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Ulasan untuk Britannia Inn Hotel

3 out of 5
Britannia Inn Hotel
54 Mansfield Road, Ilford, England

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 131 dari 801 ulasan" "
Penilaian 8 - Bagus. 299 dari 801 ulasan" "
Penilaian 6 - Cukup Baik. 204 dari 801 ulasan" "
Penilaian 4 - Buruk. 75 dari 801 ulasan" "
Penilaian 2 - Sangat Buruk. 92 dari 801 ulasan" "

7,2/10

Kebersihan

7,6/10

Staf & layanan

6,0/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

5,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Isabel

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Cheyenne

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We turned up to discover local environmental health wanting to inspect, the property was filthy, rude and abusive staff. Pictures on other reviews made us think stay clear. Needs to be shut down and removed.
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Teresa

Bepergian bersama keluarga
Cold freeze is inside room and shower and water to make tea or coffee no kitchen.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Britannia Inn Hotel pada tanggal 29 Apr 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Prince

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Britannia Inn Hotel pada tanggal 29 Apr 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Tye

Tidak Disukai: Staf & layanan
Scam
Menginap 2 malam pada bulan April 2024
Tanggapan dari Britannia Inn Hotel pada tanggal 29 Apr 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

4/10 Buruk

Victoria

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We were directed to a new hotel, few streeets away, not what we had booked. No parking available at new hotel, had to park in street which was only ok as after 6.30pm & the next day was Sunday. Took £100 security deposit, told will take up to 14 days to return. Mouse/rat traps left visible in the bedroom. Wouldn't recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Britannia Inn Hotel pada tanggal 29 Apr 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

8/10 Bagus

Ankammarao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

S

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Britannia Inn Hotel pada tanggal 17 Agu 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

4/10 Buruk

Paul

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Britannia Inn Hotel pada tanggal 26 Jun 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Hashim

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible
Tanggapan dari Britannia Team pada tanggal 24 Jan 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us , We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

10/10 Sangat Bagus

solomon

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Britannia Team pada tanggal 24 Jan 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us and we can see that your stay was lovely . We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Samuel

Menginap 1 malam pada bulan November 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 19 Apr 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

6/10 Cukup Baik

Mia

Menginap 3 malam pada bulan November 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 1 Des 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

stéphanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Fuyez
Chambre vetuste malgré les efforts du personnel pour la rendre propre. Moisissure dans la chambre et la salle de bain. Moquette ou l on n ose pas marcher pieds nus. Nous sommes rentres un soir, un toxico etait rentre dans le hall et il se piquait le bras adosse a notre porte de chambre. Les deals se font d ailleurs au vu et su de tous dans la rue qui est clairement mal famée.
Menginap 2 malam pada bulan November 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 1 Des 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Aqib

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
There were bed bugs in the room and all over the bed i asked for the manager but the manager was not around. I want a refund
Menginap 1 malam pada bulan November 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 1 Des 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us , we will investigate this .We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Sangat Buruk

Angela

Menginap 1 malam pada bulan September 2022
Tanggapan dari Manager pada tanggal 4 Nov 2022
Dear Guest,Thank you for taking the time to review our hotel.We are really sorry to hear that you encountered issues during your stay with us.I hope we will have the opportunity to welcome you back to our premises in the nearest future.Kind regards, Britannia Team

4/10 Buruk

Wael

Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 4 Nov 2022
Dear Guest,Thank you for taking the time to review our hotel.We are really sorry to hear that you encountered issues during your stay with us.I hope we will have the opportunity to welcome you back to our premises in the nearest future.Kind regards, Britannia Team

10/10 Sangat Bagus

Abu Talha jubayer

Menginap 1 malam pada bulan September 2022
Tanggapan dari Manager pada tanggal 4 Nov 2022
Dear Guest, I am very glad to learn we have met your expectations.We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards

8/10 Bagus

Raouf

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 4 Nov 2022
Dear Guest, I am very glad to learn we have met your expectations.We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards

6/10 Cukup Baik

Lydia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2022
Tanggapan dari Kind Regards, Britannia Inn Hotel pada tanggal 27 Sep 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

2/10 Sangat Buruk

Bianca

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staf it was rude
Menginap 1 malam pada bulan September 2022
Tanggapan dari Kind Regards, Britannia Inn Hotel pada tanggal 27 Sep 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

2/10 Sangat Buruk

Jefferson

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Reception with Bad Attitude (Black Girl)
I was greeted badly of their reception staff (black girl) because of my Google review. She couldn’t accept the review that I left her which I honestly experienced on the day I stayed on this hotel. But she repeated again in very bad way how she treated me, shouting at the reception. She really had bad attitude. She shouldn’t be working as reception giving bad image to the business establishment she work with. Highly not recommend this hotel to anyone if she’s working, Avoid as much as you can.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 19 Apr 2023
Dear Guest , After investigating this ,you must follow hotel policy , booking policy rules & regulations as you did stayed with us many times . Our staff is here to help every one .Targeting specific staff member is coming under discrimination and what you have wrote is not true , As our records shows that you was very happy with our service ,staff , room , and room price and you did stayed with us recently again in march 2023 . We would love and wlecome you again for stay with us . But pelase you must follow hotel policy , booking policy rules & regulations . Kind Reagrsd , Britannia Inn Hotel

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not book, save the hassle.
No rooms available at the house. You will be turned away after your booking has been processed and a £50 deposit is taken. The house stinks of damp. Nittys and prostitutes use this premises for their services. No parking what so ever is available. You will have to wake up 8am to move your vehicle as its permits only. You will be promised a refund but will never hear from the 'accounts' department. The department does not exist.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Britannia Team pada tanggal 19 Apr 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

10/10 Sangat Bagus

Barinder

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 31 Agu 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. We are so happy :) to see that your stay was lovely . Please stay in touch and book us again .

4/10 Buruk

Tea

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Der kommer jeg ikke igen!
Et hotel i forfald, revner og knubs i selve huset. En due havde lavet redde og skidt ene vinue til, mug på badeværelset og mangelfuld rengøring inden vi fik værelset. På ingen måde allergivenligt. Sengene var gamle bulede ukomfortable skabninger. Flinkt personale, men der blev simpelthen gjort for lidt for langsomt for at løse problemerne. TV i meget mystisk vinkel. Blev overrasket over at når køkkenet løb tør for fuldkornsbrød, var der bare ikke noget de sidste 3 dage af opholdet. Svarer ikke til et godt eller 3 stjernet hotel i min bog.
Menginap 6 malam pada bulan Juli 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 31 Agu 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, of course your opinion is matter to us , our team will investigate this. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

4/10 Buruk

Laila Naz

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rented this hotel to save some money, but regretted it after we got the room. The Wi-Fi doesn't work at all !! The room smelled so bad, probably the dirty carpet. The carpet needs to get removed or replaced. The beds are so old and so hard, the springs sticking out of the mattress. The bathroom is dilapidated and filled with spiders. The breakfast is bad, it needs more variation. The card key for the hotelroom we got didn't work half of the time, and it needed to be charged every time we got back to the hotel. Overall this hotel just needs a bigger renovation and improvements.
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 31 Agu 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, of course your opinion is matter to us , our team will investigate this. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

10/10 Sangat Bagus

Barbara, Nickenich

Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Britannia Team pada tanggal 19 Apr 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

8/10 Bagus

Stephen

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Britannia Team pada tanggal 2 Jun 2022
Dear Guest, I am very glad to learn we have met your expectations. We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards Britannia Team

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Britannia Team pada tanggal 2 Jun 2022
Dear Guest, I am very glad to learn we have met your expectations. We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards Britannia Team

2/10 Sangat Buruk

Sara

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Britannia Team pada tanggal 2 Jun 2022
Dear Guest, Thank you for taking the time to review our hotel. We are really sorry to hear that you encountered issues during your stay with us. I hope we will have the opportunity to welcome you back to our premises in the nearest future. Kind regards, Britannia Team

8/10 Bagus

Per Arild

Disukai: Staf & layanan
Budget hotell
Kort vei til buss og tog. Lite bad og rom. Bra frokost. Greit alternativ til billig penge.
Menginap 9 malam pada bulan April 2022
Tanggapan dari Britannia Team pada tanggal 6 Mei 2022
Dear Guest, I am very glad to learn we have met your expectations. We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards Britannia Team

2/10 Sangat Buruk

Saffron

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not a 3 Star Hotel at All
Good: - Amenities such as fridge, microwave, kettle, teas and coffees, TV - Inside of fridge clean - Inexpensive compared to average London rates - Free breakfast of good quality 👍 Bad: - Shower runs cold and is broken - Inside of microwave very tatty - Inconsistent cleaning job - Wi-fi does not work at all and 4G connection extremely bad - Negative experience with the receptionist staff upon arrival Ugly: - Room in a terrible state. Food(?) stains on ceilings, walls, light switch!!! - Dirty handles - Thick build-up of black mould around rim of shower from inconsistent cleansing - Cobwebs!! - Duvets and mattresses need to be replaced or better hidden I was prepared for wear and tear, but still expected a clean room and functioning shower! But I did not manage to get a single shower during my time spent here, and was very unsettled and underwhelmed. The thought of touching handles or opening the fridge/microwave door or turning the light switch on with my bare hands made me feel uncomfortable, because I didn't know what they had cleaned and what they had not. I would have preffered a clean and functional en-suite room with no amenities to what I was provided with. The least a hotel should be doing is cleaning room surfaces down thoroughly after each use! If the hotel staff kept room maintenance to half the standard the kitchen staff kept breakfast service, this would definitely be at least a "3 star hotel". But the receptionists, cleaners and m
Mould around rim of shower
Shower broken
Grime around toilet
Cobwebs
Menginap 2 malam pada bulan April 2022
Tanggapan dari Britannia Team pada tanggal 6 Mei 2022
Dear Guest, First of all I would like to apologize for the inconvenience caused to you during your recent stay with us. I have noted all your concerns and let me reassure you that we have taken this on board and informed our head of housekeeper. I sincerely hope that you will give us another chance to serve you and we will be able to change a negative impression on a more positive one. Kind Regards, Britannia Team

6/10 Cukup Baik

Estelle

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
J'étais fidèle à cet hôtel depuis quasiment 10 ans, mais cette fois c'était la dernière fois et je n'y retournerai plus. Il a grand besoin d'une rénovation, car le mobilier et les chambres sont usés. Depuis 10 ans j'avais la même chambre, A1, qui est très bien pour un couple. Là à l'arrivée on m'a donné la D2... minuscule, adaptée pour une seule personne (ll n'y avait d'ailleurs qu'une seule serviette, la preuve que c'est une chambre pour une personne seule), mon mari et moi n'avions littéralement pas la place pour bouger. Et en plus la porte de la salle de bain était cassée. J'ai donc demandé à changer de chambre, on m'a donc redonné la A1 le lendemain, donc tant mieux, c'est déjà ça. Mais voilà il est temps pour moi d'aller ailleurs.
Menginap 5 malam pada bulan April 2022
Tanggapan dari Britannia Team pada tanggal 6 Mei 2022
Dear Guest, Thank you for taking the time to review our hotel. We are deeply sadden to hear that you encountered issues during your stay with us. I hope we will have the opportunity to welcome you back to our premises in the nearest future. Kind regards, Britannia Team

8/10 Bagus

Rubi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
It was a very sketchy property that it felt more like a motel than a hotel but the very good pricing, very good breakfast and the staff was extremely friendly. The property needs a lot of updates but for the most part was clean.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Britannia Team pada tanggal 6 Mei 2022
Dear Guest, Thank you for taking the time to review our hotel. We are really sorry to hear that you encountered issues during your stay with us. I'm glad to learn that our staff was helpful during your time with us. I hope we will have the opportunity to welcome you back to our premises in the nearest future. Kind regards, Britannia Team

10/10 Sangat Bagus

Prakash

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2022
Tanggapan dari Britannia Team pada tanggal 6 Apr 2022
Dear Guest, Thank you for rating us an amazing 10 out of 10. We look forward to seeing you at Britannia Inn Hotel Kind Regards, Britannia Team

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Carpet is filthy and woken up by frying smell that went into the room. Maytresses are very uncomfortable. This hotel is in need of a full refurbishment
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 25 Feb 2022
Dear Guest , Thank you for the feedback , we will investigate this . Please stay in touch and book us again .

8/10 Bagus

Earl

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Budget base for London visit
Check in was easy. Directed to the room. The room facilities were as expected.... Bed, TV,, kettle, toilet and shower... and also included fridge and microwave. A few issues with the room... Smoke alarm missing, toilet kept flushing and running by itself. These were rectified quite quickly after being reported. For the most part, the room was clean. There was black mould around the window and the grouting in the shower. The tiles were clean tho. Fresh towels and a quick clean daily. The breakfast included in the price was reasonable. Basic English breakfast buffet. Have to say, the staff were super throughout the stay.
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Britannia Inn Hotel pada tanggal 18 Feb 2022
Dear Guest, We're pleased to receive such great feedback with regards to your stay at Britannia Inn Hotel and we thank you for sharing your experience with us. We are so happy to hear your stay with us was a positive one. Please rest assured we will pass your helpful comments to the hotel team, and I apologize for any discomfort or inconvenience caused. That being said, we have noted your feedback as we always look for ways to improve our facilities for our guests. Thank you for your review we look forward to welcoming you back to our hotel soon. Best Regards, Britannia Team

6/10 Cukup Baik

Kaito

Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Britannia Team pada tanggal 25 Jan 2022
Dear Guest, Thank you for your time in giving us a score. Hope to welcome you back to our hotel Kind Regards, Britannia Team

10/10 Sangat Bagus

Jenniene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Britannia Team pada tanggal 14 Jan 2022
Dear Guest, Thank you for your kind score. We hope to see you again soon. Kind Regards, Britannia Team

10/10 Sangat Bagus

Krishnaprasad

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very good breakefast. Good location . But internet is slow
Menginap 5 malam pada bulan Desember 2021
Tanggapan dari Britannia Team pada tanggal 14 Jan 2022
Dear Guest, Thank you for your kind score. We hope to see you again soon. Kind Regards, Britannia Team

8/10 Bagus

Khizar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All the staff were friendly and cooperative, it was easy to check in and check out, room was enough to accommodate a person for night, but bathroom was too small, it smelled very bad, and i believed it’s something to do with the drainage because bathroom was clean
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari BT pada tanggal 10 Des 2021
Dear Guest, Thank you for giving your time in writing a review based on your recent stay with us. I am delighted to see that our team was friendly and cooperative during your time at our hotel.We are sorry to hear about the smell. We will look into this matter and investigate. Hope to welcome you back soon Britannia Team

6/10 Cukup Baik

Damian

Disukai: Staf & layanan
Small single room
Room and bathroom tiny
Menginap 3 malam pada bulan November 2021
Tanggapan dari Britannia Inn Hotel pada tanggal 2 Des 2021
Dear Guest , Thank you for staying with us and giving us feedback .Please stay in touch and visit us again .

4/10 Buruk

Martin

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2021
Tanggapan dari Britannia Team pada tanggal 12 Nov 2021
Dear Guest, Thank you for taking the time for giving us a score. We would have like to learn what went wrong so that we can improve for our guest. We hope you'll give us a chance to amend your thoughts in the near future. Kind Regards, Britannia Team

10/10 Sangat Bagus

Gary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gary
Really good hotel , very friendly, staff go that extra mile to make you welcome , warm comfortable, clean hotel , good breakfast, just around the corner from good pubs restaurants, can't wait to be in the area to stay again ,
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Manager pada tanggal 10 Nov 2021
Dear Gary, Thank you for being a guest at Britannia Inn Hotel. I'm pleased to see that our staff provided excellent service and our facilities were up to standard. It was a pleasure having you as our guest and look forward to welcoming you back in the near future. Kind Regards, Britannia Team

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Rough & Ready but good Value for Money
This hotel is rough and ready but certainly value for money. A 20min walk from Ilford train station which then is a direct train into Central London. Generous breakfast and good quality. Showers are wet rooms rather than showers which leaves a bit to be desired. But the addition of microwaves to every room is a very nice touch for business travelling when you don't want to pay for dinner. If you're lucky you'll get a fridge too ! Very quiet and peaceful stay overall.
Menginap 6 malam pada bulan Oktober 2021
Tanggapan dari Britannia Inn Hotel pada tanggal 9 Nov 2021
Dear Guest , Thank you for feedback and giving us nice score 8/10 . Yes we are serving a good quality full English cooked breakfast and its comes absolutely free in the price :) Please visit us again and book us again . Thank you for staying with us .

10/10 Sangat Bagus

Samuel

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Manager Britannia Inn Hotel pada tanggal 1 Nov 2021
Dear Guest , Thank you for giving us lovely feed back 10/10 after your stay . We are so happy to see that you have enjoyed your stay with us . Please visit us gain .

2/10 Sangat Buruk

Olutobi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel looks decent but the staff are rude, the room i was staying in had bed bugs and you will be asked to pay a £50 deposit that will never be returned. Overall terrible experience. There are plenty of hotels in the area, my advice pick any place other than this one.
Menginap 6 malam pada bulan Oktober 2021
Tanggapan dari Manager pada tanggal 27 Okt 2021
Dear Guest, We are sadden to hear that your experience at Britannia wasn't up to your standard. I can see that you stayed with us for 6 days and during your time with us you was informed that we have 24 hours front desk available who are always happy to help our customers with any issues or questions. At no time during your stay did you mention anything to our front desk team that you encountered issues. This is unfair as you didn’t give our team the chance to help during your time with us. We have also mentioned to you regarding your deposit that it is a pre authorization which payments returns within 5-14 days automatically. We are deeply sadden as we wasn’t given a fair review due to not being informed as we had took it as you had a good stay with us as you stayed the full 6 nights without any complaints. We hope you will allow us to amend your thoughts. Kind Regards, Manager

10/10 Sangat Bagus

Beatriz

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recomendado
Fue la mejor de las experiencias recominedo este lugar a todos
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Manager pada tanggal 28 Okt 2021
Dear Guest, Thank you for giving us your time and reviewing your stay. We are happy to see that you was happy during your time with us at Britannia Inn Hotel. We look forward to welcoming you back to our premises. Kind Regards, Manager

8/10 Bagus

Abelardo

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Manager pada tanggal 29 Okt 2021
Thank you so much for taking the time to share your experience following your recent stay at Britannia Inn Hotel. I am delighted to read that you have given us a good score. This means a lot to us! Thank you once again for your kind feedback. I am looking forward to welcoming you back! Kind regards, Hotel Manager

6/10 Cukup Baik

Scott

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Manager Britannia Inn Hotel pada tanggal 1 Nov 2021
Dear Guest , Thank you for your time and giving us feedback we can see that you have enjoyed your stay with us . Please keep in touch and visit us again .