Dear Tim, Thank you for taking your time and sharing the feedback from your recent stay with us. I'm delighted to see your stay was up to your expectations and our team looked after you so well. I'm glad to see you found our superb location convenient and enjoyed the complimentary breakfast in the morning. I would like to take this opportunity to thank you for choosing Holiday Inn Express Southwark for your stay and I hope you will give us another opportunity to welcome you back in the future.Kind Regards, Tony S. - Guest Services Manager

Estimada Lourdes,Muchas gracias por decidir hospedarse con nosotros. Es un placer escuchar comentarios como el vuestro respecto a nuestro excelente servicio al cliente. Nuestro personal esta muy agradecido por su opinion y esperamos tenerle nuevamente con nosotros para tener el gusto de atenderle y brindar lo mejor de nuestra hospitalidad.Cordialmente,William MendezGuest Service Manager

Dear Mary, Thank you for taking your time and sharing the feedback from your recent stay with us. I'm delighted to see your stay was up to your expectations. I'm glad to see you found our superb location convenient . I would like to take this opportunity to thank you for the comment regarding the breakfast and choosing Holiday Inn Express Southwark for your stay and I hope you will give us another opportunity to welcome you back in the future. Kind Regards, Rimsha A. Guest Services Manager

Dear Bryan, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Amanda, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Sunil, Thank you very much for leaving your comment regarding your recent stay in our hotel. I am glad that you had a nice overall stay with us and you enjoyed our location. Also, I would like to thank you for the comment regarding the rooms size, we really value our guests, therefore be sure I will pass the message in order to improve our service. Looking forward to welcoming you again in a not distant future, Kind Regards, William M Guest Services Manager

Dear Marie-Helene , Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, Rimsha A. Guest Service Manager

Dear Maik, Thank you very much for reviewing our property. We are really glad that you had a nice overall stay with us. Looking forward to welcoming you again in a not distant future, Kind Regards, Rimsha A. Guest Service Manager

Dear Alma,Thank you for taking your time and sharing the feedback from your recent stay with us. I'm delighted to see your stay was up to your expectations and our team looked after you so well. I'm glad to see you found our superb location convenient and enjoyed the complimentary breakfast in the morning. I would like to take this opportunity to thank you for choosing Holiday Inn Express Southwark for your stay and I hope you will give us another opportunity to welcome you back in the future.Kind Regards, Tony, Guest Services Manager

Dear Horst, Thank you very much for reviewing our property. I am glad to read that you had a nice overall stay with us and that the location was convenient for you! Looking forward to welcoming you in a not distant future, Kind Regards, Rimsha A. Guest Service Manager

fantastic

Dear Beatrice, Thank you for taking your time and sharing the feedback from your recent stay with us. It's disappointing to see your stay was not up to your expectations. We strive to provide excellent customer service and I'm very sorry we did not quite succeed on this occasion. Please accept my apologies for the Condition of the room. I will address the issue directly with the housekeeping manager immediately. I would like to take this opportunity to thank you for choosing Holiday Inn Express Southwark for your stay and I hope you will give us another chance to make things right in the future.Kind Regards, Tony - Guest Services Manager

Dear Brighid, Thank you very much for reviewing our property. I am glad to read that you had a nice overall stay with us and that the location was convenient for you! Looking forward to welcoming you in a not distant future, Kind Regards, Jessica YGuest Service Assistant

Dear Jacomine, Thank you very much for leaving your comment regarding your recent stay in our hotel. I am glad that you had a nice overall stay with us and you enjoyed our location. Also, I would like to thank you for the comment regarding items in breakfast, we really value our guests, therefore be sure I will pass the message in order to improve our service. Looking forward to welcoming you again in a not distant future.Kind Regards,Tony S. - Guest Service Manager.

*Dear Gregory, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

Thank you for taking your time to leave as review, hope next visit with us would be even greater!Priyan De Silva, Guest Service Assistant

Dear Simon, Thank you very much for the amazing review! We appreciate you taking the time to give us your feedback and are happy with the overall stay and service. We look forward to hosting another amazing stay for you in London in the near future. Kind regards,Tony S. - Guest Service manager.

Dear Masayuki, Thank you very much for reviewing our property. I am glad to read that you had a nice overall stay with us and that the location was convenient for you! Looking forward to welcoming you in a not distant future, Kind Regards, Jessica TGuest Service Assistant

Dear Gillies, Thank you very much for taking the time to leave your comment regarding your recent stay in Holiday Inn Express Southwark. We are very sorry to hear that your recent stay with us did not quite meet your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments in order to provide a better experience in the future. Kind Regards, Rimsha A. Guest Service Manager

Dear Jae Han, Thank you very much for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay for you. Kind regards,Tony S. - Guest Service Manager.

Dear Thomas, We would like to apologise for the experience and we can promise to try our best for any future stays with us. Kind regards,Tony S. - Guest Service Manager.

Dear Glenn, Thank you very much for the great review! We appreciate you taking the time to give us feedback and look forward to hosting another stay in London for you. Kind regards,Tony S. - Guest Service Manager.

*Dear David, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Martin, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

Dear Mustafa, Thank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

Dear Carolina, Thank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you. Kind regards, Tony S. - Guest Service Manager.

Dear Paul, Thank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

Dear Sonja, Thank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

Dear Caroline, Thank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

Dear HusseinThank you for the great review! We appreciate you taking the time to give us your feedback and look forward to host another stay in London for you.Kind regards,Tony S. - Guest Service Manager.

Dear Terje,Thank you very much for the lovely feedback. We appreciate you taking the time to give us feedback and look forward to host future stays in London once again.Kind regards,Rimsha A. Guest Service Manager.

Dear Sylvia,Thank you very much for the lovely feedback. We appreciate you taking the time to give us feedback and look forward to host future stays in London once again.Kind regards,Rimsha A. Guest Service Manager.

Dear Maria, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. We are really glad that you liked the location of the hotel as well. Looking forward to welcoming you in a not distant future, Kind Regards, Rimsha A. Guest Services Manager

Dear HIROKO , Thank you very much for the great review! We appreciate you taking the time to give us your feedback and look forward to hosting future stays in London once again. Kind regards, Rimsha A. Guest Service Manager.

*Dear Indra Maya, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Brian, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

Dear Yelena,Thank you very much for the lovely feedback. We appreciate you taking the time to give us feedback and look forward to host future stays in London once again.Kind regards,Rimsha A. Guest Service Manager.

*Dear Claire, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Bertrand, Thank you very much for taking the time to leave your comment for your recent stay in Holiday Inn Express Southwark. I am glad to read that the staff made you feeling welcome and you had a nice stay with us. Looking forward to welcoming you in a not distant future, Kind Regards, William Mendez Guest Services Manager

Dear Sanjay, Thank you for the review! We appreciate you taking the time to give us your feedback and look forward to host another stay for you. Kind regards,Tony S. - Guest Service Manager.

Dear Joris, Thank you very much for reviewing our property. I am glad to read that you had a nice overall stay with us. Looking forward to welcoming you in a not distant future.

Dear Robson, Thank you very much for the great review! We appreciate you taking the time to give us feedback and look forward to hosting any future stays in London once again. Kind reagrds, Tony S. - Guest Service Manager.

Dear Linda, Thank you very much for the kind words! We really appreciate you taking the time give us such a fabulous feedback and look forward to hosting future stays in London once again. Kind reagrds,Tony S. - Guest Service Manager.

Dear Michael, Thank you very much for the great review! We value our guests feedback and appreciate you taking the time to give it to us. Looking forward to host your future stays in London once again. Kind reagrds,Tony S. - Guest Service Manager.

*Dear Fredrik, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

*Dear Peter, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

Dear Allister, Thank you for your time to give us your feedback. Please accept our sincere apologies as your recent stay did not meet your expectations. Please be assured that corrective procedures will be in place to avoid its future occurrences as this is not a normal standard that our guest always experience. We do hope to have the opportunity to welcome you back in the future, so you will be able to see a true picture of Holiday Inn Express Southwark

*Dear Patricia Maria, Thank you very much for your review! A big thank you for praising the quality of the service delivered, our team is working hard to let our guests feeling home and reading your comment make us proud and glad that we made you feel very well in our hotel. Rest ensured that I will pass along your terrific feedback to the rest of the team. Looking forward to welcoming you in our hotel in a not distant future, I wish you all the best, Kind Regards, William Mendez Guest Services Manager

Dear Ian, Thank you for the feedback, as we strive to improve our services on a daily basis. We appreciate you taking the time to leave this review and will do our best to improve by the time you stay with us again. Kind regards, Rimsha A. Guest Service Manager.