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Ulasan untuk Dao By Dorsett West London

4 out of 5
Dao By Dorsett West London
56 Shepherd's Bush Green, London, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 89 dari 168 ulasan" "
Penilaian 8 - Bagus. 43 dari 168 ulasan" "
Penilaian 6 - Cukup Baik. 17 dari 168 ulasan" "
Penilaian 4 - Buruk. 12 dari 168 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 168 ulasan" "

8,6/10

Kebersihan

8,2/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Cameron Robin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a amazing stay at the hotel. The hotel was in a good place and the staff was very helpful. Metro was a 5 minutes from the hotel and so was the westfield mall. We ars definitely staying here again when we come to london
Menginap 3 malam pada bulan April 2024
Tanggapan dari fz pada tanggal 1 Mei 2024
Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Dieter, Nürnberg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Interessant zwischen dem Multikuli-Viertel Shepherd’s Bush und dem edlen Kensington
Menginap 5 malam pada bulan April 2024
Tanggapan dari Esther pada tanggal 22 Apr 2024
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett London West Team

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Revanth pada tanggal 25 Mar 2024
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards

4/10 Buruk

Louis

Stay was very good however day after leaving noticed £120 was taken out of my account-paid for 2 half price breakfasts total £30.Emailed them twice,no reply so taking it further-please check your bank after your stay!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari fz pada tanggal 25 Mar 2024
Good afternoon,Our team will contact you directly regarding this over charge.Kind regards Dorsett London Shepherd’s Bush

6/10 Cukup Baik

Shelagh

Bepergian bersama teman
Lovely decor, especially the plants.Easy access to tube stops for getting out and about. Great having the studio kitchen. Staff pleasant, we asked for a fan as the room was too hot and they accommodated. Breakfast is good but unless you go early you are limited for choice ( closes at 10am, we went at 9am both mornings, first morning there was a shortage of food, second day plenty top ups of food but shortage of crockery and cutlery where myself and other were constantly asking staff for items). Most importantly please be aware if you have allergies/ intolerances. I shall be writing to the Manager concerning this. There are the obligatory signs ’please contact a member of staff if any allergy questions’ but when asked no staff member knew any info or gave incorrect info. I was impressed initially as each food product had signs stating which allergen was present, but on closer inspection I realised some were incorrect! Luckily I noticed and asked. One example was bread, sign claimed no soya, I asked what brand and I was shown a Hovis pack- most definitely containing soya! Members of staff were friendly but untraine, not realising soya and gluten are different ingredients and allergens. Also whilst mostly clean, if I was being petty I’d have complained that there were long dark hairs in the bathroom sink on arrival, (we are blonde) and the fan brought to us was thick with dust from being on storage. If no allergen issues I would recommend staying.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari fz pada tanggal 21 Mar 2024
Thank you for taking the time to share your feedback with us regarding your recent stay at our establishment. We truly appreciate your detailed review and want to extend our apologies for any inconvenience or discomfort you experienced during your time with us.We're delighted to hear that you enjoyed the decor, found the location convenient, and appreciated the amenities offered, such as the studio kitchen. Your positive comments about our staff's friendliness and their efforts to accommodate your request for a fan are also greatly appreciated.We apologize for the shortcomings you encountered during breakfast service, including the limited choice and shortages of crockery and cutlery. Please rest assured that we take your feedback seriously and will address these issues with our team to ensure improvements are made.Regarding your concerns about allergies and intolerances, we understand the importance of providing accurate information and catering to our guests' dietary needs. We sincerely apologize for any confusion or misinformation provided by our staff regarding allergens. Rest assured that we will review our training procedures to ensure that our staff members are properly informed and equipped to assist guests with allergy-related inquiries.We also apologize for the cleanliness issues you encountered in your room, including the presence of hairs in the bathroom sink and the dust on the fan. This falls short of our standards, and we will work diligently to ensure that our housekeeping team pays closer attention to detail in the future.Once again, we appreciate your feedback, as it helps us to identify areas for improvement and to enhance the overall guest experience. Despite the issues you encountered, we hope that you will consider staying with us again in the future, and we would welcome the opportunity to provide you with a more seamless and enjoyable experience.Kind regards Dao London Shepherd’s Bush

4/10 Buruk

Olly

Disukai: Staf & layanan, kondisi & fasilitas properti
I have stayed at Dao a few times - Very helpful staff, close to Heathrow and the location is also quite central if you’re looking to do a bit shopping or sight seeing. However, the rooms are always smelling damp and the AC never works. It’s quite annoying. They also seem to always be short staffed.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Revanth pada tanggal 17 Feb 2024
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely room and friendly staff
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari fz pada tanggal 1 Feb 2024
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

8/10 Bagus

Peter

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari fz pada tanggal 6 Feb 2024
Thank you very much for taking the time to score our hotel following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dao London Shepherd’s Bush

10/10 Sangat Bagus

Nick

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari fz pada tanggal 16 Jan 2024
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Tyrese

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 16 Jan 2024
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

6/10 Cukup Baik

Amy

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 7 Jan 2024
Oh Amy only 6 out of 10, I hope nothing went wrong during your stay. Do not hesitate to give us more details like that we can improve the quality of our services.Sincerely, Dorsett London Shepherd’s Bush

8/10 Bagus

Shiva

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Some staff members could be friendlier. Room cleaning not that great just a surface clean.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 1 Feb 2024
Thank you for sharing your comments with us regarding your recent stay at the Dorsett London Shepherds bush.Please accept my personal apologies if we fell below your expectations regarding the service.We do value feedback from our customers as it is the only way we can truly improve our offering, thank you for pointing out the shortfalls.We do hope you will return to the Dorsett Shepherds Bush in the near future.

10/10 Sangat Bagus

Mariam

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 7 Jan 2024
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

8/10 Bagus

Neil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 24 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Chelsie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel not only is stunning on the inside, but you can tell they take very good care of their rooms. The entire place was spotless. They had little extra touches in the room that just go above and beyond other hotels. Staff was so friendly upon entering and we even got to check into our room at 10am, which was a wonderful treat after flying all night. 10/10 would recommend this hotel again!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you for your fantastic rating and comments. I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

8/10 Bagus

Jonas

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Reda

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

6/10 Cukup Baik

Dominic

Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you very much for taking the time to score our hotel following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

KIM

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 18 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

6/10 Cukup Baik

David

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 9 Des 2023
Hi Davis, only 6 out of 10 stars I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Reda

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari fz pada tanggal 9 Des 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

8/10 Bagus

Hege

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FZ pada tanggal 9 Des 2023
Thank you very much for taking the time to score our hotel following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush

8/10 Bagus

Piero, Bubikon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Das Hotel hat eine gute Lage und ist gut mit der U Bahn zu erreichen. Die Zimmer sind schön und geräumig. Lediglich der Abfluss hat stark gemuffelt aber wir waren nur für ein Wochenende da. Die Mitarbeitenden sind sehr angenehm.
Tanggapan dari fz pada tanggal 9 Des 2023
Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Kind regards Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Frédéric

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel magnifique, chambre très confortable avec tous les équipements d'un petit studio, service impeccable. Deux arrêts de bus juste devant l'hôtel et une station de métro à quelques minutes de marches, parfait pour aller découvrir la ville. Je recommande sans hésitation !
Menginap 2 malam pada bulan November 2023
Tanggapan dari fz pada tanggal 9 Des 2023
Merci beaucoup d'avoir pris le temps d'écrire un commentaire suite à votre séjour et de partager avec nous ce retour positif.J'espère que vous nous donnerez une autre occasion de vous accueillir bientôt,Un grand merci encore,Sincèrement,Dorsett London Shepherd’s Bush

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari fz pada tanggal 4 Des 2023
Only 2 on 10, it seems that something went wrong during your stay. Do not hesitate to give us more details like that we can improve the quality of our services.Sincerely, Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

Noreen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed in the hotel part of this several times but this is my first time in the studio part. Clean, well equipped and comfortable. Nice even for just one night.
Menginap 1 malam pada bulan November 2023
Tanggapan dari fz pada tanggal 1 Des 2023
Thank you for your fantastic rating and comments. I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush

10/10 Sangat Bagus

H

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel!
Menginap 1 malam pada bulan November 2023
Tanggapan dari fz pada tanggal 28 Nov 2023
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Sincerely, Francois Room Division Manager

8/10 Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Helt overordnet fint.
Vi havde booket en lejlighed til 2 personer, men der var kun 1 stol at sidde på. Det var en lejlighed med alle muligheder for at lave mad, men intet bord at sidde ved. Der var en lille bordklap på væggen, hvor der var plads til en computer og ikke meget andet. Så jeg ved ikke hvor man skulle sidde med 2 middags tallerkener og 2 vinglas. Det var besværligt nok med morgenmad på den lille bordklap. Vi fik dog en stol ekstra, men der var faktisk ikke plads til de to stole foran bordklappen, så det var noget besværligt at spise morgenmad. Til gengæld var der en sovesofa som vi ikke havde brug for, og det var umuligt at sidde i den og se tv. Endelig manglede vi info om hotellet og mannualer til mikroovn, kogeplader og aircondition!
Menginap 7 malam pada bulan November 2023
Tanggapan dari fz pada tanggal 28 Nov 2023
Thank you for taking the time to tell us about your experience at the Dorsett Shepherds Bush I am sorry that not all the aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. I would also like to thank you for taking the time to share with us this valuable feedback.Sincerely, Dorsett London Shepherd’s Bush

10/10 Sangat Bagus

carl

Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

Olly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

4/10 Buruk

Philip

Tidak Disukai: Staf & layanan
Breakfast was dreadful-cold and poor quality and it cost an additional £20
Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dao by Dorsett West London

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

S

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

Wei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

4/10 Buruk

Paris

Menginap 1 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dao by Dorsett West London

10/10 Sangat Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent, convenient accommodation
First time at this location and found it to be excellent. Spacious room with all the amenities. Would thoroughly recommend for a stay with or without utilising the use of the catering facilities.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 6 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

6/10 Cukup Baik

Erika, new york

It is ok
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 6 Nov 2023
Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London

10/10 Sangat Bagus

ADEGBOYEGA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent boutique Aparthotel very close to Westfield Shopping Centre.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 6 Nov 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

8/10 Bagus

Mil

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall a good stay, loved the room Only issue that me and my boyfriend experienced was no smart tv or chrome cast. The room was advertised to have a smart tv but there were only regular channels. Was disappointing as we couldn’t watch movies or play any white noise :(
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 6 Nov 2023
Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. I am surprised to read your feedback as there is channel with free movies and you are able to connect your device to use.We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London

10/10 Sangat Bagus

Ngan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 26 Okt 2023
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

8/10 Bagus

Nicholas

Menginap 4 malam pada bulan September 2023
Tanggapan dari Erol pada tanggal 26 Okt 2023
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

Gothami

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 19 Okt 2023
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

10/10 Sangat Bagus

Steven

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 26 Okt 2023
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

8/10 Bagus

LEUNG PUI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All good. If the kitchen provided with most utensils would be better.
Tanggapan dari Erol pada tanggal 21 Nov 2023
Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London

10/10 Sangat Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 16 Okt 2023
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

8/10 Bagus

Erwin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed our stay there overall but there were two problems. The wifi network disconnects devices after only a few minutes of inactivity. This makes it difficult to work, as incoming messages/emails don't arrive. We were very frustrated by this trait. A secondary problem was the room was too hot at night, despite our turning the thermostat down to its minimum of 19 degrees. We could not get the room cooler than that. We ended up sleeping on top of the bed covers.
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 30 Okt 2023
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dao by Dorsett West London

10/10 Sangat Bagus

Asif

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 16 Okt 2023
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dao by Dorsett West London Team

4/10 Buruk

George

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Erol pada tanggal 16 Okt 2023
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have shared your rating with the team now and please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dao by Dorsett West London