Bar (di properti)

Ulasan untuk Copthorne Tara Hotel London Kensington

4 out of 5
Copthorne Tara Hotel London Kensington
Scarsdale Place, Kensington, London, England

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 797 dari 2649 ulasan" "
Penilaian 8 - Bagus. 812 dari 2649 ulasan" "
Penilaian 6 - Cukup Baik. 481 dari 2649 ulasan" "
Penilaian 4 - Buruk. 300 dari 2649 ulasan" "
Penilaian 2 - Sangat Buruk. 259 dari 2649 ulasan" "

7,6/10

Kebersihan

7,6/10

Staf & layanan

7,2/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Sabrina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The rooms were really tiny and unclean but is a very convenient location, close to major transportation and in a very safe neighborhood.
Menginap 6 malam pada bulan April 2024

8/10 Bagus

Mazen

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

GIANLUCA

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
L'hotel si trova in una posizione eccellente. E' ben collegato.
Menginap 4 malam pada bulan April 2024

4/10 Buruk

Dawn

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Old, tired, rooms. Had to sleep on a single put you up bed as didnt get twin club room booked. Unable to get access to room until after 7pm despite being told room would be available at 3pm. Clearly insufficient staff or allowing too many late checkouts.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Christianne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Goed gelegen bij de ondergrondse en in een leuke en gezellige omgeving
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Nesrin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Courtesy of staf specially the managers of the restaurant they make sure guest are satisfied and food was excellent in the restaurant
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Nicole

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is in a great location near High Street Kensington tube station and a variety of shops and restaurants. It's tucked away on a quiet but safe street so you don't get any noise at night. The room was a decent size and clean. Would definitely stay there again. A great affordable option in London.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear Nicole,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed our convenient location and found our hotel to be clean and comfortable. Your kind words mean a lot to us, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back on your next visit to London!Kind regards,AJCopthorne Tara Team

8/10 Bagus

Paul

Disukai: Kebersihan
Reasonable price for near to central London and very close to the tube station.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear Paul,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your visit to central London. If there's anything else we can do to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back soon.Kind regards,AJCopthorne Tara Team

8/10 Bagus

Justin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is a bit dated but it was clean and staff were helpful. The room was a bit noisy due to other guests, not the hotels fault. Breakfast was ok, some of the cooked food was not very warm. Location is great, just near a tube station and buses. Lots of shops, cafes and restaurants nearby.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear Justin,Thank you for your review. We appreciate your compliments regarding our helpful staff and convenient location. We apologize for any noise disturbances during your stay and for the temperature issue with the breakfast food. Your feedback helps us improve, and we'll address these concerns with our team. We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,AJCopthorne Tara Team

4/10 Buruk

Polly

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear Polly,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where we fell short or if you have any suggestions for improvement, please don't hesitate to reach out to us. Your feedback is valuable, and we would like to address any concerns you may have had.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

David and Lynn

Bepergian bersama teman, Traveler bisnis
Great location, really great, and extensive service team more than makes up for the now aging rooms.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear David and Lynn,Thank you for your review. We're delighted to hear that you enjoyed our great location and experienced excellent service from our team. We appreciate your feedback regarding our rooms, and we'll continue to strive for improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Eloisa, Clearwater

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location.
Menginap 4 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 24 Apr 2024
Dear Eloisa,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's location. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind regards,AJCopthorne Tara Team

2/10 Sangat Buruk

ismail

Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 24 Apr 2024
Dear Ismail,We're truly sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered during your stay so we can address them accordingly. Please feel free to reach out to us directly to discuss your concerns further.We hope to have the chance to regain your trust and welcome you back for a more positive experience in the future.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I wanted a relaxing stay with no hassles on a busy business trip - and this was provided well
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

6/10 Cukup Baik

Julian

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

8/10 Bagus

Charlotte

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
comfortable stay in a nice area
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

10/10 Sangat Bagus

Jury Maximilian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ein sehr schönes Hotel, alles gut zu erreichen. Gute speisenauswahl und freundliches Personal
Menginap 4 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 Sangat Bagus

Eloisa, Clearwater

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location, very near the subway.
Menginap 3 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 Sangat Bagus

Sylvia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely time great staff Thank you
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 Sangat Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything went well.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Diane,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had an enjoyable stay at our hotel.Your satisfaction is our top priority, and we are thrilled to know that you found everything to your liking during your time with us. We strive to provide excellent service and a comfortable environment for all our guests, and it's rewarding to hear that we succeeded in meeting your expectations.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Kind regards,AJCopthorne Tara Team

2/10 Sangat Buruk

Garo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
First off we didn’t get the room we originally had booked when we got there they said it was £40 more a night for that room. The room we got was small and not super clean. TV didn’t work properly. Bed was uncomfortable. Also the room across from ours were loud and he kids that were playing and making noise until 3am we called the front desk 3 times to complain but no one answered I told the front desk the next day and they said they would take care of it but the next night it was the same. We barely got any sleep the last 3 nights.
Menginap 6 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Garo,We sincerely apologize for the multiple issues you experienced during your recent stay with us. Your feedback is invaluable to us as we strive to improve our services and provide a better experience for all our guests.Rest assured, we take your comments seriously and will address them with our team to ensure that necessary improvements are made to prevent similar issues in the future. Your comfort and satisfaction are our top priorities, and we are committed to making things right.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are excellent
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear John,Thank you for your kind words! We're delighted to hear that you found our staff to be excellent. Providing exceptional service is at the heart of what we do, and it's always rewarding to receive such positive feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Eloisa, Clearwater

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location!
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Eloisa,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our excellent location. We strive to provide a convenient and comfortable stay for all our guests, and we're glad to hear that we succeeded during your visit. We hope to have the pleasure of welcoming you back again soon.Kind regards,AJCopthorne Tara Team

8/10 Bagus

Gregory

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Friendly staff, clean, but a few minor maintence issues. Good price and a very safe and walkable location.
Menginap 5 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Gregory,Thank you for sharing your experience with us. We're delighted to hear that you found our staff friendly, our hotel clean, and our location safe and convenient. We apologize for any minor maintenance issues you encountered and appreciate your feedback. Rest assured, we will address these promptly to ensure a seamless experience for our guests. We hope to welcome you back again soon.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

AYODELE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Serene environment; unbelievable affordable price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear AYODELE,Thank you for your glowing review! We're thrilled to hear that you enjoyed the serene environment and found our prices to be affordable. Providing excellent value for our guests is always a top priority for us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Kind regards,AJCopthorne Tara Team

6/10 Cukup Baik

Huw

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Good location very near the tube. But there was no cold water and the toilet seat was broken. The toilet seat was partially repaired but there was never any cold water in the sink even after being reported to reception.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Huw,Thank you for taking the time to share your feedback. We're glad to hear that you found our location convenient. However, we're sorry to learn about the issues you encountered with the amenities in your room. Please accept our sincere apologies for any inconvenience caused. Rest assured, we'll address these matters with our team to ensure they are promptly resolved. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Jamie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service thanks
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Jamie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service during your stay. Providing excellent service is always our top priority, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable experience soon.Kind regards,AJCopthorne Tara Team

8/10 Bagus

stephen

Disukai: Kebersihan, staf & layanan, fasilitas
Hotel is dated but please don’t change the decor as it’s the only comfortable place we can afford to come in London!!! Located near to tube and walking distance to anywhere you wish to go. Love this place
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Stephen,Thank you for your review and for appreciating the unique charm of our hotel's decor. We're delighted to hear that you found our location convenient for exploring London. Your feedback is valuable to us, and we're committed to maintaining the comfort and affordability that you appreciate. We hope to welcome you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

8/10 Bagus

Roy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Managed to book parking under the hotel, which is convenient. Family room very cramped, could have spent more for an upgrade but quite expensive already!
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Roy,Thank you for sharing your feedback with us. We're glad to hear that you found the parking convenient. We apologize for any inconvenience caused by the size of the family room. Your comments will be taken into consideration as we strive to improve our guests' experiences. Should you choose to stay with us again, please don't hesitate to reach out if you would like assistance with room selection or upgrades.Kind regards,AJCopthorne Tara Team

8/10 Bagus

Magali

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Magali,Thank you for your review and for choosing to stay with us. We're pleased to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve to earn that fifth star next time, please don't hesitate to share your feedback with us. We value your input and hope to welcome you back for an even better stay in the future.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Jerard

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent customer service.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Jerard,Thank you for your wonderful review! We're delighted to hear that you experienced excellent customer service during your stay with us. Providing exceptional service to our guests is always our top priority, and we're thrilled to know that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Kind regards,AJCopthorne Tara Team

8/10 Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Great hotel and location ,room was good but too hot I would stay again
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Christine,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel and found the location convenient. We apologize for the inconvenience regarding the temperature in your room. Please know that we'll address this issue to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back on your next visit.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Sonia

Bepergian dalam rombongan
Fantastic Hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Sonia,Thank you for taking the time to leave us such a wonderful rating! We're delighted that you had a pleasant experience during your stay with us. If you have any suggestions for how we can further improve, please feel free to share them. We look forward to welcoming you back in the future!Kind regards,AJCopthorne Tara Team

4/10 Buruk

Ken

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 14 Apr 2024
Dear Ken,Thank you for sharing your feedback with us. We apologize for not meeting your expectations during your recent stay. We take all guest feedback seriously and will use your comments to identify areas for improvement. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better serve you in the future.Kind regards,AJCopthorne Tara Team

2/10 Sangat Buruk

Michael

Menginap 6 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 28 Apr 2024
Dear Michael,We're truly sorry to hear that your experience fell short of your expectations. Your feedback is invaluable to us, and we'd like to understand more about what went wrong to improve our services. If you're open to discussing your concerns further, please feel free to reach out to us. We genuinely appreciate your feedback and hope to have the opportunity to make things right.Kind regards,AJCopthorne Tara Team

10/10 Sangat Bagus

Kirsten

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location! Very walkable and close to many attractions. Staff was friendly.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Kirsten,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you enjoyed our great location and found our staff friendly.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,AflalCopthorne Tara Team

10/10 Sangat Bagus

Alexandra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here many times and it never disappoints. Quick check in. Clean bedroom and bathroom. Great location. Professional staff
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Alexandra,Thank you for your loyalty and for choosing to stay with us time and time again. We're delighted to hear that we consistently meet your expectations and provide you with a comfortable and convenient experience. Your kind words about our quick check-in process, cleanliness, location, and professional staff mean a lot to us. We look forward to welcoming you back on your future visits!Warm regards,AflalCopthorne Tara Team

10/10 Sangat Bagus

Sofie-Nastasija Karin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Sofie-Nastasija,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your visit memorable, feel free to let us know. We appreciate your support and hope to welcome you back soon for another wonderful stay.Warm regards,AflalCopthorne Tara Team

8/10 Bagus

Martin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good Location, Next to the high kensington underground. Beat by a lot of Shops and Restaurants.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Martin,Thank you for sharing your review. We're delighted to hear that you enjoyed our convenient location near High Kensington Underground and the nearby shops and restaurants. If there are any areas where we can further enhance your experience to earn that extra star next time, please feel free to reach out to us. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,AflalCopthorne Tara Team

8/10 Bagus

milla

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ligger nära tunnelbanan. Ganska lyhört
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Milla,Tack så mycket för din feedback. Vi är glada att höra att du fann vår plats nära tunnelbanan bekväm. Vi beklagar eventuella obehag som orsakas av ljudnivån. Vi kommer att ta din feedback i beaktande när vi strävar efter att förbättra vår gästupplevelse. Vi hoppas att du kommer att överväga att besöka oss igen i framtiden.Med vänliga hälsningar,AflalCopthorne Tara Team

8/10 Bagus

Silvia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Hotel un poco antiguo. Solo desayunamos 1 día y no lo recomiendo , muy caro y fatal. La habitación que nos tocó era muy ruidosa, se oían como unos motores todo el día. La situación aunque alejado del centro, es una zona muy tranquila y bien comunicada.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Estimada Silvia,Gracias por compartir tu experiencia con nosotros. Lamentamos que no hayas disfrutado completamente de tu estancia. Tomaremos en cuenta tus comentarios sobre el desayuno y el ruido en la habitación para mejorar nuestros servicios. Esperamos tener la oportunidad de recibirte nuevamente y brindarte una experiencia más satisfactoria en el futuro.Saludos cordiales,AflalEquipo Copthorne Tara

10/10 Sangat Bagus

Alpesh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and the staff are brilliant
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Thank you, Alpesh, for your fantastic review! We're thrilled to hear that you enjoyed our hotel's convenient location and that our staff provided you with brilliant service. Your satisfaction is our top priority, and we hope to welcome you back again soon for another wonderful stay.Warm regards,AflalCopthorne Tara Team

4/10 Buruk

Marion

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 7 Apr 2024
Dear Marion,We're sorry to hear that your experience wasn't satisfactory. If there's any specific issue we'd like to address or any way we can improve, please don't hesitate to reach out. We appreciate your feedback and hope to earn a higher rating from you in the future.Best regards,AflalCopthorne Tara Team

10/10 Sangat Bagus

Alejandra

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

6/10 Cukup Baik

Neil

Bepergian bersama keluarga
It is what it is, at best a 3 star, no food after 10pm, bar shuts at 10:45pm. Rooms are small and old, I had a superior room, and at best I would describe it as a small double basic room. Tea or coffee in the room for 1 cup each, wind rattled the windows, so let drafts in. Very average.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 31 Mar 2024
Dear Neil,Thank you for sharing your feedback following your recent stay at Copthorne Tara.We regret to learn that your experience fell short of your expectations. Your comments regarding the limited food availability and early closure of the bar have been duly noted. We understand the importance of catering to the needs of our guests, and we will review our policies to see where improvements can be made.Furthermore, we apologize for any inconvenience caused by the size and condition of your room. Ensuring the comfort and satisfaction of our guests is our top priority, and we will address your concerns to enhance the quality of our accommodations.We appreciate your candid review and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards,AflalCopthorne Tara Team

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr guter Ausgangspunkt für dwn Städtetrip. Die U Bahn ist in 5 min erreichbar. Das Frühstück ist reichlich und schmeckt. Die Zimmer für diese Art von Urlaub absolut ausreichend.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 31 Mar 2024
Dear Michael,Thank you for taking the time to share your review of your recent stay at Copthorne Tara.We're delighted to hear that you found our hotel to be a great starting point for your city trip and that you enjoyed the convenience of our proximity to the underground station. It's wonderful to know that you found our breakfast plentiful and delicious.Your feedback regarding the adequacy of our rooms for this type of vacation is greatly appreciated. We strive to provide comfortable accommodations that meet the needs of our guests, and we're pleased to hear that you found our rooms suitable for your trip.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,AflalCopthorne Tara Team

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 21 Apr 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 Sangat Bagus

Richard

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just an excellent hotel in a good London location for travelling for bisiness
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 31 Mar 2024
Dear Richard,Thank you for sharing your feedback following your recent stay at Copthorne Tara.We're delighted to hear that you had an excellent experience with us and that you found our hotel to be well-located for your business travels in London. Providing our guests with a comfortable and convenient stay is always our top priority, and we're thrilled that we could meet your expectations.We look forward to welcoming you back for another excellent stay in the future.Kind regards,AflalCopthorne Tara Team

8/10 Bagus

Andrew

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stay regularly, meaning we like it here, but why is there always a problem with housekeeping; they don't seem to like replacing the toilet rolls!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 31 Mar 2024
Dear Andrew,Thank you for sharing your feedback following your recent stay at Copthorne Tara.We're delighted to hear that you're a regular guest and that you generally enjoy your stays with us. However, we apologize for any inconvenience caused by the inconsistency in our housekeeping service regarding the replacement of toilet rolls. Ensuring the cleanliness and comfort of our guests' rooms is of utmost importance to us, and we will address this matter with our housekeeping team to ensure a more consistent experience for all our guests.Thank you for bringing this to our attention, and we appreciate your continued patronage. We look forward to welcoming you back for another enjoyable stay.Kind regards,AflalCopthorne Tara Team

6/10 Cukup Baik

Geoff

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The property is in need of double glazing. the room we stayed in the windows did not fit correctly and was meant to be a quiet room. External hum from plant could be heard all night.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 31 Mar 2024
Dear Geoff,Thank you for sharing your feedback following your recent stay at Copthorne Tara.We apologize for any inconvenience caused by the noise disturbance from external sources during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of meeting your expectations in this regard.Your comments regarding the need for double glazing and the issues with the windows not fitting correctly have been duly noted. We will address these concerns to improve the quality of our accommodations and ensure a more pleasant experience for our guests in the future.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a better stay.Kind regards,AflalCopthorne Tara Team