Dear Lindy,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, as it helps us to enhance our services for all our guests.If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us.We look forward to welcoming you back soon for an even better stay.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Lisa Lynn,Thank you for sharing your positive experience with us! We are thrilled to hear that you found your room immaculate and more spacious than expected. Providing comfortable and clean accommodations is always our top priority, and it's wonderful to know that we succeeded in exceeding your expectations.We're also delighted that you found our location convenient, with easy access to the Underground and nearby coffee shops. It's great to hear that you would recommend us and that you would consider returning in the future.If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We value your feedback as it helps us to continually improve and provide the best possible experience for our guests.We look forward to welcoming you back to the City Sleeper at Royal National Hotel soon!Warm regards,MainulRoyal National Hotel

Dear Gabriele,Thank you for taking the time to rate your experience at our hotel. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us.Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable.Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us.Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Heather,Thank you so much for taking the time to share your delightful experience at the City Sleeper at Royal National Hotel! We are thrilled to learn that you thoroughly enjoyed your 8-night stay with us.It's fantastic to hear that our central location, just five minutes from the Tube and within walking distance to Covent Garden, made exploring London convenient for you. We're pleased that you found our hotel to be well-organized despite its bustling atmosphere, and that you appreciated the spaciousness and coziness of your room after a long day of sightseeing.Your kind words mean the world to us, and we are truly honored that you would choose to stay with us again in the future. We can't wait to welcome you back to the City Sleeper at Royal National Hotel for another memorable stay!If there are any specific areas where you believe we can improve, please feel free to let us know. Your feedback helps us to identify areas for enhancement and ensures that we continue to provide the best possible experience for our guests.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Dimitar,Thank you for choosing to stay with us at the City Sleeper at Royal National Hotel and for sharing your valuable feedback.We're delighted to hear that you found our location to be convenient and that you enjoyed exploring London's attractions during your visit.It's wonderful to know that you found your room to be nice, clean, and equipped with a new and very good bathroom. We understand the importance of having a convenient luggage storage option, and we're glad that our service met your expectations.We apologize for any inconvenience caused by the street noise. As you mentioned, being in central London, some noise levels are expected. However, we do have rooms available at the back of the hotel that are quieter. In the future, please feel free to let us know your preference for a quiet room, and we will do our best to accommodate your request, subject to availability.Regarding the refrigerator, we do provide them upon request, but only for medication purposes. If you need a refrigerator for this purpose during your next stay, please don't hesitate to inform us, as our reception is open 24/7, and we will arrange it for you.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to the City Sleeper at Royal National Hotel for another great stay in the future.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Gary p,Thank you for taking the time to share your feedback with us.We're delighted to hear that you enjoyed a comfortable and restful night's sleep during your stay with us. Providing a clean and comfortable environment for our guests is one of our top priorities, and we're thrilled to know that you found our beds and pillows to be comfy.Your satisfaction is important to us, and we're glad that we could contribute to making your stay enjoyable. If there's anything else we can do to make your future visits even more pleasant, please don't hesitate to let us know. We're always here to assist you and ensure that you have a wonderful experience with us.We look forward to welcoming you back to the City Sleeper at Royal National Hotel in the future for another great stay!Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Luc,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your room clean and comfortable. Providing a peaceful and quiet environment for our guests to rest is important to us, and we're glad that you were able to enjoy a good night's sleep.It's fantastic to hear that you enjoyed the breakfast. We strive to offer a variety of delicious options to start our guests' days off right, and we're pleased that you found it very complete and enjoyable.We're also happy to hear that you appreciated our location near Russell Square tube station, as well as the abundance of restaurants in the area. We're fortunate to be situated in such a convenient location, making it easy for our guests to explore all that London has to offer.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. Your feedback is invaluable to us as we continually strive to improve and provide the best possible experience for our guests.We hope to welcome you back to the City Sleeper at Royal National Hotel again soon!Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Roya,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location to be great and that you appreciated the cleanliness of our facilities. Providing a clean and comfortable environment for our guests is always a top priority for us.We appreciate your suggestion regarding breakfast variety. We have two breakfast areas that offer both continental and full English breakfast. However, we're always looking for ways to enhance our guests' experiences, and your feedback will be shared with our team for consideration. We strive to offer a variety of options to cater to different preferences, and we'll certainly take your comments into account as we continue to improve our offerings.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us, and we're committed to providing you with the best possible experience during your time with us.We hope to have the opportunity to welcome you back to the City Sleeper at Royal National Hotel in the future.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Luna,Thank you for providing a rating on your recent stay with us.We regret to learn that we could not live up to your expectations on this occasion. It would be truly appreciated if you could contact us directly to let us know your suggestions for improvements.We look forward to hearing back from you.Kind regards,Omar

Dear Nihat,Thank you for taking the time to rate your recent stay with us.We are delighted that you had an overall pleasant experience, and we would love to hear more. It would be greatly appreciated if you could contact us directly to let us know what stood out during your visit, and we what we could do in the future to achieve a perfect rating.We hope to have the opportunity to welcome you back for another great stay in the future.Kind regards,Omar

Dear Ze Hong,Thank you for your feedback.We are glad to hear that you found our hotel's location convenient, especially in terms of accessing public transportation.If there is anything specific we can do to improve your experience next time, please do not hesitate to let us know.We appreciate your input and hope to welcome you back soon for an even better stay.Best regards,Omar

Dear Mel,Thank you for your excellent review!We are thrilled to hear that you enjoyed your stay with us and found our hotel spacious, clean, and conveniently located. It is fantastic to know that our central location made it easy for you to explore the area and access nearby shops, restaurants, and transportation options.We appreciate your recommendation and look forward to welcoming you back for another wonderful stay in the future!Best regards,Omar

Dear Ioan,Thank you for taking the time to provide your feedback.We are delighted to know that you had an overall pleasant stay. It would be amazing if you could let us know what stood out, and where we can improve to achieve a perfect rating.We look forward to hearing back from you, and welcoming you for a better stay in the future.Kind regards,Omar

Dear RUTH,Thank you for taking the time to rate us with a perfect score! We're delighted to see that you had an enjoyable stay with us. Should you have any feedback or suggestions in the future, please don't hesitate to share.We look forward to welcoming you back soon!Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Sung Woo,Thank you for your feedback regarding your recent stay with us.We are delighted to hear that you found our hotel to be in a prime location and that you enjoyed our breakfast offerings.We apologize for any inconvenience regarding the Shackle app. This was a result of our recent change to the card readers on all the rooms, and they had yet to be integrated to the app.We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.Best regards,Omar

Dear David,Thank you for choosing the City Sleeper at Royal National Hotel for your recent stay.We greatly appreciate your rating, and we're glad to know that overall, your experience was satisfactory. Your feedback is important to us as we continually strive to enhance our services and facilities.If you have any additional comments or suggestions you'd like to share with us, please feel free to reach out. Your feedback helps us understand where we can make improvements to better meet the needs and expectations of our valued guests.Once again, thank you for your patronage. We hope to have the pleasure of welcoming you back to the City Sleeper at Royal National Hotel in the future for an even more enjoyable stay.Warm regards,Mainul City Sleeper at Royal National Hotel

Dear Viola,We appreciate you taking the time to share your feedback. We're glad to hear that you had a good experience overall.We're sorry about the inconvenience you experienced due to the noise from the street and the radiator. After investigating your reservation, we can see we prepared a more quiet room for you to move to, however you did not move. If there are any details we are missing, please don't hesitate to contact us directly. We hope to have the pleasure to welcome you back for another more seamless experience in the future.Kind Regards,SabinaCity Sleeper at Royal National Hotel

Dear Zoe,Thank you for your loyalty over the years, and we truly appreciate your feedback.We understand your concern regarding the increase in our rates. We continually review our pricing to ensure that it reflects the value and quality of service we provide. However, we understand that this may pose challenges for some of our guests.We apologize for any inconvenience this may have caused and hope that you will consider staying with us again in the future.Should you have any further questions please do not hesitate to contact our team.Best regards,Omar

Dear Joseph,Thank you for your feedback.We appreciate your suggestion regarding the tissue box in the room. We will certainly take this into consideration as we strive to improve our amenities and services to better meet the needs of our guests.Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future.If you have any further suggestions or requests, please feel free to let us know. We are here to ensure your stay is as comfortable and enjoyable as possible.Best regards,Omar

Dear Adam,Thank you for your sparkling review!We are delighted to hear that you had an excellent stay with us and that you found your room to be great and clean.Your recommendation means a lot to us, and we truly appreciate your kind words.If you ever find yourself in the area again, we would be honoured to welcome you back.If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,Omar

Dear Alexandra,Thank you for sharing your positive feedback with us.We are thrilled to hear that you found our hotel to be of excellent value for money.Providing our guests with a satisfying experience at a reasonable price is always our goal, and we are delighted that we met your expectations in this regard.We appreciate your review and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there is anything else we can do to further enhance your experience, please do not hesitate to let us know.Warm regards,Omar

Dear Monica,Thank you for sharing your feedback with us.We are delighted to hear that you found our side of the hotel, City Sleepers, to be very clean and completely new. We take pride in maintaining high standards of cleanliness and comfort for our guests.We are glad to know that our location was convenient for your visit, especially for your trip to the Harry Potter experience. We understand that the proximity to the bus stop was helpful for your travel plans.We appreciate your recommendation to book City Sleepers for those seeking newly renovated rooms. Additionally, thank you for sharing the information about the proximity of the tube station at Russel Square. This will be helpful for future guests planning their transportation.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Omar

Dear Joseph,Thank you for sharing your feedback regarding your recent stay at the City Sleeper at Royal National Hotel. We apologize for any inconvenience caused by the absence of a tissue box in your room and the limited beverage options. Your feedback is important to us, and we will take it into consideration as we strive to enhance the amenities and services we offer to our guests.We understand the importance of providing convenience and choice to our guests, and we will work to address these areas to ensure a more comfortable and enjoyable experience for future stays.If there's anything else you would like to share or if there are additional ways we can assist you, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm Regards,MainulCity Sleeper at Royal National Hotel

Dear Alexandra,Thank you for your wonderful feedback following your recent stay at the City Sleeper at Royal National Hotel. We are thrilled to hear that everything was perfect for you during your time with us.Ensuring our guests have an exceptional experience is our top priority, and we're delighted to know that we succeeded in making your stay enjoyable.If there's anything specific you particularly enjoyed or if there are any suggestions you'd like to provide, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another fantastic stay in the future.Warm Regards,MainulCity Sleeper at Royal National Hotel

Dear Nicholas,Thank you for taking the time to rate your recent stay with us.We truly appreciate your perfect rating, and we would love to hear more about your experience. It would be great if you could get in touch with us directly to tell us more.We hope to have the opportunity to welcome you back for another perfect stay in the future.Kind regards,Omar

Dear Jeffrey,Thank you for your perfect rating following your recent stay at the City Sleeper at Royal National Hotel. We are delighted to see that you had a satisfactory experience overall.If there are any specific aspects of your stay that you particularly enjoyed or if there are any suggestions you'd like to provide, please feel free to let us know. We value your feedback and strive to ensure that each guest has a memorable and enjoyable stay.We look forward to welcoming you back for another fantastic experience in the future.Warm Regards,MainulCity Sleeper at Royal National Hotel

Dear Scott,Thank you for taking the time to leave a review on your stay at our hotel.We're thrilled to see had an excellent experience. If you have any further comments or details, please don't hesitate to contact us.We hope to have the opportunity to welcome you back for another stay in the future.Warm regards,SabinaCity Sleeper at Royal National Hotel

Dear JunHo,Thank you for your recommendation! We are pleased to hear that you found our hotel to be cost-effective. Providing excellent value for our guests is always our goal, and we are glad that you found your stay with us to be worthwhile.If you have any additional feedback or suggestions for improvement, please do not hesitate to share. We appreciate your support and hope to have the opportunity to welcome you back in the future.Best regards,Monique City Sleeper at Royal National Hotel

Dear Tokutome,Thank you so much for your wonderful feedback! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. It would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you our way again.Warm regards,Athina Royal National Hotel

Dear Jennifer,Thank you for sharing your feedback with us. We're pleased to hear that you found our location great and that our staff were friendly during your stay. Your comments about the cleanliness are duly noted, and we will strive to improve in this area to ensure a better experience for our guests.If there are any specific areas where you feel we can enhance our cleanliness standards, please feel free to let us know. We value your input and are committed to providing a comfortable and enjoyable stay for all our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,Monique Royal National Hotel

Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience you experienced during your time with us.We understand that issues such as noisy pipes, inadequate ventilation, and uncomfortable beds can significantly impact the quality of your stay. Please know that we take such concerns seriously, and we will address these issues with our maintenance team to ensure they are resolved promptly. Additionally, we apologize for any inconvenience caused by the lack of a proper door in the shower, and we will review our room amenities to see how we can improve the guest experience.Regarding the delay during check-in and the noise concerns raised by another guest, we regret any inconvenience this may have caused you. Our team works diligently to address guest concerns promptly, and we apologize if this impacted your check-in experience. We appreciate your patience and understanding in this matter.While we are pleased to hear that our staff provided you with attentive service, we regret that your overall experience did not meet your expectations. Your feedback is invaluable to us, as it helps us identify areas for improvement and ensure a more enjoyable experience for all our guests.We understand your frustration, and we apologize that your stay did not meet your expectations. Please feel free to contact us directly if you wish to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Monique City Sleeper at Royal National Hotel

Dear Hoki,Thank you so much for your detailed and glowing review of your recent stay with us.We are thrilled to hear that you had such a positive experience and that you found our hotel to be clean, well-equipped and conveniently located.We are delighted that you appreciated the amenities in your room, including the tea set, iron and movable baggage rack, as well as the availability of Japanese-speaking staff. It is also great to hear that you enjoyed the breakfast included in your stay and that our staff were able to accommodate your needs, including storing your luggage after check-out.We truly appreciate your kind words about our hotel's location and value for money. We strive to provide excellent service and comfortable accommodations at a reasonable price, and we are pleased that this was reflected in your experience.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Omar

Dear Lilly,Thank you for taking the time to share your feedback regarding your recent stay with us.We apologize that we could not live up to your expectations on this occasion.It is concerning to hear your comments about your experience with our staff and the cleanliness of your room. Please be assured that this does not reflect the level of service and quality we provide to our guests. We take such complaints very seriously, and we would appreciate it if you could tell us more about what happened. That way we will be able to launch an internal investigation, and come to an informed conclusion.We apologize for any inconvenience caused by the heating system and the noise from the street. We understand the importance of a comfortable and peaceful stay, and we regret that we fell short of meeting your expectations in this regard.Thank you for bringing these matters to our attention. We will take immediate steps to address them and ensure that similar issues do not occur in the future.We hope that you will reconsider staying with us again in the future so that we can have the opportunity to provide you with a more enjoyable experience.Best regards,Omar

DearJeffrey,Thank you for sharing your positive feedback.We are delighted to hear that you enjoyed your stay with us and found our location convenient. We appreciate your recommendation regarding including breakfast in the stay, and we are pleased to know that you found it delicious.We will be sure to pass along your favourite local restaurant suggestion, "Wing Wing," to our future guests. It is always great to receive recommendations from satisfied guests like yourself.Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future.Best regards,Omar

Dear Christine,Thank you for taking the time to provide feedback on your recent stay with us.We appreciate your comments and are glad to hear that you found our rooms spacious and cleaned to your satisfaction. It is also great to know that you enjoyed our breakfast offerings and found our location convenient for exploring London.We apologize for any inconvenience caused by the noise from the heating system and the ventilation in the bathroom. We understand the importance of a peaceful environment for our guests and will address these issues promptly to ensure a more comfortable stay for future guests.Your feedback regarding the noise insulation of the windows is duly noted, and we apologize for any disturbance you experienced as a result. We will look into ways to improve this aspect of our rooms to provide a more tranquil environment for our guests.Thank you once again for your valuable feedback.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Omar

Dear Brian,Thank you for taking the time to leave your feedback.We are thrilled that you enjoyed your stay overall, specifically our central location.We hope to have the opportunity to host you for another amazing stay.Best regards,Omar

Dear Jack,Thank you for sharing your positive experience with us. We are delighted to hear that you found our hotel to be nice and centrally located, with a good room and English breakfast. It's also wonderful to know that our staff contributed to a friendly atmosphere during your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. If you have any specific comments or suggestions for improvement, please feel free to share.Thank you for choosing our hotel.Best regards,Monique City Sleeper at Royal National Hotel

Dear Hoyoun,Thank you for your detailed feedback on your recent stay. We appreciate your positive comments about the cleanliness of the room, the friendly staff, and the convenient location near Russell Square Station and Euston Station.We apologize for any disappointment regarding the room size and the absence of a bathtub. Your feedback is valuable as it helps us identify areas for improvement. Regarding the lack of disposable slippers, we will consider providing them or informing guests in advance.If you have any further suggestions or if there is anything else we can assist you with, please let us know. We hope to have the opportunity to welcome you back in the future.Best regards,OmarRoyal National Hotel

Dear Khadija,Thank you for taking the time to leave us a review on your recent stay with us. We truly appreciate your great feedback.We are delighted to hear that you enjoyed your stay. Our staff will be thrilled to see that their efforts are appreciated by our guests, as they continuously strive to provide exemplary customer service.Please do not hesitate to contact us if there is anything else we can help you with.Best regards,Omar

Dear Guest,Thank you for taking the time to leave us a review on your recent stay with us.We would greatly appreciate it if you could provide us with some additional information on what went well during your stay, and what we could have improved on.Please do not hesitate to let us know if there is anything else we can help you with.Best regards,Omar

Dear Guest,Thank you for taking the time to leave us a review regarding your recent stay with us.We greatly appreciate your kind rating. If there is anything specific you enjoyed during your stay, any suggestions you may have or need any further assistance, please do not hesitate to contact us directly.We look forward to the opportunity to welcome you back during your next visit to London.Best regards,Omar

Dear Guest,Thank you for taking the time to leave us a review regarding your recent stay with us.We greatly appreciate your kind rating. If there is anything specific you enjoyed during your stay, any suggestions you may have or need any further assistance, please do not hesitate to contact us directly.We look forward to the opportunity to welcome you back during your next visit to London.Best regards,Omar

Dear Joseph,Thank you for taking the time to leave us a review regarding your recent stay with us.It is wonderful to hear that our staff were friendly and helpful during your stay. We also appreciate your understanding of the simplicity of our rooms.The housekeeping staff will be delighted to see that their hard work is recognised.If there is anything else we can help you with, please do not hesitate to contact us directly.Best regards,Omar

Dear Dan,Thank you for taking the time to leave us a review regarding your recent stay with us.We truly appreciate your perfect rating. It is a delight to know that you found our strategic location a memorable part of your stay.If there is anything else we can help you with, please do not hesitate to let us know.Best regards,Omar

Dear Frederic,Thank you for taking the time to leave us a review regarding your recent stay with us.We are delighted that you enjoyed your stay, and we truly appreciate your perfect 10/10 rating.If there is anything else we can help you with, please do not hesitate to contact us directly.All the best,Omar

Dear Guest,Thank you for taking the time to share your feedback about your recent stay.We value your input, and I would like to learn more about your experience to better understand the aspects that contributed to the 6/10 rating.If you could provide additional details or specific areas that you believe need improvement, it would be immensely helpful for us to address any concerns and enhance our services.Your satisfaction is our priority, and we appreciate your contribution in making our hotel a better place for our guests. Please feel free to share any further thoughts or suggestions.Thank you for choosing us, and we hope to welcome you again in the future.Best regards,Omar

Dear Neil,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments about the hotel's recent updates.We apologize for any inconvenience you experienced with the key on the Shackle app and the high security measures in the lift. We understand that these aspects may have been a bit frustrating, and your feedback is valuable in helping us improve our guest experience. We will review these processes to see if there are ways to make them more convenient for our guests.We hope despite these minor inconveniences, you had an overall pleasant stay, and we look forward to the opportunity to welcome you back in the future.Best regards,Monique City Sleeper at Royal National Hotel

Dear Guest,Thank you for taking the time to leave a rating. We appreciate your feedback. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is valuable as we continuously work to enhance our services.Best regards,Monique City Sleeper at Royal National Hotel