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Ulasan untuk Holiday Inn Express London - Swiss Cottage, an IHG Hotel

3 out of 5
Holiday Inn Express London - Swiss Cottage, an IHG Hotel
152-156 Finchley Road, London, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 353 dari 997 ulasan" "
Penilaian 8 - Bagus. 504 dari 997 ulasan" "
Penilaian 6 - Cukup Baik. 110 dari 997 ulasan" "
Penilaian 4 - Buruk. 18 dari 997 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 997 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

7,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Adam

Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2020

10/10 Sangat Bagus

LILIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótima escolha
Muito boa, equipe excelente, limpo, silencioso, bem localizado
Menginap 4 malam pada bulan Oktober 2020

8/10 Bagus

Dror

Menginap 3 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan September 2020

8/10 Bagus

Sophie, London

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and nice atmosphere. The double bed is great but the sofa bed not very comfortable. Reception staff are excellent. Overall good to stay.
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Dean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great stay here for a couple of days. Good location over the road from the tube. Parked our car here too. Felt safe at all times. Saw cleaning occurring regularly. Staff were friendly and helpful.
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Hannes, Bayern

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gute Anbindung, wlan perfekt, leider an lauter Strasse. Fenster nur kippbar. Klima vorhanden. Zimmer für 4 viel zu klein. Für 2 gut. Frühstück war leider eine Mülllschlacht. Alles in Plastik abgepackt(alles wg. Corona). Tisch sah dann aus wie Müllhaufen.
Menginap 4 malam pada bulan Agustus 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well connected to city and airport
Big difference in staff....very friendly till very....Parking for 20,-GBP per day- ok
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was excellent. We were just steps from a subway station and only 20 minute walk to Camden Market. The breakfast that was included was good. You could take it to go or sit and enjoy. The staff were all pleasant and helpful. Will stay here again when we return to London.
Menginap 7 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Sofa bed was very uncomfortable, it was sinking in the middle. We had to put the bed mattress on the floor. Very disappointing.
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Poor bed otherwise great!
Fantastic staff throughout, room was compact but clean, had everything needed the bed was incredibly uncomfortable and any slight movement it creaked so disturbed sleep. Location is great and breakfast was good too!
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
24hrs of road noise
Hotel, room, staff and breakfast was ok, good I suppose, but the noise from the 24hr traffic was horrendous and prevented my wife, son and I having an even average night's sleep. Ill fitting window with vents to allow a nice cool breeze (fine) but road noise, no. These road facing rooms should be offered at a better discount
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Mike, Illinois

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Internet extremely slow which is very important for an international traveler. Breakfast was good. Water pressure low. Room was supposed to have fold out couch and instead had a cot.
Menginap 2 malam pada bulan Desember 2019

4/10 Buruk

Maria

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Nao vale a pena
Para começar nos deram o quarto errado, com uma cama de casal ao invés de 2 de solteiro, e só poderiam trocar no dia seguinte. Ao chegar no quarto o travesseiro estava cheio de cabelos (de outras pessoas). Finalmente nos trocaram de quarto por um que a janela não abria por ser perto da saída de emergência, de modo que não ventilava, e o quarto era muito quente. È por último, o Wi-Fi do hotel é muito ruim, mal conseguíamos enviar mensagens por WhatsApp
Menginap 5 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent and fantastic
Excellent Very good and helpful the receptionist both girls and man was very hepful and out they're way out.xc
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

KIRSI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Hinta-laatusuhde ok
Hotellin taso ei kummoinen, mutta aamiainen yllätti iloisesti. Kaikki toimi hyvin. Hyvät liikenneyhteydet.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Rosalba F. pada tanggal 31 Des 2019
Dear Benjamin, I'm glad to see that you gave us an 8/10 score. We hope you have enjoyed your stay in London. Once again thank you for taking the time to review your stay with us and we hope to welcome you back again very soon. Kind Regards

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles op de kamer was aanwezig, elke dag werd er schoongemaakt. Vriendelijk personeel. Toen we een extra dekbed vroegen lag het enkele uren later op de kamer.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Rosalba F. pada tanggal 31 Des 2019
Dear Anonymous, Thank You for taking the time to review your recent stay with us. We are delighted with the score of 4/5 and glad you found the hotel clean, comfortable and the Team attentive. Once again thank you for taking the time to review your stay and we hope to welcome you back again soon. Kind Regards,

8/10 Bagus

Erik Kollerup

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dejligt værelse og god betjening
Dejligt hotel, venligt personale og pænt rent Sengene var ved at mærke lidt slidte og så er der en del støj fra gaden (biler) God beliggende ca 200 meter fra både undergrundsbanen og overground
Menginap 5 malam pada bulan November 2019
Tanggapan dari Rosalba F. pada tanggal 31 Des 2019
Dear Erik Kollerup, Thank you for your review and for staying with us. I would like to start by apologizing to you for not meeting your expectations regarding the comfort of our mattress. We strive to make each stay as pleasant and comfortable as possible, and we will revise with our Team your comment in order to provide a better experience in the future. I hope you will give us another chance to make your stay as best as it can be. Kind regards

4/10 Buruk

Shenaimsa, New York

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at the hotel for 3 nights and overall quite satisfied. The hotel is very conveniently located across from a shopping mall with food spots and grocery store. More importantly, located about 5min walk from tube station. Room once sofa bed extended was small but not problem since there only to sleep. The WiFi was unfortunately not functioning properly (very slow) the first two nights, which was quite frustrating but was then fixed after that. The free breakfast was great with lots of variety and on weekends with extended timings (very useful given we woke up late due to jet lag). Overall would recommmend the hotel.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Rosalba pada tanggal 31 Des 2019
Dear Shenaimsa, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We appreciate your nice comment regarding our Team and our included breakfast and the convenient location of our hotel. However, we are sorry we fell below your expectation regarding our internet connection. I ensure you that we will look into this point and our Management will do all the best to offer a better internet service next time. We would hope that you would give us another chance to make your stay as best as it can be. Kind regards

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Bett war unbequem und zu klein für 2 personen. Frühstückbuffet war sehr knapp gehalten mit dem angbot. Personal sehr freundlich und hilfsbereit.
Menginap 5 malam pada bulan November 2019
Tanggapan dari Rosalba pada tanggal 31 Des 2019
Dear Anonymous, We are pleased to hear you have found our Team friendly. However, we’re sorry we fell below your expectation regarding our breakfast selection and the size of our standard beds. We will look into these points. The feedback we receive from our valued guests, like you, enables us to target problem and welcome any opportunity to improve. Once again thank you for staying and we do hope you give us another chance to make your stay as best as it can be. Kind Regards

6/10 Cukup Baik

Martin Bo

Disukai: Kebersihan, staf & layanan
Well..
Menginap 3 malam pada bulan November 2019
Tanggapan dari Rosalba pada tanggal 31 Des 2019
Dear Martin Bo, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LONDON - SWISS COTTAGE. I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best regards

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan
Menginap 8 malam pada bulan Oktober 2019
Tanggapan dari Rosalba pada tanggal 5 Nov 2019
Dear Anonymous, Thank you for your review and for staying with us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will revise with our Team your score in order to provide a better experience in the future. I hope you will give us another chance to make your stay as best as it can be. Kind regards Rosalba F. GSM

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Rosalba pada tanggal 5 Nov 2019
Dear Anonymous, Thank you for your review and for staying with us. It is encouraging to read that you enjoyed the overall experience provided by our hotel. A positive guest experience is something our Team takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards Rosalba F. GSM

10/10 Sangat Bagus

Adinda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tophotel
Fijn hotel. Goed gelegen, bij halte transfer Luton-london (halte Finchley Road). En metrohalte van de Jubileeline. Aan de overkant winkelcentrum met Sainsbury's, restaurants en bioscoop. Verder ook winkeltjes en restaurantjes in de straat. Personeel is uiterst vriendelijk en behulpzaam. Wij kregen andere kamer, omdat een uitklapbed niet goed was. Verder zeer netjes en goed ontbijt. Wij gaan hier altijd naar toe
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Rosalba pada tanggal 25 Okt 2019
Dear Tophotel, Thank you for staying with us and for leaving a nice feedback. We are extremely pleased you had a great stay with us and you like the location and its facilities. We are happy that our team managed to accommodate you and your family in a more comfortable room. A positive guest experience is something our Team takes great pride in, so we value your feedback. We hope to get the pleasure of welcoming you back soon. Kind Regards Rosalba F. Guest Satisfaction Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Das Familienzimmer war einfach zu klein und die ausgeklappte Matratze zu klapprig.
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Rosalba pada tanggal 21 Okt 2019
Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are sorry as we fell below your expectation regarding our room size and the comfort of the sofabed. We will look into these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate department. Again, many thanks for your feedback. We hope to see you again soon. Sincerely, Rosalba F. GSM LONFR

8/10 Bagus

Benaissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Rosalba pada tanggal 21 Okt 2019
Dear Benaissa, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - SWISS COTTAGE. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind Regards Rosalba F. GSM LONFR

2/10 Sangat Buruk

William

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Don’t go to this hotel
The room we were in was at the front of the hotel, very very nosey. Out from all sites, therefore spent a fortune on tube, taxis, and buses. The breakfast and room was very dam basic, for the price there were charging , definitely would not return.
Menginap 3 malam pada bulan September 2019
Tanggapan dari Rosalba pada tanggal 29 Sep 2019
Dear William, Thank you for taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. With regards

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The one member of staff on when I arrived was really helpful, the problem was that the room was dirty and in poor condition, he did everything he could and moved me to another room which was marginally better. Very very poor for a Holiday Inn
Menginap 1 malam pada bulan September 2019
Tanggapan dari Rosalba pada tanggal 29 Sep 2019
Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are glad to hear you appreciated our Team effort and service. However, we are sorry we fell below your expectation regarding our room cleanliness. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate department. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely,

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wifi接続が途切れがち
Menginap 1 malam pada bulan September 2019
Tanggapan dari Rosalba F GSM pada tanggal 29 Sep 2019
Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. However, we are sorry we fell below your expectation regarding our internet connection. I ensure you that we will look into this point and our Management will do all the best to offer a better internet service next time. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely,

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari Rosalba pada tanggal 29 Sep 2019
Dear Anonymous, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

8/10 Bagus

Gillian, Tel Aviv

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The fact that there was not a cheese selection at breakfast. No Fried eggs were available No fried tomatoes were available
Menginap 14 malam pada bulan September 2019
Tanggapan dari Rosalba F. pada tanggal 29 Sep 2019
Dear Gillian, Thank you for sharing your review following your recent stay with us. We are pleased you gave us a 4 out of 5 star review on some aspects of our services and facilities. On the other hand, we are very sorry to read that you experienced inconvenience because we did not meet your expectations regarding the variety of Holiday Inn Express breakfast. We will look into this point. I assure you the feedback of our hotel will be reviewed and forwarded to the appropriate department. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. With regards Rosalba F. GSM LONFR

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2019
Tanggapan dari rosalba pada tanggal 29 Sep 2019
Dear Anonymous, thank you for your recent stay with us and your feedback. We are extremely glad to hear that you appreciated our overall service. We hope to see you in the next future. Best Regards

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan September 2019
Tanggapan dari Rosalba F. GSM pada tanggal 29 Sep 2019
Dear Anonymous, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Clean and friendly staff. I felt welcomed as a foreigner. The Underground is very close by. The room was very clean and bathroom was small but accomodating for 2 people. Only complaint was mattresses were not of Holiday Inn standards.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 1 Sep 2019
Dear Anonymous, Thank you for taking the time to rate your stay with us. We are glad to hear that you appreciated our friendly Team service and the cleanliness of our rooms. Our location is handy and close to transports and the heart of London. We do apologize if the mattresses were not comfortable enough. We will look in to this matter. We hope you will give us the chance to welcome you again in the future. Kind regards Rosalba LONFR GSM

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, an amazing 3 star hotel, friendly staff, and very good basic / limited breakfast.
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 1 Sep 2019
Dear Anonymous, We are pleased to hear you enjoyed your stay with us and the convenient location.We are also glad you enjoyed our breakfast and the service offered by the Team. We hope to get the pleasure of welcoming you back soon. Kind regards Rosalba GSM LONFR

6/10 Cukup Baik

diana s

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the room was smallish but fine. The problem I had was the double bed had two mattresses put together on it so the middle of the mattress was uncomfortable. The a/c was good and the bathroom and bedroom clean. Breakfast was buffet - not great - what you would expect scrambled eggs sausage , cereal and bread/croissants....not a huge choice. Basically it was fit for the purpose ....
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 27 Sep 2019
Dear Diana, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you again soon. Sincerely,

10/10 Sangat Bagus

Betzaida

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay for 3+
Our stay was comfortable. We were well received and the staff was very generous and kind giving us information about our stay and our surroundings. The breakfast was a nice touch!
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 16 Agu 2019
Dear Guest, I am pleased to hear you enjoyed your stay and especially our breakfast. A positive experience is something our Team takes great pride in, and we value your feedback to improve the service day by day. We hope to get the pleasure of welcoming you back soon. Kind regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Opposite a Sainsbury’s and good choice of restaurants. Breakfast was great. Thank
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 16 Agu 2019
Dear Anonymous, Thank you for taking your time in submitting your feedback about your recent stay with us. We are pleased to read that you have found our hotel, the breakfast and our location at your convenience and we do hope to welcome you back soon. Kind Regards

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 27 Sep 2019
Dear Guest, Thank you for providing the review following your recent stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope that you will give us the opportunity to serve you again in the future. Kind regards

8/10 Bagus

yongsuk

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
좋은 숙소. 위치도 좋음. 방이 좁고 청소는 다소 미흡함.
전반적으로 만족합니다. 조식 서비스 응대 위치 등. 5일 동안 사용함. 가족 4인 쇼파베드로 신청했는데 공간은 너무 협소하였습니다. 매일 청소 상태는 기대 이하였어요.
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Rosalba pada tanggal 16 Agu 2019
Dear Yongsuk, We are pleased to hear you have appreciated our Breakfast and you have enjoyed the overall experience with us. However, we’re sorry we felt below your expectation regarding the size of our family bedroom. We hope that you will give us the opportunity to serve you again in the future. With regards

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Even though I had reserved a room after having been told by Expedia that there was rooms available, I arrived and was told there was no rooms available for me.
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Haim

Disukai: Staf & layanan
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Rosalba pada tanggal 16 Agu 2019
Dear Haim, thank you for rating your overall experience with us with an high score. We hope to see you on your next trip to London With regards

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My reservation was for a family (194 sq ft) room but I received a standard room smaller and without sofa like it was shown in the pictures. Breakfast is good.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rosalba pada tanggal 27 Sep 2019
Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are glad to hear you liked our breakfast. However, we are sorry we fell below your expectation regarding our room size. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. Again, many thanks for your feedback. We hope to see you again soon. Sincerely,

8/10 Bagus

Indika

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Rosalba pada tanggal 16 Agu 2019
Dear Indika, thank you for the high score related to your recent stay. We hope you will visit us again. With regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
מלון בסיסי לשינה .
חדרים קטנים , מלון סביר נקי שירות אדיב
Menginap 6 malam pada bulan Juli 2019

10/10 Sangat Bagus

EMANUELE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Soggiorno a Londra del 19 e 20 Luglio 2019
L'Hotel è vicinissimo alla Stazione della Metropolitana di Finchley Road. Il personale è stato gentile e disponibile, una delle dipendenti alla reception è italiana ed è stata un aiuto insperato per chi con l'inglese non è al massimo della forma. Le camere ed i servizi igienici sono molto puliti con shampoo, bagnoschiuma ed asciugacapelli forniti dall'Hotel. La colazione americana è molto ricca e con prodotti di alto livello. Dovendo tornare a Londra, sicuramente saprò dove soggiornare!
Menginap 1 malam pada bulan Juli 2019

4/10 Buruk

Saagar

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family visit
The hotel was very comfortable and very clean. The staff were so friendly and helpful. It is very close to all amenities. We will definitely be staying there again.
Menginap 3 malam pada bulan Juli 2019