig keuze), onderhoud badkamer nodig.
Menginap 3 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

2/10 Sangat Buruk

David

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
In terms of the staff, they were okay, the receptionist mostly. The barman during the day was very limited in communication and spent the time for the hour we were in there constantly playing with the different TV channels on the different TVs in the bar. He also was in and out on his phone. It was a quiet period, granted, but we felt like an inconvenience, this from my perception. Just the odd positive gesture. I get the cost was not majorly expensive, but I would expect a 3 star hotel to be better well-look after and maintained, especially the rooms, and the so-called 'en-suite' I feel the promotional pictures absolutely falsely advertise the quality of the property, inside and out. The accommodation was awful, with the decoration uncared for. Again, for a 3 star hotel it was like going back to the 70's with extremely poor cleanliness. The 'ensuite' shower nozzle would not stay upright when showering, so had to get it maintained, which happened instantly which was good! However, do the cleaners and maintenance on duty not check off rooms when vacated to report problems and correct them, preventing any further concerns? The bed was like sleeping on a table, we all have different preferences, I get that, but this was in another category of uncomfortable. Electrical sockets - well, some worked and another I could not even plug into. The shower and sink tap temperature were awful, only offering a tepid temp after running for so long. Late reception staff - moody!
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Bagus

Cindy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for one night in order to watch England ladies football at Wembley Stadium. Trains were on strike so decided to drive up and stay over. It is very convenient for Wembley. No.18 bus straight there from across the road! The bar was still open when we got back which was great, a fine selection of beers and spirits. Free parking was a bonus and allowed us to pop back the next day to look around the Designer Outlet stores. Hotel is tired but breakfast wasn’t too bad. I think it’s time you provided sachets of coffee including decaf coffee and not have the jug of coffee which just gets a bitter taste the longer it’s left. (Decaf tea too if anyone wants that as well). I would suggest getting a room at a time renovated and you will have a real winner on your hands.
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Cukup Baik

Sam

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Sangat Bagus

Mandy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
I was surprised there was no shower wash bits. As I came by train and travelled as light as possible. But luckily there is a Tesco express 2 minute walk for anything you forget. It’s convenient for Wembley as right opposite the hotel is a bus that takes you straight there and runs late for return. Nice bar in hotel very friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Bagus

Lynda

Great position for Wembley. Clean and had parking
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan
Friendly staff very accommodating,traffic was a bit loud
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Bagus

Vivienne

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Sangat Bagus

Andreas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Preis Leistung. Unschlagbar. Top Frühstück.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari BPH pada tanggal 25 Apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Bagus

Edward

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to find helpful staff
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Bridge Parke Hotel Management pada tanggal 28 Feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Cukup Baik

Ian

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel is a typical London budget hotel, reception looks fine, but rooms, although clean are very tired, the restaurant was closed, all outside areas closed. Not many options for food and drink without getting a cab. Could be an amazing property if the owners invested in the place.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Bridge Park Hotel pada tanggal 28 Feb 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your rating and apologize for any inconvenience you experienced during your stay. Your comments regarding the condition of our rooms and the closure of our restaurant and outside areas have been duly noted. Please know that we are actively working on improvements, and we're excited to announce that our terrace garden and restaurant will be reopening soon. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the near future.Hotel Management

10/10 Sangat Bagus

Shoode

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very good
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 28 Feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

4/10 Buruk

Mollie

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We expected a better kept and cleaner hotel. Didn't look like the pictures. The gentleman at reception was kind was walked us to our room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

2/10 Sangat Buruk

Giulio

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
C’è poco da dire. Un film dell’ orrore, non è assolutamente un hotel adatto ad un viaggiatore europeo. Veramente tutto troppo vecchio e sporco. Ho avuto paura a dormire su quel letto. Mai vista una cosa simile. Staff gentile ma non basta. Sconsiglio vivamente non rovinatevi questo splendido soggiorno a Londra.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Bagus

Glenn

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Cheap and cheerful.
Clean and warm, I slept well. The place could do with a lick of paint. Single rooms on the front of the hotel suffer from road noise but the rooms to the rear are quiet in my experience. Front counter staff were very friendly and welcoming.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Bagus

Mahir

Bepergian dalam rombongan
Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

2/10 Sangat Buruk

Julia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

4/10 Buruk

Fouad

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari BPH pada tanggal 5 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just don't.
Room felt dirty, bed was uncomfortable, shower had to be turned off by staff because it would ONLY turn on. The bathroom wasn't even in the room. Half the lights in the room didn't work. The first staff person was rude, the second was alright. I've been to many hotels around the world and this might be top 2 worst I've ever stayed in. We couldn't help but laugh at how bad it seemed
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Derida

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Juan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Buen trato por parte de trabajadores,poca limpieza y colchones bastante viejos,te levantas con bastante dolor de espalda
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Brinkela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Andres Ramon

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Me esperaba mas
Hotel muy antiguo camas muy viejas con el colchón que se notan hasta los muelles y un laberinto para llegar a la habitación lo justo para dormir no mas
Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Stéphanie

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Personnel de l'accueil et restaurant correct. Très mauvaise literie, bruyant à cause de l'avenue devant l'hôtel. Chambre non sonorisée et non rénovée. Surprise pour wc et douche dans le couloir.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Peter

Tidak Disukai: Kebersihan
Bridge park hotel stay Dec 2023
We had no hot water our first night, it wasn't ideally not being able to have a shower after travelling. Staff were helpful, good location, free parking was a big plus and the breakfast was very good.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Alan

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ignacio

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

magnus

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan
Solo concert trip
Staff helpful and friendly, room small and very tired, heating excellent, shared bathroom next door good, shower a little cold,bed and pillow uncomfortable, eating places connected to hotel look worth checking out, would rate 4/5 for a budget stay excellent value and will stay again, transport by bus available outside to wembley but walked.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Lisa

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
4 night family stay
Staff friendly and helpful but we had bugs (flees we think) in our room so my family got bitten. Did get moved to another room for last night but no offer of compensation. Very dated and needs renovation. Disappointing the restaurant is permanently closed and can only get pizza Friday and Saturday night. For what we paid expected to be much nicer.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Palwinder, Rochester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect for a stop off after a late night at Wembley Arena. Great value.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

ALAIN

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Mateusz

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
It’s an ok place.
Menginap 4 malam pada bulan November 2023

2/10 Sangat Buruk

Chris

Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

patrick

Menginap 5 malam pada bulan November 2023

8/10 Bagus

Victoria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La habitación estaba muy bien, está a 10 minutos caminando del metro y al lado de un supermercado Tesco. El personal fue muy amable en todo momento.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Donna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok needs,improvements
Itcwqs a good hotel but whwni asked in morning on wayvout for more milk and tea,bags for my room when i returned in the evening there were none sp had to ask again whwn i got back and got given them them bathroom down hall porbably be better to have own but it wqs cheap ao made use of bathroom doen hall for showers but could of done woth it all in one room
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Jenny

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
At first look this hotel doesn't look like much, there's nothing fancy about it. The inside holds some gems of décor and it's past life. It's not situated in a quiet area, it on the main road and all of the noise associated with a London main road. There are bus stops nearby going either towards Euston or Wembley. There is also a train station within 10-15 minute walk (not London speeds!). The beds were comfortable and the room was very clean. Tea and coffee available in the room and a tv. I was surprised how many plug sockets are in the rooms as I need one for a CPAP. Usually, I need to bring an extension cable, but there were enough in the room. Reception is 'manned' 24 hours a day. The staff I dealt with were very helpful and could answer any queries I had. I was disappointed that the restaurant is closed and only open at certain times of the week. This may be seasonal as I visited in late November. If I was staying in this area again, I would stay here. Having a shared bathroom was not as inconvenient as I thought. But, you can book rooms with ensuite bathrooms if you prefer.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Karthik

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Completely worthless for the money paid. The room was damn cold through the night. I was at the property for the coldest night of the year then probably and the heating was not ambient. Had to struggle through the night to keep my family warm. On checking with the reception I was told that the radiator will kick in a timely fashion and should start working soon (around 6 am in the morning). Most insensible to set this up time based rather than room temperature based. The pillows were too firm to sleep as well. The bathroom was smelling with paint. Overall a hotel I would not dare to book again. Would not recommend.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Stephanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good for the price.we had room in basement and bath taps were very slow took 20mins to run a bath
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ângelo Márcio

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Funcionários educados, ótimo custo benefício e fácil acesso ao metrô.
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Adam

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Felt like the staff lacked in customer service. Especially around breakfast
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

berendina

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was zeker niet zoals op de foto's. Hebben nog geklaagt bij de "receptie" maar enige antwoord wat we kregen was dat we vroegen om een kamer met 2 bedden en dat was dit. Daar konden we het mee doen. Badkamer was heeeeeel oud en hadden geen warm water. Dus konden helemaal niet douchen. Hele hotel kan wel een renovatie gebruiken. Het ontbijt hebben we daarom maar elders gedaan. Zeker geen aanrader!!!
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Emily

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Oral

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mateusz

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
It’s an ok place if you need a place to stay. Friendly staff, good location for Wembley.
Menginap 4 malam pada bulan November 2023

2/10 Sangat Buruk

Vishal

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023